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Marriott’s Waikoloa Ocean Club

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69-275 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (203)
Room & Suite (84)
Pool & Beach (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott’s Waikoloa Ocean Club
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Waikoloa
Location
Cleanliness
Service
Value
Marriott's Waikoloa Ocean Club sits nestled amid beautiful white sand beaches, lush green fauna and fiery volcanoes in Waikoloa Beach, Hawaii. Our spacious one- and two-bedroom suites are inspired by the vibrant beauty of the Big Island and feature a modern design and furnishings with plenty of space to spread out. You will enjoy separate living and dining areas, kitchenettes, washer/dryers, LED TVs, and free Wi-Fi. With several dining options on-site, you'll appreciate the variety of food options available for breakfast, lunch and dinner. Our resort amenities will keep you and your family well entertained including sparkling swimming pools, Anaeho'omalu Bay beach, and plenty of activities for the whole family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids pool
Car hire
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Hotel links
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132Reviews15Q+A24Room tips
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Popular mentions
tjp2912 wrote a review 7 Nov
Vancouver, Canada11 contributions36 helpful votes
Just returned from a week at the MVC Waikoloa. It is a tremendous hotel. The facility is perfectly clean and maintained, the pools and beach are fabulous and the rooms are all well appointed. Beyond the hotel the Island is magical. As a first overseas trip post COVID I could not have asked for a better place to visit and have booked for next year already!
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Date of stay: October 2021
Location
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Room Tip: Beautiful place!
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Response from Marriott Vacations Worldwide, Other at Marriott’s Waikoloa Ocean Club
Responded 3 weeks ago
Aloha! We appreciate the perfect review at the Marriott's Waikoloa Ocean Club. We are thrilled your first trip overseas was a success, and were pleased with our accommodations. We cannot wait to welcome you back next year for some more island fun!
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nctraveler315 wrote a review Jul 2021
Winston Salem, North Carolina113 contributions34 helpful votes
We stayed in a one bedroom villa with kitchen area, washer/dryer, and a living area with sofa and tv. We had a great experience. The hallway down to our room was dark but our room was not. Our room was clean and the washer/dryer worked fine for our needs. I don't like to cook when on vacation so the kitchen area was fine for us. We found the bed and living area very comfortable. We enjoyed sitting on our lanai to watch the sunset or just look out over the pool area. The only complaint we had was that the shower head was a bit difficult to adjust. The staff were very helpful and friendly for anything we needed. I will say the breakfast area had a good selection but the food was not great but they bring the food in, not making it there. I would stay here again.
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Date of stay: July 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott’s Waikoloa Ocean Club
Responded 2 Aug 2021
Aloha, thank you for your review of your recent stay at Marriott's Waikoloa Ocean Club. We are delighted you had a great experience with us. We are pleased that you enjoyed some time on your lanai to watch the Hawaiian sunset and that our team was always helpful. We apologize for the opportunity with your shower head. We thank you for visiting us and cannot wait to welcome you for another great visit!
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Goofygal2113 wrote a review Jul 2021
Sacramento, California18 contributions7 helpful votes
Stayed here in July in a one bedroom "villa." There is a kitchenette available, which is a glorified place to make coffee and keep your beverages cool in a 3/4 size refrigerator, since there isn't a stove to cook on. Everything else is too small to do anything. They do have a toaster, blender, imitation instant pot (Aroma brand), hot water pot, and microwave. You'd have to go outside to use one of their 3 bbq grills to cook (though one is out of commission to allow for social distancing). Unfortunately, since the line to use the grills can be long, guests often end up sharing their grills so that defeats the purpose of closing the middle grill. It's outdoors, might as well let the guests use all the grills! Also, the tiny dishwasher they have is pretty loud. The beeping it does when it's done means you shouldn't run it at nighttime or you will get woken up. There's no visible way to change the controls so it mutes itself. The washer/dryer stackable: first of all, they need to do better maintenance on these. Everything we washed smelled musty and moldy. I tried to leave the door open on the washer to let it air out but it just makes the entire room smell musty then. The convenience of these washer/dryer units is defeated by the way it makes everything smell. It's really gross. They should also make sure that their sheets on their king beds fit. While i was sleeping, i kept felt something rough by my feet. The flat sheet they had on the mattress was way too small and bunched up towards the middle (it wasn't even tucked in all the way to prevent it from riding up. As a result, you felt the rough mattress pad (which, who knows if that's even cleaned regularly??) underneath. At least get bigger sheets so it doesn't loosen, or fitted ones are better yet. For the price they charge for this glorified hotel room, you'd think you'd get more amenities and better linens.
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Date of stay: July 2021
Rooms
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Response from Marriott Vacations Worldwide, Other at Marriott’s Waikoloa Ocean Club
Responded 22 Jul 2021
Hi, thank you for your review of your recent stay at Marriott's Waikoloa Ocean Club. We are saddened to learn that you were not happy with the accommodations booked. We do ask when an opportunity is experienced in the villa such as with the linen and washing machine, that it is reported to the Front Desk to be addressed right away. We do appreciate your patronage and hope to provide a better experience on a future stay.
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Alyssa Day wrote a review Jul 2021
Troy, Michigan9 contributions7 helpful votes
This hotel is definitely pricy but so are other hotels on the Big Island. My husband and I stayed in a King suite for 2 nights on our honeymoon after having to leave a bad VRBO. Our room was very clean and comfortable. We had two balconies, one with a Mountain View and the other with a view of the ocean. Both views were beautiful. The suite had a kitchen with a dining table, a washer/dryer and sitting room (in addition to the typical bedroom and bathroom). There is a nice beach and pool at the hotel as well. We didn’t use the pool but would spend a day or two there if we came back. Although this hotel cost more than I would typically spend on a place to stay, I learned on this trip that you get what you pay for. I would stay again if I could find a good rate.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Parking was free for hotel guests.
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1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott’s Waikoloa Ocean Club
Responded 14 Jul 2021
Hi Alyssa, thank you for your review of your recent stay at Marriott's Waikoloa Ocean Club. We are sad to learn that you did not have a good experience with VRBO, but are happy you came to stay with us instead. We are pleased that our accommodations met your vacation needs. We hope to welcome you back soon so you can spend some relaxing time by the pool.
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Charissa G wrote a review Jul 2021
4 contributions2 helpful votes
We are Lifetime Titanium elite members, have spent hundreds of thousands of dollars at Marriott locations all over. This location made us feel like we were at a Motel 6. Positives: Nice grounds, has beach access, and its close to shops/restaurants. The restaurant & pool area are understaffed. You wait forever for service. The food is mediocre & overpriced. The hotel room we booked claimed to have an ocean front view, but it didn't. The bathroom had water damage, the toilet ran non-stop every time it was flushed. We had to fix it by hand after every use, or it ran all night long. The walls are paper thin and we could hear the folks next to us peeing every morning. The ice tongs had not been cleaned and we're covered in dried food & had strands of hair hanging off of them. There was not any bar soap to wash your hands so you have to use the same bar of soap from the shower. We asked to move rooms the morning after we checked in. We were told they would do so when something opened. We ended up emailing a complaint and the manager called and offered us a different room. They did move us to a suite- much better view, larger space, more privacy and much cleaner! It took them 4 days to move us, but they finally did. In short- don't stay here ! It's run down, dirty, in need of renovations, terrible food and even worse customer service. We had an absolutely terrible experience. They continue to use COVID as an excuse to have awful and limited services, at more expensive prices.
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Date of stay: July 2021
2 Helpful votes
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Response from Marriott Vacations Worldwide, Other at Marriott’s Waikoloa Ocean Club
Responded 10 Jul 2021
Hi Charissa, thank you for your review of Marriott's Waikoloa Ocean Club. We are saddened to learn of your experience during your stay with us, from your review this is not the condition we expect from our villas. We apologize for the delay in changing your room and not offering to have the items in your villa addressed. If you wish to discuss your stay further you may reach out to our Customer Advocacy managers at 800-860-9384 or via email at customer.advocacy@vacationclub.com.
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PRICE RANGE
US$388 - US$609 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
NUMBER OF ROOMS
112
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Frequently Asked Questions about Marriott’s Waikoloa Ocean Club
Which popular attractions are close to Marriott’s Waikoloa Ocean Club?
Nearby attractions include Anaehoomalu (0.3 km), Waikoloa Beach Marriott Sunset Luau (0.2 km), and Kings' Shops (0.3 km).
What are some of the property amenities at Marriott’s Waikoloa Ocean Club?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Marriott’s Waikoloa Ocean Club?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott’s Waikoloa Ocean Club?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Marriott’s Waikoloa Ocean Club?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Marriott’s Waikoloa Ocean Club?
Conveniently located restaurants include Island Gourmet Markets, Lava Lava Beach Club, and Sunset Luau at the Waikoloa Beach Marriott.
Are there opportunities to exercise at Marriott’s Waikoloa Ocean Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Marriott’s Waikoloa Ocean Club?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Marriott’s Waikoloa Ocean Club?
Many travellers enjoy visiting Puako Petroglyph Archaeological Preserve (5.1 km) and The Puako Petroglyphs (5.3 km).
Does Marriott’s Waikoloa Ocean Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Marriott’s Waikoloa Ocean Club accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.