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Hanalei Bay Resort

Certificate of Excellence
GreenLeadersSilver level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Hanalei Bay Resort
Hanalei Bay Resort
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1,709 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
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Encinitas, California
Reviewed yesterday NEWvia mobile

My husband and I stayed in condo # 4221 at the Hanalei Bay Resort for the 3rd year in a row, and we love it every year just as much as before. Joan's condo is perfect- beautifully decorated and nicely upgraded with breakfast bar, and the view of the Bali Hai Mountain and Hanalei Bay that is no less than...

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1Thank vorey07
Reviewed 2 days ago NEW

We booked based on what we saw on TripAdvisor which was a bedroom with a QUEEN size bed. Upon arrival, we found our bed was actually a sofa bed. When we explained to the Hanalei Bay Resort staff, their response was "take it up with TripAdvisor" so here we are. Other than that, I will add that the room view...

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Thank Najmeh M
Hamilton, New Zealand
Reviewed 3 days ago NEW

Stunning resort grounds with a nice view regardless of where you are in the resort. We were located in one of the rooms furthest from the beach access however had a stunning mountain view with cascading waterfalls every morning with breakfast on the lanai. We booked the one bedroom suite, which was effectively an interconnecting hotel room and studio side...

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1Thank xlawrencex
Redondo Beach
Reviewed 6 days ago NEWvia mobile

We stayed eleven nights in this one bed unit and were so pleased with the view and the proximity to the beach path as well as laundry and ice. I understand that 4106 connects to 4105 and 4104 so we plan to return with family real soon! The resort is the most beautiful on the north shore and we PREFER...

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Helpful?
Thank Jay H
GPR S, Manager at Hanalei Bay Resort, responded to this review

Jay, we're so glad that we were able to go above and beyond your expectations! Your review made is smile from ear to ear. We are always more than happy to assist you if anything else comes up! Feel free to reach out to us if you need anything. Have a wonderful day.

St. George, Utah
Reviewed 1 week ago

The staff was warm and welcoming. Central location for parking, then you literally hike to your unit. Bell Service if offered via golf cart, but that is a tipping situation as far as I am concerned. And the walk is not easy to some of the units, I was in Plumeria, stiff hike up hill, but again I am 67....

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Helpful?
Thank Bob U
GPR S, Manager at Hanalei Bay Resort, responded to this review

Bob, thank you for taking the time to leave us feedback about your vacation at Hanalei Bay Resort. Each owner and unit is different. We're sorry you didn't have a better experience and we hope you'll give us another chance. Please reach out to us if you need anything. We hope to see you again! Mahalo.

Reviewed 1 week ago

Our room was gorgeous and everyone that worked there was so friendly! This place ALMOST got five stars from us. We were warmly greeted and they were accommodating for our late arrival. We were told "We're very sorry you won't have a view of the bay from your room" and were expecting a view of the parking lot or another...

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Helpful?
Thank Maryann B
GPR S, Manager at Hanalei Bay Resort, responded to this review

Maryann B, thank you for the high star rating! It sounds like you had a lovely time filled with great views and a good night of sleep. We're sorry about the service issues; this will be shared with our management team. Thank you again for the great review!

Reviewed 2 weeks ago via mobile

Love love love this place! Can't wait to return. Watched 3 amazing sunsets and snorkled with the rental gear. Lilian is amazing! the food at the bar was great! Mahalo and Aloha oh and try the Hawaiian grilled cheese in hanalei bay

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Helpful?
Thank imisslincecum
GPR S, Manager at Hanalei Bay Resort, responded to this review

We appreciate your positive review about your recent experience with us, Imisslincecum. We hope you visit us again for even more amazing sunsets and snorkeling fun! Mahalo.

Saratoga, California
Reviewed 2 weeks ago via mobile

We have been timeshare owners for 12 years and we LOVE this place! You cannot beat the location-it's spectacular. Every time we come, the service and amenities get better and better. The pool bar, the landscaping and the spacious 2 bedroom condos are just a few examples. We especially appreciated the concierge service on this trip. They introduced us to...

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Helpful?
Thank Judith O
GPR S, Manager at Hanalei Bay Resort, responded to this review

Judith - thank you so much for the positive review and 5-star ranking. We work hard to provide great service and ensure our Owners have a great stay when they vacation here. It's wonderful to hear such kind words. See you next time!

Albuquerque
Reviewed 3 weeks ago

As one would expect, this resort has the tennis, pools, beach access, bar and beautiful mature grounds. We had a condo rental, although some of the buildings are time share and full time owners. The condo was well appointed. The resort is a great spot for weddings and celebrations of all types. Some surprises though. No restaurant on site. So...

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Helpful?
1Thank Michael N
GPR S, Manager at Hanalei Bay Resort, responded to this review

Hi Michael - thanks for sharing your experience at Hanalei Bay. We're happy to hear that, overall, your stay was a pleasant one. We sincerely hope the inconveniences you mentioned don't deter you from coming back. We'd be happy to discuss if you like - you can reach us at (808) 826-6522.

Chandler, Arizona
Reviewed 3 weeks ago

HBR continues its upswing and improvements in the property and the experience. I own 3 timeshares and not only is the service the best at this one but it is exponentially better. It is amazing how the staff caters to and cares about people at the resort! Additionally the amenities continue to improve. Pool bar? AWESOME! you can even meet...

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Helpful?
Thank John B
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha, John - thanks for the great review! We're happy to hear you enjoyed the pool bar so much - we've put a lot of work into making it a great amenity and it's good to hear folks are loving it. Hope to see you again!

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722-5109
Region: United States > Hawaii > Kauai > Princeville
Price Range: $368 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanalei Bay Resort 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai
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Questions & Answers

Here's what travellers have asked, with answers from Hanalei Bay Resort staff and other travellers.
92 questions
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Philadelphia, Pennsylvania
Philadelphia, Pennsylvania
7 months ago

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Questions? Get answers from Hanalei Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for best rooms with total view of Hanalei Bay”
bobu732, 14 May 2017 | Read review
“The building we stayed in was Heliconia.”
977maryannb, 13 May 2017 | Read review
“Check ahead to see what food and beverage services at the resort are availble during your stay.”
498michaeln, 28 Apr 2017 | Read review
“Ocean View-Guava. Parking-Hibiscus and Bouganvilla”
johnbH7598HY, 28 Apr 2017 | Read review
“We enjoyed being on the Jungle side even tough I am sure the bay view is more sought after.”
SteveJ398, 24 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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