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Hilton Waikoloa Village

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Traveller (5402)
Room & Suite (1144)
Pool & Beach (921)
Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“ocean tower”(1,592 reviews)
“dolphin quest”(458 reviews)
“hilton waikoloa”(684 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,560)
There are newer reviews for Hilton Waikoloa Village
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7,785 results
Traveller rating
3,070
2,461
1,238
636
380
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3,070
2,461
1,238
636
380
Show reviews that mention
All reviewsocean towerdolphin questhilton waikoloakona poollagoon grillthe big islandpizza placechinese restaurantbuddha pointkamuela provision companyboat rideswim with the dolphinsfishhuge resortboat servicemain lobbydolphin encounter
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2,531 - 2,535 of 7,785 reviews
Reviewed 5 March 2016

Here are just a couple of things we found wrong on this trip: First, I first asked help at the concierge desk and all they did was call Open Table to make reservations, they used to call the restaurant directly. Then with the Open Table...More

5  Thank Wrldtvl
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 30 March 2016

Dear Wrldtvl, We are sorry that you had a disappointing experience during your stay with us, in particular the pest and waterway issues. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Our rooms go through regularly scheduled preventative...More

Reviewed 5 March 2016

We are always surprised that the resort is not rated among the Top Ten on Hawaii. Even though it is aging and is not maintained as spectacularly as it once was, it is still a perfect place to enjoy your time away from the reality...More

2  Thank DogFriendly90
Reviewed 5 March 2016

What a place - a tram and boat to help get you around, water slides and waterfalls. We had a blast. Service was great. Plenty of restaurants, shops and other things to do. It is a big place and a little hard to get places...More

1  Thank Jay B
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 8 March 2016

Aloha Jay B, We are so delighted to hear that you had an enjoyable experience with us at Hilton Waikoloa Village. Our team truly enjoys sharing the aloha spirit and helping our guests to make long lasting memories. We appreciate your comments and will be...More

Reviewed 4 March 2016 via mobile

We spent three days here while island hopping for two weeks. This place is huge. We stayed in Lagoon Tower with views of the lagoon and dolphin pools that we never grew tired of. Yes, the lagoon is open to the ocean so snorkeling is...More

1  Thank Gary1965-19
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 10 March 2016

Aloha Gary1965-19, We're delighted to hear that you had such a wonderful stay with us at Hilton Waikoloa Village and that you enjoyed your Makai experience at Lagoon Tower. Snorkeling in the lagoon really is an amazing way to enjoy the sea life and the...More

Reviewed 4 March 2016 via mobile

Beautiful grounds of the hotel, this place is absolutely massive, coastal waterfront lovely aswell Convenience stores on site were selling bottles of water for $5 which in any country is a pretty big joke I feel like the Hilton could at least give complementary water...More

3  Thank kd12342014
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 5 March 2016

Dear kd12342014, Thank you for taking the time to share your recent experience at Hilton Waikoloa Village. We take guest comments seriously and will use the information you have provided to improve our services for all of our guests. I’m glad you enjoyed the property...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$240 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$240 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5402)
Room & Suite (1144)
Pool & Beach (921)
Dining (213)
Amenities (110)
Family and Play Areas (31)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Virginia G
19 April 2018|
AnswerShow all 2 answers
Response from jimily | Reviewed this property |
Pool towels are provided.
1
Vote
Joanna W
16 April 2018|
AnswerShow all 2 answers
Response from Shane D | Reviewed this property |
Speedishuttle will look after a transfer. Depends on your choice but will be cheaper than parking. If you are landing at Kona hotel is about 20 mins away. If you plan on doing Hilo/Volcanoes and beaches, hire a car, which... More
1
Vote
Diana P
13 April 2018|
AnswerShow all 2 answers
Response from jgluv2travel | Reviewed this property |
From reading other reviews, some stated that the kids club was no longer offered. The reviews were dated 2017.
1
Vote
Room Tips
"Makai tower is worth the price"
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"Stay in the lagoon tower"
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"Beach views are worth it"
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"The walkways are noisy, so pick a room far from the elevator."
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