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Island Surf Condominiums

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1993 S Kihei Rd, Kihei, Maui, HI 96753-7834
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (57)
Room & Suite (41)
Pool & Beach (12)

About

#16 of 69 Speciality lodging in Kihei
Location
Cleanliness
Service
Value
Welcome to our retreat in paradise. We invite you to share our getaway in sunny, tropical southern Maui. Our fully stocked condominiums have been furnished to provide you with every necessity to ensure your comfort. Whether your interests are golfing, snorkeling, kayaking, shopping or just pure escape, our ideally located condos will allow you to immerse yourself in all the beauty and splendor Maui has to offer without traveling long distances by car.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Non-smoking hotel
Room features
Air conditioning
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
106Reviews6Q+A25Room tips
Traveller rating
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  • 2
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Fouad B wrote a review Feb 2021
8 contributions2 helpful votes
+1
We travel often, and one of things we always do is to inspect the rental property for being sure it is clean and as described by the owner, especially the beds in order to be sure they are clean and do not have any bed bugs! When we removed the covers from both mattresses in the bedrooms, to our shock they show huge areas of "pee stains". It was disgusting, and raised huge concerns since we believe that this is unhealthy and unacceptable. We refused to stay at this condo, and we booked rooms in a hotel for our stay. We were so grossed out by the smell and what we saw. We contacted VRBO via telephone and they instructed us to contact the owner and send them the pictures of the dirty mattresses which we did. To our huge surprise and disbelief, the owner responded partly by saying "Lastly, high quality mattresses, such as my Simmons Beautyrest Pillow-top mattresses, are very expensive and are not normally replaced because they have stains on them. That is why there are mattress pads, mattress bags and mattress covers - to protect the mattress AND to protect the user. The mattresses are sprayed with sanitizer between every guest and they are perfectly safe to use.". The owner simply believes that by spraying and covering the stains on these mattresses that guests should not worry! I will leave it up to you to decide. The condo listing stated in Amenities "AIR CONDITIONING". By default, this should mean an air conditioned condo! This is also not a correct representation of the facts since there was one small a/c unit in living room area. We started the a/c the minute we walked into the condo since it was too hot despite the fact that windows were open and fans were running in each room. After an hour, the temperature in even the living room was 78 degrees. The rooms were much hotter. When we contacted the owner, she stated "As for the condo being hot when you entered - yes, you are in the tropics. The fans were left on and the windows were left open slightly, at my request, so that you would not enter into a very hot condo. I have no control over the sun and the temperature in Maui." We requested a full refund from the owner which she did not even address in her reply to our email. She simply said "I apologize if you did not find everything to your liking", then she added "Again, I am sorry that my home was not to your liking". In addition, the owner stated "I pride myself in presenting a very clean, attractive and well-stocked vacation rental condo. My guests, over the past 9 years, have never had complaints such as yours.". I guess no one ever looked at those mattresses! We contacted VRBO again and requested their help in resolving this issue. We have not heard from VRBO yet, but we hope that we do soon. We rented from VRBO in the past and we had good experience, so I doubt that VRBO is aware of the issues with this condo and that the owner is hiding this filth from guests. In addition, the owner stated "I pride myself in presenting a very clean, attractive and well-stocked vacation rental condo. My guests, over the past 9 years, have never had complaints such as yours.". I guess no one ever looked at those mattresses! Our main concern is to protect other potential renters. We wanted to share these photos with others so they may know the facts, and avoid being scammed by similar listings. We hope we will be refunded the money we paid for rental cost and the $500 deposit since we never stayed in this condo unit. I added pictures of both mattresses so you are able to judge for yourself if the owner is being truthful in describing her property correctly on the VRBO listing. The owner of this unit proceeded by rating me as a "POOR "guest on my VRBO profile simply because I pointed out the filth on the mattresses despite of the fact that I contacted her often before our trip started, I paid her the advanced payment on time, I paid the rest of the rent money before we arrived into the condo and I paid her a $500 deposit for if we damaged anything in this condo. I did everything 100% correct. We also never stayed at this unit, so she should at the least refund my $500 deposit. In our opinion, the owner and VRBO should apologize and at the least refund us the money we paid to rent this property. In addition they should compensate us for our troubles and poor treatment by this owner. They should pay for our hotel stay cost. Hotel charges were in access of $1450 for renting two rooms since were were two couple.
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Date of stay: February 2021
Rooms
Service
Room Tip: Remove bed covers, and check mattresses for bed bugs and stains.
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1 Helpful vote
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Katie wrote a review May 2020
1 contribution
You are so on top of it and seriously amazing. You have been so easy to work with for both of our reservations. Thank you for getting back to me so quickly. We look forward to planning for next summer. Through all of the Covid 19 cancellations, Dorli has been so helpful and responded so quickly. So blessed to have been working with her through all of this and in trying to reschedule our trip for next summer
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Date of stay: April 2020
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Mike M wrote a review Mar 2020
1 contribution1 helpful vote
Well this was our 5th time staying in this condo and already have our 2 weeks booked for 2021. When you find a condo with a great location, great view, great amenities etc. why look elsewhere! Last year Dorli put in a new fridge with ice and water in the door, nice addition. Also Love the mini split AC units in main living and and bedroom for separate control. Even though I travel with my own knifes noticed the new knives in the condo were a definite upgrade.
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Date of stay: February 2020
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Princesstamtam55 wrote a review Jan 2020
Winnipeg, Canada332 contributions234 helpful votes
I left a review on Vacasa but apparently the condo owner can pick and choose which reviews are published. We stayed in Condo 304 the first week of January. The location is great and the maintenance of the building is great. Condo 304 is a one bedroom with a washer and dryer. The bathroom tub could use some upgrading and simply removing the shower door tracking would help that. The condo floor is so filthy - it needs a wash and a previous review stated the same so any suggestions may be falling on deaf ears. Their was an umbrella and one working beach chair. The second beach chair is a low tripod style that should really be thrown away. The umbrella is broken and bent in multiple areas and my husband cut his hand closing it while on the beach. There’s pots and pans that really need to be replaced. There’s a large rolled up stained carpet in the closet which makes half the closet not usable. The bedroom windows do not close all the way so sound easily enters the room (roosters and people walking by). If this condo were to receive some TLC and upgrades it would be awesome. There is free wifi and cable and a small amount of laundry soap was provided.
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Date of stay: January 2020
4 Helpful votes
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Tommy wrote a review Jan 2020
3 contributions1 helpful vote
Great time at island surf 601A Really enjoyed the pool and barbecue area and sundeck very clean. convenient to all area restaurants and beach, park and attractions. 6th floor quiet! Would recommend as location can't be beat in Kihei.
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Date of stay: December 2019Trip type: Travelled as a couple
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ALSO KNOWN AS
island surf condominiums hotel kihei
LOCATION
United StatesHawaiiMauiKihei
NUMBER OF ROOMS
6
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Frequently Asked Questions about Island Surf Condominiums
Which popular attractions are close to Island Surf Condominiums?
Nearby attractions include Lava Fields (0.2 km), Cove Park (0.3 km), and Tutu's Pantry (0.2 km).
What are some of the property amenities at Island Surf Condominiums?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Island Surf Condominiums?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Island Surf Condominiums?
Yes, free parking is available to guests.
What are some restaurants close to Island Surf Condominiums?
Conveniently located restaurants include Cuatro Restaurant, Paia Fish Market Southside, and Kihei Caffe.
Are there opportunities to exercise at Island Surf Condominiums?
Yes, guests have access to a pool during their stay.