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69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6770)
Room & Suite (1451)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Waikoloa Village
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 8 hotels in Waikoloa
GreenLeaders Silver level
Let the aloha spirit wash over you in one of the world's largest and most beautiful resorts: Hilton Waikoloa Village. Experience the magic of Hawaii at our hotel, an oasis dotted with lagoons, pools, water slides, a wide variety of restaurants and bars, and staffed by a team of accommodating hospitality professionals who are here to make sure you're enjoying your island time. Settle into your well-appointed guest room, explore all that we have to offer, and soak up the Hawaiian sun.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Paid private parking on-site
Paid internet
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Bay View
Languages Spoken
Hotel links
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10383Reviews397Q+A100Room tips
Traveller rating
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Popular mentions
tlicoan wrote a review Yesterday
1 contribution
Trip was for business, great accommodations of banquet space and safe to social distance. Guest wasn’t wearing masks much in the hallways and common areas when walking through the hotel. Otherwise quiet and restful location. Parents worked while ohana played. Enjoyable spot for sure. Will stay again in the near future…
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Sleep Quality
Trip type: Travelled on business
obsidian427 wrote a review 5 Sep
8 contributions22 helpful votes
Hotel's Favourite
This property is a village within Waikoloa Village. So beautiful, huge but every space has a purpose. The far ends of the property are each unique – a grassy area that sits up high on the right side where you rarely run in to other people, great views, seating, breezes. Left side is the lava rock, ocean access via the lava rock to get wet if you’d like. There’s a train that runs between the end of the property but walking ocean front cuts down much of the walking time and it’s a great walk. Plenty of pool / slide choices from a long slide to shorter slides appropriate for all kids, to a shorter but super fast slide in front of the Ocean tower. Really an impressive property where you can spend all day and not want to leave – there’s so much to explore. We also did a Ukulele class and Lei making (included in the resort fee). Both were great. Oh, and the many dolphins that are trained / kept on site. My kids could watch the dolphins swim every day – that was a huge part of the trip waking up and walking down to see the dolphins. You can stand right near them – so neat. Plenty within driving distance – Kona, Beach 69, Hapuna Beach, Waikoloa Village, Kua Beach – all very close. Highly recommend this property – stayed here several times and it never ever disappoints. Shout out to Shannon W. as well who really helped make sure our latest trip was truly special this past Summer – thank you again so much Shannon.
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Date of stay: July 2021
1 Helpful vote
Response from General Manager, General Manager at Hilton Waikoloa Village
Responded 2 weeks ago
Aloha, What a fabulous review! We are thrilled to earn your recommendation and you can bet that Shannon will be honored to be recognized for her stellar service. Thank you so much for highlighting everything from our beautiful accommodations to our wonderful activities such as experiencing the dolphins. We are elated to continue to be your choice when traveling to the area and we can't wait to welcome you back to Hilton Waikoloa Village. Kind regards, Simon, Hotel Manager
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David B wrote a review 19 Sep
1 contribution
This hotel is the place to stay on the big island, great service, especially when you ask for special things! The resort has so much to offer and the staff is great with accommodations. Be sure to visit all the pools!
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Date of stay: September 2021Trip type: Travelled as a couple
Response from General Manager, General Manager at Hilton Waikoloa Village
Responded 2 days ago
Aloha David, We're happy when you're happy! Thank you for being our guest at Hilton Waikoloa Village and for your compliments regarding our team. It's always our goal to ensure every guest has a fantastic vacation, so we're thrilled to learn that this was the case for you. Whether looking to relax at the Kona Pool or having fun on the waterslides at the Kohala Pool, we've got something for everyone. We hope your positive review means you'll be coming back to see us down the road; the pleasure would be all ours! Kind regards, Simon, Hotel Manager
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UCFKnightsFan wrote a review 16 Sep
Orlando, Florida541 contributions325 helpful votes
I stayed at this hotel for three nights. I was assigned room 7295 in the Hale Ike Palace Tower. Service - John Allen assisted me during check-in. He was super friendly and quick. Did not recognize my Diamond status and I had to ask all the questions in relation to that. The concierge on the first floor of the Hale Ike Palace Tower and the concierge in the main lobby were both super friendly and helpful. I did not interact with any other staff. Room - Room was exceptionally large and clean. Super comfortable bed. Great working AC. It made the room freezing cold, which I love. Great curtains that completely kept the room dark when sleeping in. Wi-fi was reliable and fast. Room had a balcony overlooking Waiulua Bay (it was a gorgeous view). Room had a safe and great working mini refrigerator. No microwave. No outlets near the table/desk in case you wanted to work. The “closet” was a nice little separate room with a dresser. Bathroom was tiny. The tub, toilet, and sink were old. Sink took forever to drain, toilet took forever to flush, and the tub was not as white as it should be. The tub and toilet were behind a door. The sink was in the main room, but separated from the beds by a wall. Ample amount of room for your toiletries on the counter. But since tub was so old, not ample amount of room to place your shower items. Shower water temperature got and stayed very hot, but the water pressure was poor. Hotel Information - The hotel has 647 rooms in two towers (Makai Tower and Hale Ike Palace Tower). There is one thing that is not debatable……this resort is absolutely gorgeous. Well-manicured lawns, beautiful native trees and flowers at every turn, sculptures, art, and statues that can be in a museum, bridges, fountains, and a location right on the bay. It is VERY large and spaced out. Individuals with physical mobility issues will face challenges navigating this resort because it is so large. They have an air-conditioned Disney-like tram that circles the property, but it runs infrequently and the last night I was there it was out of order due to a “power surge” according to the front desk. The hotel is short-staffed, valet is not available, Big Island Breakfast is closed (breakfast is served in Nui Italian instead), and hours of operation of restaurants and services are not what you expect from a resort of this size and caliber. However, you sympathize due to the global pandemic we are currently in. Parking is $39.00 per day in a huge parking lot. This is also a long walk to the hotel up a very steep set of stairs. I recommend you drop your luggage off at the front of the hotel and then go park your car. They require you to wear a wristband while at the hotel. It is the type of wristband that you can only get off with a pair of scissors. The last time I had to wear a wristband at a hotel was when I was in New Orleans years ago for Mardi Gras! Location - The resort is located in a neighborhood called, Waikōloa. It sits 1.4 miles off of the main road. The neighborhood has two open air malls with shops and restaurants (Queens’ MarketPlace and King’s Plaza), gas station (Do NOT fill up here. The gas is INCREDIBLY expensive compared to gas stations in Kailua-Kona), golf course, a Marriott, etc. There is virtually nothing outside of the neighborhood. Approximate distances by car: Ellison Onizuka Kona International Airport at Keāhole (KOA): 19 miles / 26 minutes Downtown Kailua-Kona: 26 miles / 38 minutes Puako Beach: 8 miles / 17 minutes I would stay here again. You just have to manage your expectations if you choose to stay at a resort of this size during a global pandemic.
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Date of stay: September 2021
Response from General Manager, General Manager at Hilton Waikoloa Village
Responded 4 days ago
Aloha, Many thanks for taking the time to share your positive review of Hilton Waikoloa Village! We're delighted that you enjoyed our gorgeous property and convenient location. John and our concierges will be thrilled to be commended for their excellent service. Although some items could have been better for you, it's wonderful that our clean, spacious, well-appointed accommodations were otherwise pleasant. We value your thoughtful input and hope you'll return soon! Kind regards, Simon, Hotel Manager
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regzhou8110 wrote a review 15 Sep
1 contribution
Overall it was a good experience but we did run into issues with room cleanliness and the tub wasn’t draining fast. Breakfast price was ridiculous and daily parking of 37$ was harsh. Staff was friendly and helpful.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Sleep Quality
Response from General Manager, General Manager at Hilton Waikoloa Village
Responded 5 days ago
Aloha, Thank you for your review of your recent stay at Hilton Waikoloa Village. We're very glad to know you had an enjoyable time with us and you found our staff to be friendly and helpful. Guest comments are very important to us, and we will use yours as we continually work to improve our accommodations and service. It would be our pleasure to host you again the next time you visit beautiful Hawaii. Kind regards, Simon, Hotel Manager
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US$255 - US$440 (Based on Average Rates for a Standard Room)
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United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
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Frequently Asked Questions about Hilton Waikoloa Village
Which popular attractions are close to Hilton Waikoloa Village?
Nearby attractions include 49 Black Sand Beach (1.0 km), Waikoloa Beach Resort (0.3 km), and Anaehoomalu (1.2 km).
What are some of the property amenities at Hilton Waikoloa Village?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Waikoloa Village?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Waikoloa Village?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Waikoloa Village?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hilton Waikoloa Village?
Conveniently located restaurants include Sunset Luau at the Waikoloa Beach Marriott, Kamuela Provision Company, and Roy's Waikoloa Bar & Grill.
Are there opportunities to exercise at Hilton Waikoloa Village?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Waikoloa Village?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Waikoloa Village offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Waikoloa Village?
Many travellers enjoy visiting Puako Petroglyph Archaeological Preserve (4.5 km) and The Puako Petroglyphs (4.7 km).
Does Hilton Waikoloa Village have any great views?
Yes, guests often enjoy the ocean view available here.