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Hanalei Bay Resort

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Hanalei Bay Resort
Hanalei Bay Resort
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1,675 Reviews from our TripAdvisor Community

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There are newer reviews for Hanalei Bay Resort
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Showing 1,653: English reviews
Reviewed 3 weeks ago via mobile

Good location bad management lack of upkeep on hotel rooms Old sheets pillows mattress smelly rooms Sad hotel badly needs overhaul Better options at this price point nearby Sweet staff prime location Spoiled by failure to put money into keeping rooms well maintained Spoiled my holiday

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Helpful?
6Thank 6Badmonkeys
GPR S, Manager at Hanalei Bay Resort, responded to this review

6badmonkeys, thank you for taking the time to leave us feedback. Our team works very hard to make the guest’s stay wonderful and we’re sorry that we fell short of your expectations. We'll share your review with our management team to see what we can do to improve. Please grant us the opportunity to host you again and better your...

Olathe, Kansas
Reviewed 3 weeks ago via mobile

HBR is the most beautiful resort on the North Shore with gorgeous landscaping and breathtaking views of Hanalei Bay and Bali Hai in the distance. Large, well appointed rooms and tasteful furnishings. Two pools, tennis courts and a beach right below the resort offer plenty of recreational activities . The Happy Talk lounge is now open serving drinks and good...

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Helpful?
Thank Lovestotravel0927
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Lovestotravel0927. Thank you for investing your time and sharing your recent experience with us! Your feedback is very important to us. We're pleased you had a great stay with breathtaking views. Our warm and friendly team awaits your next visit.

Sebastopol, California
Reviewed 3 weeks ago

The view is incredible and nothing compares. Rooms are well appointed and the new kitchen and bathrooms are as good as they can be. New pool bar is a great addition. Just miss the Bali Hai Restaurant.

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Helpful?
Thank SonomaRose95472
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thanks Sonomarose95472, for leaving us this response. We're glad you had an incredible time! We hope to see you again soon. Wishing you a fantastic day!

Reviewed 3 weeks ago via mobile

This was my 9th visit to Hanalei Bay Resort and I hope to be blessed with even more visits in the future. I have stayed at other timeshare units in Princeville and so far this is by far my favorite. The views from the lanai are amazing! The main pool is beautiful. The staff were extremely helpful and responsive. The...

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Helpful?
Thank Nam-Hari K
GPR S, Manager at Hanalei Bay Resort, responded to this review

Nam-hari, thank you for taking the time to leave us feedback. We pride ourselves on seamlessly delivering exceptional service, and it is refreshing to see you took notice of that during your visit. We hope to see you again for your 10th visit!

Rochester
Reviewed 4 weeks ago

If your looking for beauty, comfort, and the most lovely staff this is where you should stay. From Collen, to wonderful Lillian, . The housekeeper manager Annabelle and All her staff are just a delight. If you stay you'll want to owen. Ms. Karla is the perfect person. Nestled at the end of a community this property has a magnificent...

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Helpful?
Thank RochesterCurlytop
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thank you very much for sharing these comments, Rochestercurlytop. Kaua'i is a great place to be. We'll share your comment with our team. They'll love know they made an impact on your stay. We hope to have you back again with us soon!

Reviewed 4 weeks ago

We would give the resort 3.5 stars if that was possible. We liked our stay very much and the staff was friendly and helpful, especially the tennis pro. It was great to have the beach access and the pool was very nice. The room was totally adequate and we had a great view of the bay, as I think most...

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Helpful?
Thank Jennifer C
GPR S, Manager at Hanalei Bay Resort, responded to this review

Hi Jennifer, we appreciate you taking the time to respond. The staff at Hanalei Bay Resort take our reviews very seriously. We're so glad you received friendly and helpful service from our team members! We'll share your thoughts about food options with the team. We hope to you back to explore the rest of the activities and features of our...

Sydney, New South Wales, Australia
Reviewed 4 weeks ago via mobile

We have just finished another wonderful week at our favourite place in Hawaii. We discovered HBR by accident back in 2003 and have been coming back regularly ever since. You cannot beat the views, nor the gardens. The staff are wonderful at making you feel welcome. The rooms are spacious and have all the latest appliances. We can quite happily...

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Helpful?
Thank Sue B
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thank you, Sue, for reaching out to us. Your opinion plays an integral part in our customer service. It's great to hear that Hanalei Bay Resort is your favorite place. We value you as a guest and would like to provide another opportunity to be of service to you. Thank you for allowing us to be a part of the...

Winnipeg, Canada
Reviewed 4 weeks ago

Loved the resort best views on the island.staff is very friendly makes you feel at home. The resort has a wonderful pool and is only one of two resorts that has a beach access on the north shore. The st regis is the other but is three times the price.Can not wait to return next year.

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Helpful?
Thank gary690
GPR S, Manager at Hanalei Bay Resort, responded to this review

Gary690, thank you for taking the time to leave us feedback. We're pleased to read that you loved our stunning resort views and friendly team members. It would be such a pleasure to joy welcome you back to our resort! See you next year!

Massachusetts
Reviewed 5 weeks ago via mobile

The view from our room is an ocean and mountain view. Last night 6 new waterfalls appeared through the rain. Our balcony is a never ending source of entertainment from the local nei-neis to cardinals to roosters which are all local wildlife. The room itself is generous in size with a lovely bath. We prepare a cold breakfast and sandwiches...

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Helpful?
Thank Caroline T
GPR S, General Manager at Hanalei Bay Resort, responded to this review

Thanks Caroline, for leaving us this response. The team really appreciates your comments. Please visit us again soon. Happy travels!

Reviewed 22 February 2017

The view from our room was stunning. Really enjoyed the patio. We brought cereal & coffee and had breakfast on the patio each morning and drinks in the evening. The entire property is beautiful. As a work of caution, one of the things that makes the property attractive is that all of the parking is at the front of the...

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Helpful?
2Thank Sharon K
GPR S, General Manager at Hanalei Bay Resort, responded to this review

Thank you very much for sharing these comments, Sharon. Breakfast on the patio sounds absolutely wonderful! For housekeeping services, our staff is more than happy to offer a room cleaning. Please call us next time and it can be arranged. We hope you visit us again soon. Happy travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722-5109
Region: United States > Hawaii > Kauai > Princeville
Price Range: $349 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanalei Bay Resort 4*
Number of rooms: 134
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai
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Questions & Answers

Here's what travellers have asked, with answers from Hanalei Bay Resort staff and other travellers.
91 questions
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Philadelphia, Pennsylvania
Philadelphia, Pennsylvania
6 months ago

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Questions? Get answers from Hanalei Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have great view of either Hanalei Bay or the amazing mountains of Napili coast. No noise problems anywhere.”
 of 5 bubbles 120jerryg, 24 Mar 2017 | Read review
“Book through resort to get rooms with best views”
  • Moon over Hanalei Bay
  • Sunset over Hanalei Bay
  • Sunset over Hanalei bay
 of 5 bubbles hphlee, 22 Mar 2017 | Read review
“Request a top floor for the view away from the pool for quiet. Closer to parking if you need it. Don't be afraid to put in a request.”
 of 5 bubbles CasBroRocks, 21 Mar 2017 | Read review
“Book directly with owners”
 of 5 bubbles 721anetteh, 17 Mar 2017 | Read review
“Two bedroom all with water views, most one bedrooms have mountain views, but some do have water views. All views are incredible.”
 of 5 bubbles andylU9650HR, 15 Mar 2017 | Read review
5 of 5