We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Save
Share
69-425 Waikoloa Beach Dr Ocean Tower, Waikoloa, Island of Hawaii, HI 96738-5710
8 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
Lock in the lowest price from these sites
Booking.comUS$259
Expedia.comUS$239
TravelocityUS$239
Hotels.comUS$239
Agoda.comUS$239
Orbitz.comUS$239
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (340)
Room & Suite (167)
Videos (1)

About

#8 of 8 hotels in Waikoloa
Location
Cleanliness
Service
Value
Surrounded by breathtaking views of the Pacific Ocean, tropical gardens and mountains, our hotel is an idyllic retreat just 20 minutes from Kona International Airport.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children Activities (Kid / Family Friendly)
Public wifi
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Concierge
Convenience store
Gift shop
Non-smoking hotel
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Hotel links
Special Offer:Price Match Guarantee
528Reviews40Q+A61Room tips
Traveller rating
  • 128
  • 89
  • 114
  • 88
  • 109
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
allan h wrote a review 26 Nov
Ajax, Canada2 contributions
A wonderful well scaped resort that I would visit again. We met others whom are on there second visit. Lots of things to do like walking swimming and tours off the resort. Two shopping centers. A lagoon that is fed by the sea water. It's like you are on a little beach. There are dolphins and turtles. Fun activities for kids also. Lots of photo ops. A leisurely boat ride around the inner perimeter of the resort. A tram that take you to your building from the main lobby. You can walk the whole thing and not be bored. We'll spent time
Read more
Review collected in partnership with Hilton Grand Vacations
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
AppNeer wrote a review Jul 2021
Cherryville, North Carolina97 contributions59 helpful votes
+1
Hotel's Favourite
Stayed at OT celebrating my 30 year wedding anniversary. Everything was perfect. We had a newly renovated studio with view of the ocean and Mauna Kea. Any issues we had were quickly resolved by HGV staff. The grounds are well maintained and the sunset view every night is amazing. Overall a very positive experience for my first use of my HGVC membership. I highly recommend this property. But keep in mind this is a large resort property. You can get around on the tram or canal boats but you should not be in a hurry. Just relax and enjoy. Thanks for a great vacation HGV!!
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Share
Tracy C wrote a review 25 Nov
4 contributions
This hotel has some renovated rooms maybe 1/4-1/3 and the east is like walking into the 70’s cheesy furniture some broken, the smallest fridge, no microwave terrible coffee powdered creamer, old rattan tissue cover ice bucket full of dust can only imagine how unsanitary, and the topper is coakeoaches on the 7 th floor!!! no facilities for eating! No restaurant nor bar no service at pool for food or drinks must bring own, and no room service! Our Hilton garden hotel at San Jose airport was 9 times nicer!!!!
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Stay somewhere else!!!!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Dot H wrote a review 24 Nov
26 contributions10 helpful votes
The AC wasn’t working, the ice machine was broke, the pool bar closed, the large slide was shut down. This was our 3rd time here but this resort has gone down hill. Don’t book here until they make some changes.
Read more
Review collected in partnership with Hilton Grand Vacations
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Derek L wrote a review 19 Nov
North Vancouver, Canada105 contributions66 helpful votes
The facilities are great, but they need a faster way to transport guests throughout their expansive property. The trams are two slow and infrequent. The property needs more food and beverage choices on the Ocean Tower side. It’s too far for those guests to get to the other side of the property easily, and a pain to go back and forth.
Read more
Review collected in partnership with Hilton Grand Vacations
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
211Jeremy wrote a review 16 Nov
Vancouver Island, Canada26 contributions30 helpful votes
Read A Lot of Reviews 25 % We're Bad We found the resort Great , The Whole Grounds Were Spotless , Staff And Check In Very Good It Is Huge Place You can do alot of Walking , Or Just chill for A few moments And Catch Mono Rail very Regular . WE Were in The Older Room Very Acceptable Which price Reflects Good Bed Fridge Good A.C. Wi-Fi ,Guest Services Answerd All our Questions Good Coffee At Small Outlet . We Never Ate on property Brought Day food In Off Property For Dinner Queens Mkt Area Close By Very Good . I'm Not A full Sun person So About the Only NEG is Nowhere Near Enuff Umbrellas Or Shade Areas ,This resort Seems Great For Kids Many pools Water Slides Etc We Would Return Visit 😎
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
BonK27 wrote a review 14 Nov
Media, Pennsylvania79 contributions66 helpful votes
+1
Recent stay in 2 different rooms in Ocean Tower. Both newly renovated. Expect to walk a lot. Food is limited at the OT end of the complex. Pool bar closed Tram runs, but you can walk faster Very limited restaurant options for breakfast and dinner. Charging for the shuttle to Queens or Kings marketplace is insulting Be glad that they are not trying to fill to capacity with the limited staff and services Lovely views Staff all friendly
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Rent a car…but expect to walk a mile to get to it
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from HGV Resorts, Owner at Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Responded 6 days ago
Aloha and thank you for your review. We appreciate you acknowledging our view and friendly team members. We apologize for the disappointment you experienced during your stay. We have shared your comments with our leadership teams for further review and improvement moving forward. We hope we have a future opportunity to host you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca R wrote a review 12 Nov
1 contribution
First off the grounds are beautiful! The service is the worst I have ever experienced at a hotel. They don’t answer the phones , no one is willing to help. It’s unfortunate because it has so much potential, but I would not ever recommend staying here.
Read more
Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from HGV Resorts, Owner at Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Responded 6 days ago
Thank you for your feedback. We apologize for any customer service issues you experienced during your stay. Our team strives to provide each guest with exceptional service and we apologize for falling short of our goal. We hope we have an opportunity to welcome you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cebills wrote a review 11 Nov
1 contribution
Do not stay here. Birds make too much noise can’t sleep. No one answered the phone when you call for help. You Gino get through and ask for a manager never available. They damaged my bag and I never received a reimbursement or even a call back when I complained l. Stay somewhere else.
Read more
Review collected in partnership with Hilton Grand Vacations
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from HGV Resorts, Owner at Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Responded 6 days ago
Aloha and thank you for your feedback. We apologize for the issues you mention in your review. Please reach out to a member of our management team to follow up on your complaint. Thank you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darci S wrote a review 10 Nov
1 contribution
Let me start by saying, the view here are amazing. The sunset is one of the best we have seen on any of the islands. Our room was also very nice and updated with new amenities and furniture, which we appreciated. With that being said, the views themselves cannot make up for all that is wrong here. The resort is very spread out and the most “convenient” way to get around is a tram that might only travel as fast as a person can walk. The time in between each tram is absurd so you are honestly better off walking the whole way. You also can’t park anywhere near your specific hotel which makes leaving the resort a hastle. PLUS they charge you $39 a day to park which is ridiculous if you ask me. All food and drinks are wildly overpriced (even for Hawaii standards) and are not as high quality as the price you pay. I would suggest loading up on food before you come to make meals in your room if you can. As someone who was celebrating their honeymoon here, we were not looking to cook for ourselves at all but that needed up being the case as the options here are not great. All in all I would absolutely not recommend this place to anyone and would suggest you look at many other options before landing on staying here. Severely dissapointed.
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from HGV Resorts, Owner at Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Responded 6 days ago
Aloha, thank you for your review. We are honored you chose our property to celebrate your honeymoon. We appreciate you acknowledging our views and the amenities of the newly renovated room you stayed in. We apologize for the inconveniences you encountered during your stay. We strive to provide exceptional service and amenities to all of our guests and we are sorry we fell short with your visit. We hope we have an opportunity to host you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$317 - US$395 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ocean Tower By Hilton Grand Vacations
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
NUMBER OF ROOMS
524
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HILTON GRAND VACATIONS CLUB OCEAN TOWER WAIKOLOA VILLAGE: UPDATED 2022 Resort Reviews, Price Comparison and 433 Photos (HI) - Tripadvisor

Frequently Asked Questions about Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Which popular attractions are close to Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Nearby attractions include Waikoloa Beach Resort (0.3 km), Waikoloa Petroglyph Preserve (0.3 km), and Genesis Gallery (0.3 km).
What are some of the property amenities at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Yes, parking is available to guests.
What are some restaurants close to Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Conveniently located restaurants include Kamuela Provision Company, Legends of Hawaii Luau, and Lagoon Grill.
Are there opportunities to exercise at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Yes, laundry service and self serve laundry are offered to guests.
Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
Many travellers enjoy visiting Puako Petroglyph Archaeological Preserve (4.6 km) and The Puako Petroglyphs (4.8 km).
Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have any great views?
Yes, guests often enjoy the ocean view available here.