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Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
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Traveller (1238)
Room & Suite (493)
Pool & Beach (55)


#3 of 7 hotels in Hilo
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.
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Property amenities
Free parking
Bar / lounge
Business Centre with Internet Access
Conference facilities
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Centrally Located
Languages Spoken
2340Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Blessed wrote a review 23 Nov
Lake Stevens, Washington235 contributions63 helpful votes
Last minute overnight trip to Hilo. Hotel website had special $139. With taxes and resort fee $185. Half the price of Hilton. Received two water bottles with the hotel name on them. Courteous desk staff. King size bed room was spacious with balcony overlooking vegetation. The room was clean and in good repair. Good hot shower. Would stay here again. On sight restaurant requires dress code to eat there and we were not prepared so ate elsewhere.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Parking available in front of hotel as well as lower level,
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
Glad to hear that you enjoyed your stay with us. As for the restaurant dress code, it is really a guideline and we usually make exceptions unless someone comes and completely disregards the dress code altogether. We feel that the atmosphere is such that people should make some small effort to dine at the Steakhouse. I hope this explains the rational behind it. Aloha, Matt
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clcline2016 wrote a review 22 Nov
Nashua, New Hampshire67 contributions10 helpful votes
We have stayed here many times and find it always a pleasant experience. It is very convenient to the airport and local shopping and restaurants. The rooms are nice and the grounds well kept. Park next door is a plus. On site restaurant being too expensive is a drawback.
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Date of stay: November 2021
Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
I am glad to hear that you enjoyed your time with us and all that the area has to offer. Let me know next time you plan to return and we will make sure you are well taken care of. Aloha, Matt
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JLKona wrote a review 20 Nov
Kailua-Kona, Hawaii4 contributions2 helpful votes
Really comfortable hotel with friendly service, great setting on Hilo Bay and next to Liliuokalani Gardens and Coconut Island. Spacious room was super clean and comfortable. Spacious lanai overlooking the bay and with a spectacular view of Mauna Kea. Great value too. This will be our go-to for future visits to Hilo. We had a nice dinner at the steakhouse too!
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Date of stay: November 2021Trip type: Travelled as a couple
Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
I am so glad to hear that you enjoyed your stay with us and that you got to enjoy all that the area has to offer including WSW The Steakhouse. Let us know next time you plan to return and we will make sure you have another great experience. Aloha, Matt
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Jeff C wrote a review 18 Nov
10 contributions
Enjoyed our stay very much, wish there was food available after breakfast and before dinner... this could have improved our experience. Services were good considering this is during the Covid era. We choose to stay on the bay view side for a little extra and were very happy we did, the other side was the parking lot and the distraction of all the vehicles coming and going, the bay side had beautiful views of the sunrise and sunsets from the balcony of the upper floors. Parking was plentiful, ice cream parlor was close by and had excellent quality ice cream, coconut island was close and easy to walk over too. Downtown was very close and easy to get to, many good places to dine, we really enjoyed Ponds and Pineapples restaurants. The onsite WSW steak house was very good, but be prepared to spend large amounts for food at all eating establishments. The rainy season can keep you indoors longer that you would like so play your stay during the dry season if possible
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Date of stay: November 2021
Room Tip: Make your choice known that you want a bay side view (extra charge) and the upper floors,...
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
I am glad to hear that you enjoyed your stay at the Hilo Hawaiian Hotel. Please let me know if you are ever in the area again and we will be sure to take extra special care of you. Aloha, Matt
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Annmat2 wrote a review 8 Nov
1 contribution
The resort has a good location with a panoramic views of Hilo bay and Mauna Kea. But now it needs some major renovation. The hardware needs to be fixed in the bathrooms, carpet is old and the bedding is thin and yellow. The resort fee includes a wifi that is not working and you have to pay extra for a faster one. Oh and there was a cockroach in the bedroom upon our arrival. On a good note the staff is friendly and quite helpful.
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Date of stay: November 2021Trip type: Travelled with family
Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 3 weeks ago
Thank you for your honest feedback about your stay. We pride ourselves in putting a better product out than what you describe. I have addressed the issues you mention with the appropriate staff members for addressing. I hope that you get an opportunity to return and would still choose the Hilo Hawaiian Hotel. Should you be back, please reach out to me and I will ensure that everything is perfect. Aloha, Matt
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US$140 - US$254 (Based on Average Rates for a Standard Room)
castle hilo hawaiian hotel, hilo hawaiian hotel
United StatesHawaiiIsland of HawaiiHilo
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Frequently Asked Questions about Hilo Hawaiian Hotel
Which popular attractions are close to Hilo Hawaiian Hotel?
Nearby attractions include Liliuokalani Gardens (0.3 km), Coconut Island (0.3 km), and Reeds Bay Beach Park (0.4 km).
What are some of the property amenities at Hilo Hawaiian Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilo Hawaiian Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilo Hawaiian Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilo Hawaiian Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hilo Hawaiian Hotel?
Conveniently located restaurants include New Saigon Vietnamese Restaurant, Queen's Court Restaurant, and Hula Hulas.
Are there opportunities to exercise at Hilo Hawaiian Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hilo Hawaiian Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Hilo Hawaiian Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilo Hawaiian Hotel?
Many travellers enjoy visiting Kaipalaoa Landing (2.2 km).
Does Hilo Hawaiian Hotel have any great views?
Yes, guests often enjoy the harbour view available here.