Aston Waikoloa Colony Villas
69-555 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5709
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About
#7 of 13 Specialty lodging in Waikoloa
Location
Cleanliness
Service
Value
The Colony Villas are home to a luxurious lifestyle. Featuring 1, 2 and 3-bedroom villas with fully equipped gourmet kitchens, this resort is adjacent to the 15th fairway of the Waikoloa Resort Beach Course. Guests enjoy the property's recreational facilities - tennis courts, fitness center, pools, and jet spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Golf course
Tennis court
BBQ facilities
Non-smoking hotel
Parking
Wifi
Hot bath
Outdoor pool
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
44Car recommended
Grade: 44 out of 100
64Restaurantswithin 10 km
41Attractionswithin 10 km
Contact
69-555 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5709
Getting there
Car HireSee all Waikoloa car hire
267Reviews5Q+A32Room tips
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Stayed at this resort Christmas thru New Year’s with friends. Pool crowded and noisy since locals allowed. Trash not picked up. No property manager available. Entry gate hanging by 1 hinge. Would stay again if maintenance improves. Hope to return next Christmas.
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Date of stay: December 2022Trip type: Travelled with friends
Room Tip: Avoid holiday weekends if possible. Otherwise, consider resort hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very very nice, clean clean, new hardwood floors, granite countertops, air conditioner that would freeze you. It was hot outside. Beautiful landscaping very very quiet at night. Centrally located. Did Shaka audio app for the car and toured the island for 7 days. Great experience, great place to stay. Wife liked it
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Bring shorts, bug spray for hiking, a lot of hiking, gardens, and waterfalls
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Accommodations are wonderful. Full size 3 bedroom 2 story condominium close to beach and shopping. Full kitchen also. Here for a week and we love it. Beautiful views and about 30 minutes from Kona airport. Most leisure activities are within half an hour of location.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First of all...this is not a resort nor hotel. Huge disappointment. Our 3 bedroom 802 villa was fithy...Gross and disgusting. The kitchen sink has some kind of gross mold growing around the edges. So out dated, the coffe maker was straight out of the 80s. The glass dining room table had finger prints covering it, like it wasn't even cleaned for our arrival. The out door furniture was so old and weather you couldnt sit in the chairs without getting a splinter. All the baseboards have a thick layer of dust. Windows, glass doors dirty. Our upstairs shower was leaking down a vent into the half bath downstairs. The beds in each room were the most uncomfortable and wrapped in some kind a plastic coving the matress. The grounds are beautiful, but of course it's Hawaii. I can't understand after staying here why it's a 4 star..…
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Don't stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 4 Feb 2020
Aloha, We thank you for taking the time to provide your feedback. We are sorry to hear that the cleanliness of your room was less than satisfactory. This does not reflect the high quality experience we are dedicated to providing for our guests, and we will share your review with our leadership team and owner so that we may address your concerns and improve for our guests in the future. We hope to have another opportunity to better serve you again. Mahalo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m not 100% sure the staff assigned us to the correct Room. There was a baby crib in the room when we checked in . The next day the staff called to see if they could go in the room to get it to which I said use, They them called three more times and emailed twice! This isn’t how I wanted to spend my first day of vacation. They were not very generous with supplies either- I think there was one extra roll of toilet paper and one extra garbage bag. The sofa bed was old and in pretty bad condition. We ended up purchasing an air mattress because there was no way anyone was going to get any sleep on that thing.And i was really unimpressed when we got locked a few days before we were due to check out. .The door code had got changed without notifying us. I wondered what would have happened if we had come back to the unit after office hours? Not impressed anyway- wouldn’t recommend.…
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 6 Jan 2020
Aloha, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we missed the mark in this instance. It seems there was a miscommunication on the part of my team that resulted in the double phone calls and emails to you regarding the crib. We apologize for that. You should have also been made aware that additional supplies are delivered to you upon request at no additional charge. There is a delivery person available until 5pm daily to bring to you. We are truly sorry that we were not provided the opportunity to address these items while you were in-house with us. Please know that we are here to ensure that our guests have a memorable vacation at the resort and to assist in any way we can. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create that memorable experience. Mahalo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to the Big Island many many time and Colony Villas is the best place we have ever staye 2 pools and nice excersise facilities, and a very nice tennis court to boot. I would come here again without hesitation. Also felt very secure and safe
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 6 Jan 2020
Aloha, Thank you very much for staying with us and for taking the time to complete this review! We are always looking for ways to continuously improve our product and our services and guests' feedback is a great way to do this. If you have anything else to share, please do not hesitate to let us know. We hope that we will have another opportunity to host you when you return to the Big Island of Hawaii! Please do call on us directly to personally assist you with your accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Home was well appointed and we did not lack for anything! Centrally located for all of our activities and with a pool and restaurant on property you really didn't need to leave if you didn't want too.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 6 Jan 2020
Aloha, Thank you very much for taking the time to share your experience with us! It is important that we discuss all feedback from our guests in order to continuously improve our product and our services. We appreciate the kind words that you have shared so others may know. We hope that we will have another opportunity to host you and your family again in the future! When you are ready to return to the Big island of Hawaii please do not hesitate to call on us directly to personally assist you. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These are lovely Villa style units which have fallen upon disrepair. We stayed in Unit 801 which has a great floor plan and nicely furnished. The unit though is showing signs of aging which was apparent in broken blinds lading to the patio. The management company is doing a very poor job: on check in we were missing all sorts of items such as kitchen dish soap, no sponge, a single trah bag, no soap for the dishwasher, a single partial roll of toilet paper in the bathroom among other issues. The blender smelled as if something died inside of it. On the positive side, the sleep experience was good, quiet with good bedding. The fairway views are quite lovely and the grounds are well maintained. These units have great potential but are suffering as the result of management which seems a bit indifferent.…
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip: Make sure your unit is properly equpped
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 5 Nov 2019
Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we missed the mark in this instance. Thank you for bringing both the maintenance and housekeeping concerns to our attention. We are truly sorry that we were not provided the opportunity to address these items while you were in-house with us. Please know that we are here to ensure that our guests have a memorable vacation at the resort and to assist in any way we can. We truly value your business and appreciate your honest feedback. Your concerns will be shared with the team so that it can be addressed and corrected. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create that memorable experience. Mahalo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and stayed at the Colony Villas in August. This is not a hotel but indivudual condos. There is no restaurants or bars on the property but it is a great place to stay. We had a large, well appointed 2 story, 2 bedroom, 2 bath condo. The master bedroom is upstairs and well appointed with a walkin closet. The bed was comfortable. The downstairs had a well appointed kitchen with a dining and sitting area. The second bedroom had 2 single beds and a cot in it. We were situated very close to the family pool. It is peaceful. The resort is gated. The grounds are wonderful. The only challenge is that you have to drive if you want to eat out. My experience being in a large group on this resort, is to go to Costco and get your food and drinks. By the time you get done with the day, you are ready to slow down for the evening. This place does have BBQ in the pool area and you need a key to get into the pool/BBQ area and a key to get out. All in all, I would recommend this resort to couplees with children or to anyone looking for peace and quiet.…
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 19 Aug 2019
Aloha, Thank you for completing this review and thank you for staying with us! We find that families are enjoying the comforts of a condominium more often than full service hotels because it is just like your home away from home. We hope that you will be able to enjoy our Big Island of Hawaii again in the near future and when you do please call on us directly to personally assist you and your family again. Mahalo Nui Loa (Thank you very much)!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family stayed here for a week booked through AAA. Nice place but had some issues Pros - great location convenient access via rental car to area. Staff pleasant upon check in and phone calls were answered promptly. We had booked a one bedroom with sofa bed and since the condo didn’t have a sofa bed were given a second bedroom with two twins that worked great for my kids. My kids loved the pool. And hot tub. A lot ! 🏊♀️ Very close to our unit. Coffee and tea was provided daily with phone call requests as advertised. Cons - ANTS 🐜 in the upstairs bathroom. Called staff the next morning nothing was done that I am aware of as there were still ants the next night. Since our family was staying the following night at volcanos national park overnight I asked for the bugs to be treated. So came back on day 4 to an upstairs that smells of insecticide but not more ants. Cont open a window to ventilate due to heat outside and no upstairs fans. Turns out on day 6 the ants reappeared in the downstairs bathroom. 😵 Downstairs bathroom toilet occasionally runs - probably some slow leak internal (?) we saw nothing leaking external. Annoying but can deal with it. Upstairs bed hard as a rock. No mattress topper. Worst bed ever. Kids beds were fine. This condo only has AC that you cannot set below 74 and one fan in the main area so the bedrooms get very stuffy at night. I hope for future travelers they install ceiling fans or something in the bedrooms since you really can’t open the windows due to humidity and heat outside. No view to speak of just looking at other condos. No golf course view. We were in 1901 Parking sucks. Most spots are reserved and there was not a designated spot for our unit so we had to frequently park further away. No shuttle and most things are over a mile away or more so have to drive or taxi. Additional notes not good or bad just FYI - pool and bath towels and bedding were provided as was the daily coffee and newspaper on request. Plenty of dishes and and full kitchen. But no spices, condiments, etc. no day passes to the Hilton or other pools as other reviews had mentioned. No beach toys as other reviewers encountered. Not sure if we would return here. Kinda on the fence for us on that one…
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jenny T, Manager at Aston Waikoloa Colony Villas
Responded 19 Aug 2019
Aloha, Thank you for taking the time to complete this review! We welcome any feedback that guests can provide to us so that we can try to improve upon our product and services. First, we want to apologize for any areas that you found did not meet your expectation. My maintenance team must go back to the experts to find out a better way to resolve the ant issues. If you say they returned in 6 days then there must be a better solution to stop the critters from entering the room. We understand about the air conditioner as we have many travelers that request the unit to go lower than 74 degrees. The units have often frozen when it runs lower than 74 degrees which is the only reason that the owners have requested for the AC to not go lower than this. We apologize for this. Some of our units have reserved parking stalls and we highly suggest requesting a unit that has one on a future return. We will do our best to accommodate you. We do hope that you will return to the Big Island of Hawaii and give us the opportunity to host you and your family again. When you do, please call on us directly to personally assist you with your accommodations. Thank you again for choosing to stay with us! Mahalo Nui Loa (Thank you Very much)!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$534 - US$644 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston waikoloa colony villas hotel waikoloa, resortquest waikoloa colony villas, waikoloa colony villas
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
NUMBER OF ROOMS
18
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Frequently Asked Questions about Aston Waikoloa Colony Villas
Which popular attractions are close to Aston Waikoloa Colony Villas?
Nearby attractions include 49 Black Sand Beach (1.0 km), Waikoloa Beach Resort (0.8 km), and Waikoloa Petroglyph Preserve (0.8 km).
What are some of the property amenities at Aston Waikoloa Colony Villas?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Aston Waikoloa Colony Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aston Waikoloa Colony Villas?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Aston Waikoloa Colony Villas?
Yes, free parking is available to guests.
What are some restaurants close to Aston Waikoloa Colony Villas?
Conveniently located restaurants include Island Gourmet Markets, Kamuela Provision Company, and Roy's Waikoloa Bar & Grill.
Are there opportunities to exercise at Aston Waikoloa Colony Villas?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Aston Waikoloa Colony Villas?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Aston Waikoloa Colony Villas?
Many travellers enjoy visiting Puako Petroglyph Archaeological Preserve (3.8 km) and The Puako Petroglyphs (4.0 km).