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Courtyard Kaua'i at Coconut Beach

1,784 reviews
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Traveller (1272)
Room & Suite (425)
Pool & Beach (313)
Overview
  • Excellent35%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“fire pit”(116 reviews)
“parking fee”(39 reviews)
“resort fee”(105 reviews)
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Courtyard Kaua'i at Coconut Beach
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,784)Write a Review
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All reviewsfire pitparking feeresort feeocean viewvaulted ceilingssmall balconyhot tubfree mai taisnightly entertainmentpool areaper dayhotel restaurantnice propertyoceanfront roomfree coffeenice pooldrug store
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1 - 5 of 1,637 reviews
Reviewed yesterday

This hotel was fine, but trying to track down a left item has proved challenging. Finding a direct number for the hotel, getting connected with housekeeping, filling out a form via email and then finding out that they wanted to charge $53 to send a...More

Thank Rocky R
Reviewed 6 days ago

We are Marriott Vacation owners with a Gold status. We booked a garden view room. Upon arriving we asked if we could upgrade. We were told yes for $50 per night. Usually Gold status gets upgraded if available. We were shown on the map where...More

1  Thank James G
Response from AlohaAmbassadorTeam, Front Office Manager at Courtyard Kaua'i at Coconut BeachResponded 5 days ago

Aloha James, Mahalo for taking the time to give us an honest review. We apologize if we didn't give you a complimentary upgrade. We offer it upon availability and if it shows that you booked directly with Marriott Rewards loyalty program. We hope to have...More

Reviewed 2 weeks ago via mobile

Poorly maintained. Staff nice but not customer service orientated. Lack of attention the detail. Management not a clue what is going on. Surprised the Marriott lets them use there name. Free breakfast on Costco travel saves the 50 dollar for 2 buffet cost.

2  Thank Alan K
Response from AlohaAmbassadorTeam, Front Office Manager at Courtyard Kaua'i at Coconut BeachResponded 2 weeks ago

Aloha Alan, Thank you so much for taking the time to give us feedback. We are currently in the process of getting ready for major changes this coming year. We hope to see you again in the near future. Mahalo, Geri Guino

Reviewed 2 weeks ago

Having just stayed at the Marriott Kauai for 3 nights the difference in the 2 properties is significant. I enjoyed both, but the Marriott is a resort with several pools but for me the CY is where I prefer to stay. I love the natural...More

2  Thank David K
Reviewed 2 weeks ago via mobile

We planned a staycation here to celebrate multiple occasions, and having stayed here many times before, requested and confirmed a specific floor for our oceanfront room. When we called on our way, we were told that nothing was available in that floor. On checking in,...More

1  Thank Laura S
Response from AlohaAmbassadorTeam, Front Office Manager at Courtyard Kaua'i at Coconut BeachResponded 2 weeks ago

Aloha Laura, We thank you for taking the time to share your feedback with us. We sincerely apologize if we didn't meet your expectation during your stay. I will make sure to share your feedback with our team to ensure that such incidences do not...More

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Traveller (1272)
Room & Suite (425)
Pool & Beach (313)
Dining (92)
Hotel & Grounds (766)
Bathroom (33)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$182 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kapaa
#2 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Romantic Hotel in Kapaa
#5 Family Hotel in Kapaa
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kapaa
#2 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Romantic Hotel in Kapaa
#5 Family Hotel in Kapaa
Room types
Suites, Non-Smoking Rooms
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