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Dolphin Bay

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#2 of 8 Hotels in Hilo
Certificate of Excellence
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1 room 2 adults 0 children
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648 Reviews from our TripAdvisor Community

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Showing 607: English reviews
McKinney, Texas
Reviewed 16 October 2012

Best hotel hospitality I have ever received. A small, quaint hotel, nestled near downtown Hilo. This is not your average hotel, but a small family owned operation. The owners are extremely helpful and very inviting. The rooms are cute, cozy, comes with an extremely clean, fully stocked kitchen, and within walking distance to downtown Hilo. A wonderful tropical orchard and...

1Thank rawny804
Vancouver, Canada
Reviewed 15 October 2012

Our family stayed here for almost a week in July 2012 and were very impressed. The accomodations are quite basic, but very well kept and clean. The grounds are very lush. Fresh fruit is available in the lobby. But the big attraction here is the friendly and knowledgeable staff who cheerfully and knowledgeably advise guests about the many sights and...

1Thank Patrick D
Pensacola, Florida
Reviewed 14 October 2012

The Dophin Bay is "The Hidden Jewel" of Hilo. Yes it's an older hotel. I looked at it as though I was stepping back in time to old hawaii. The room was super clean and comfortable. NO bugs. Yes it's off the beaten path but an easy walk to (everything) downtown. The service was excellent. They offered us snorkel gear...

1Thank Sherwhy
Fairfax, Virginia
Reviewed 12 October 2012

I read a number of the prior reviews and virtually everything they say is true - both the positive and negative comments. If you are looking for a relatively inexpensive place to stay and plan to sightsee most of the day, this is a decent, but not perfect, place. The real difficulty is giving a fair rating - i.e., is...

6Thank jibbajibba
Reviewed 4 October 2012

We stayed here from 18 August 2012. We stayed 2 nights in this small hotel. The hotel appeared to have been built in the 1960's and not changed much since but it was the most charming hotel the check in process was efficient once you had manged to climb over the rubble the cat who greets you at the door...

1Thank Susan R
Brisbane, Australia
Reviewed 1 October 2012 via mobile

We came to this hotel after a bad experience staying at another location outside Hilo so the booking was made at the last minute. We were lucky enough to get a one bedroom fully self contained unit given the hotel and other rooms were booked out. We were warmly welcomed and our questions answered and we were shown to the...

1Thank Christine J
Austin, Texas
Reviewed 23 September 2012

We stayed one night at the Dolphin Bay on our way to Kauai and it was very pleasant. The staff was so accommodating. The rooms were nice not 5 star but nice, the beds very comfortable. The fresh bananas, papaya, and the tree ripened avocados made our day. The orchids and Jacaranda out back were all in full bloom. We...

1Thank Jim R
Portland, Oregon
Reviewed 17 September 2012

From check-in to check-out the staff at Dolphin Bay were friendly, helpful & welcoming. Even before we asked we were offered help in suggesting a place to eat for the night. They had menus for most restaurants so even before we walked into our room (we had a late check in) we knew where we were going for dinner. The...

1Thank Alabamagirl6
Burnaby, Canada
Reviewed 10 September 2012

stayed at the dolphin for one night (second time in three years) and once again enjoyed it very much. not 5 star and likely not even 4, but it is clean, comfortable and staffed with friendly people. the bananas and papayas available all day is such a treat. in the morning, there is "okay" coffee and pastry, which is better...

1Thank dan l
Rochester, NY
Reviewed 6 September 2012 via mobile

Ok, now this hotel, which is stretching the word hotel a little, isn't so much a 5 star resort, which it isn't, but rather it is a great place to stay in Hilo. We stayed 3 nights in the 2 bedroom, one bath apartment. It had two queen beds and 3 twins. All were comfortable. One bath was adequate despite...

2Thank cpj2

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Seasoned guidance for a wide range of Big Island adventures. Walking distance to downtown Hilo. Clean quiet & reasonable. All rooms with kitchens. Free WiFi Internet available. Rated nicest small hotel in Hilo. ... more   less 

Additional Information about Dolphin Bay

Address: 333 Iliahi St, Hilo, Island of Hawaii, HI 96720-2399
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $237 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dolphin Bay 2.5*
Number of rooms: 18
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Also Known As:
Dolphin Bay Hilo, Hawaii
Dolphin Bay Hotel Hilo
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Questions & Answers

Here's what travellers have asked, with answers from Dolphin Bay staff and other travellers.
7 questions
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Fairbanks, Alaska
Houston, Texas
8 months ago
Kailua, Hawaii
over a year ago
over a year ago

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Questions? Get answers from Dolphin Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs is probably better”
 of 5 bubbles mndb, 12 Dec 2016 | Read review
“Second floor in the back was quiet despite proximity to parking lot.”
 of 5 bubbles raleighmodel6, 5 Dec 2016 | Read review
“Units 16, 17 and 18 are on the quiet and pretty street side (not the parking lot side). They have nice balconies.”
 of 5 bubbles Gema28, 21 Nov 2016 | Read review
“We had a queen room with kitchenette, no AC, but we did not need it with the fans in the room.”
 of 5 bubbles happycustomers2016, 30 Oct 2016 | Read review
“Rooms 10, 11, 12, 14 do not have views of anything except home next door.”
  • Breakfast on table behind hotel.
 of 5 bubbles TucsonTraveller2, 13 Oct 2016 | Read review
5 of 5