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Sheraton Kauai Resort

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Sheraton Kauai Resort
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2,058 Reviews from our TripAdvisor Community

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Showing 1,922: English reviews
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Reviewed yesterday NEWvia mobile

We had our wedding at the Sheraton resort last October. Wedding was at the ocean point and our reception at the Rumfire restaurant. All the staff were amazing. Monica the wedding planner went above and beyond for us. It was difficult as she took over planning our wedding half way through due to the previous planner leaving, she had to...

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Helpful?
Thank Heidi J
Reno, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016

We recently stayed 7 nites at the Sheraton. We had a Deluxe Oceanfront Room on the 3rd floor in Building 2. Our terrace faced the pool and ocean. The hotel has beautiful grounds. We felt welcome as soon as we checked in. They have both Valet and self parking. We parked our rental car in a lot right next to...

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Helpful?
3Thank snow1
About Hotel's Favourite Review
Management response:

Aloha Snow1, Mahalo for staying with us and thank you so much for taking the time to write this review. Thank you very much for your kind comments about our staff. I will be sure to let Paul know! Thank you as well for your feedback regarding our pool area, I have passed this on to my director of engineering...

New York City, New York
Reviewed 4 days ago NEW

We splurged for a beach front room and couldn't be happier with it. The bed was really comfortable. The room was spacious and clean. The restaurant onsite was really good. The poolside drinks were awesome and I loved the ability to order from the bar on my phone (lazy, but fun). We rented a cabana one day ($50) and stayed...

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Helpful?
Thank Michael R
Grand Rapids, Michigan
Reviewed 6 days ago NEW

The staff are top notch, nice and helpful. The beach is one of the nicest in Kauai, and the Luau was great as well. RumFire is a great restaurant, and the little cafe can make that late night pizza you just have to have. Lava is the poolside bar/restaurant, and you can order from your lounge chair via an app,...

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Helpful?
Thank jsmalnor
Lincoln, Nebraska
Reviewed 1 week ago NEWvia mobile

We stayed here for a conference at the grand hyatt which was booked. This ended up working out great, we loved the Sheraton! They have a great beach and pool area, the restaurants are excellent (but expensive, as expected at a Hawaiian beach resort). The location is perfect, there's lots to do in the area. It's about an hour drive...

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Thank Br1750
San Francisco, California
Reviewed 1 week ago

So I am going to start off with some quick context so folks have a basis of where I am coming from. I have been to Hawaii more than 10 times and have been to every island except Molokai. I have stayed at almost every SPG Hotel in Hawaii (some multiple times): Sheraton Waikiki and Westin Moana Surfrider in Oahu,...

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Helpful?
1Thank TheLegend81
Seattle, Washington
Reviewed 1 week ago

Overall, we had a good but not great stay at this property. We used this as the final stop on our 10-day Spring break vacation, the first week in Princeville at the Condo and last few days in Poipu. We have 5-year old twin boys that are active and love the pool and beaches. This our fourth trip as a...

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Helpful?
Thank craigdub
thomasrenshaw, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha craigdub, Thank you for taking the time to write this review. We very much appreciate that your family chose to stay with us as part of your Kauai vacation. I am sorry to hear about the confusion with the fridge/freezer. I will be looking into this to find out why it was not accommodated so that it can be...

Chico, California
Reviewed 1 week ago via mobile

Hmmm. I was there for two weeks, so let's break this down so I'm not rambling: The location of the hotel in Koloa is very good. Close to restaurants and close to Poipu Beach. You don't need to go to Poipu Beach unless you really want to since the beach in front of the hotel is very good. Hotel itself:...

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Helpful?
Thank ESS_lover
thomasrenshaw, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha, Thank you very much for taking the time to write this detailed review. It is very much appreciated. We are always looking for ways to improve, as such your feedback has been shared with all appropriate department heads. We will be paying particular attention to your comments regarding the cabanas around the pool as until now we were not...

Niagara-on-the-Lake, Canada
Reviewed 1 week ago

The guest rooms in the hotel were your typical Sheraton Hotel guest rooms, nothing fancy, clean. The grounds and flowers were outstanding. The ocean view was spectacular! The team was cordial enough. Not fantastic but okay. The only person that stood out was the lady that made coffee every morning at Starbucks--she remembered each morning what my daughter and I...

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Helpful?
Thank Kelly E
thomasrenshaw, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha Kelly E, Firstly, thank you very much indeed for taking the time to write this review. We appreciate any and all feedback we receive. It has been shared with the appropriate members of our team. Thank you for your compliments regarding the grounds, our team takes a lot of pride in keeping them very well. I will be sure...

Vancouver
Reviewed 1 week ago

This is my second time to Kauai, the last time we stayed at the Westin Prince but this time we wanted to stay in Poipu and well I've always had great experiences with SPG hotels so it was a no-brainer to come stay at the Sheraton. The customer service was great, immediately greeted and the there was no line -...

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Helpful?
Thank diva_enroute
thomasrenshaw, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha, Thank you for taking the time for write this review. We very much appreciate your feedback. I am very sorry that the condition of your room did not meet your expectations. Feel free to call us and ask for a manager on duty so that we may discuss this further as any additional feedback is essential as we strive...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more   less 

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756-9639
Region: United States > Hawaii > Kauai > Poipu
Price Range: $412 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kauai Resort 4*
Number of rooms: 394
Reservation Options:
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu, HI
Hotel Style:
#3 Top resorts Hotel in Poipu
#4 On the Beach Hotel in Poipu
#4 Luxury Hotel in Poipu
#5 Romantic Hotel in Poipu
#6 Family Hotel in Poipu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kauai Resort staff and other travellers.
54 questions
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Questions? Get answers from Sheraton Kauai Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go beach front. The garden rooms are across the street from the main hotel and beach.”
D3944DBmichaelr, 26 Apr 2017 | Read review
“Oceanview - nice patios and balconies”
jsmalnor, 24 Apr 2017 | Read review
“Ocean Wing is worth it”
TheLegend81, 22 Apr 2017 | Read review
“Avoid rooms on the other side of the street, choose the water side. worth the money with easy access to everything.”
craigdub, 21 Apr 2017 | Read review
“We had a garden view room over looking the pool away from the ocean. The grounds were still quite lovely.”
KellyE897, 20 Apr 2017 | Read review
5 of 5