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Hyatt Regency Maui Resort and Spa

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#15 of 31 Hotels in Lahaina
Certificate of Excellence
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Hyatt Regency Maui Resort and Spa
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5,790 Reviews from our TripAdvisor Community

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Showing 5,516: English reviews
Henderson, Nevada
Reviewed 22 April 2015 via mobile

This hotel stay was my worst ever! The room was old, smelled horrible, was dirty and had shards of broken glass in the carpet. The pool and beach area are beautiful. The bathroom had a rickety sliding door, no vanity space and smelled so strong of smoke and grunge. I have stayed in thousands of hotels and this is by...

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Helpful?
2Thank Yvonne M
Hyatt M, Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Aloha and thank you for taking the time to review your stay with us. Mahalo for your kind words about our bartenders, welcome staff, and beautiful pool/beach areas. We apologize that the room accommodations were not up to our expectations, and from your description, were not up to our standards. If you could, please Direct Message us with the number...

Los Angeles, California
Reviewed 21 April 2015

Honestly, I am generally a Hyatt fan. I know what I'm getting when I book at a Hyatt, and this hotel was no different. Nice rooms, happy staff, well kept facilities. This hotel is no different. Why I am writing a review is because I absolutely loved the property! It's situated in Kaanapali beach, like many other hotels, but they...

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Helpful?
1Thank JeffHarris02
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at the Hyatt Regency Maui. It is always a pleasure to hear that you are a generally a Hyatt fan and you enjoy staying with us. Also, We are pleased to hear that you absolutely loved the property situated in Kaanapali beach. Your appreciation was...

Edmonton, Canada
Reviewed 21 April 2015

Pool and restaurants are great, hotel needs some updating though. For the price and the location I would expect the rooms to be a little more up to par. The absolute highlight is the pool, the kids had an amazing time and never got bored during our week long stay. Plenty of other kids to play with and the Oceanside...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Russell K
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the wonderful feedback! The pool and restaurants are so amazing and friendly. Thanks again for sharing your feedback. Best Regards, Thimothy C. – Guest Relations

County Dublin, Ireland
Reviewed 21 April 2015

We stayed in the Hyatt Maui as part of our honeymoon. We found it to be a large hotel. Very well run. Pool area is great. There's an assortment of animals in the hotel including penguins and parrots. There could be a queue for breakfast in the morning, maybe taking 5 or 10 mins at most. Breakfast buffet was varied...

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Helpful?
Thank David M
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay for your honeymoon at Hyatt Regency in Maui. It is always a pleasure to hear that you enjoyed your destination and your stay due to all the amenities offered during the stay including the pool, the Drums of the Pacific and the tour of stars,...

CA
Reviewed 20 April 2015

Ok, so unfortunately I have to give this a bad review which in the context of the price we paid to our experience. Let me get over the positives first: The ocean-front room was decent with a great view of the ocean and Lanai. The kids liked the water-slide and the assortment of birds. There is no beach to speak...

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Helpful?
9Thank GlbTrotterCa
Hyatt M, Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Aloha and thank you for your positive review on the great ocean views and Keiki Lagoon for the kids. We apologize that your stay with us was not up to your expectations and our standards. Although March and April are busy times at our resort, please be assured that we are addressing your concerns and strive to improve guest experience...

Cambridge
Reviewed 20 April 2015

The Hyatt Maui never disappoints. The staff is wonderful and always accommodating. Beautiful resort on the beach, great resort pool and so much to do. Japengo is a great restaurant. Amazing spa- ask for Brenda. Beachside cabanas worth renting! Our children love this resort!

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Helpful?
Thank Amy F
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

It is such a pleasure to read that you and your family had an amazing experience at our resort. I am delighted you found the staff to be wonderful and accommodating. We have a great staff that wants to ensure our guests have a memorable experience. Your kind words are truly appreciated. I hope we can welcome you and your...

Reviewed 19 April 2015 via mobile

Couldn't have asked for a better place to stay for our 25th Wedding Anniversary! Everything was perfect! Rooms were very clean. Front desk and Concierge were very pleasant & helpful. Even though there was construction- you really didn't notice. A special thanks to Neil Miller Travel Agency in Atlanta

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Helpful?
Thank Gbreckon
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for choosing to spend your 25th wedding anniversary at our resort. I am truly honored we were able to help you celebrate such a milestone! It is exciting to hear that you found your room to be well appointed and the staff to be very pleasant and helpful. Your recommendation is our biggest compliment. I hope we can...

Vancouver, Canada
Reviewed 19 April 2015

After reading some very mixed reviews on this hotel I was wondering what to expect, after a ten night stay I have been very happy. We had a full ocean view room. The room itself is of a good size, with a fabulous view over the ocean and sunset. There isn't much of a beach outside of the hotel but...

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Helpful?
Thank Hexthorpe
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for such a glowing review. It sounds like you found your Oceanfront room to be fabulous as well as the dining options. I appreciate you choosing to stay at our resort on your recent visit to Maui. Your recommendation is our greatest compliment. We look forward to having you back to Hyatt Regency Maui Resort and Spa in...

Boston, Massachusetts
Reviewed 19 April 2015

We loved our stay at this hotel. We stayed in a suite, and it was HUGE! It was like an apartment! There was a great view of the beach and resort from the room, the only "downside" being on top of the luau - if that's a downside! The resort itself was enormous, with beautiful landscaping, pools, attractions and a...

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Helpful?
Thank Jessica T
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the wonderful feedback! We receive that compliment a lot with our suite, I am thrilled you enjoyed it along with the view of the beach. Best Regards, Thimothy C. – Guest Relations

Sydney, Australia
Reviewed 19 April 2015

Excellent location right on the beach giving you the choice of sea or pool. Brilliant pool for children, 2 water slides, shallow area for toddlers and waterfalls to duck under. Good selection of food and drinks, and the choice of moving to the cafe or bar or having poolside lunch or snack service. Lovely walk along the coast to whalers...

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Helpful?
Thank Helen B
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the wonderful feedback! I am pleased you enjoyed our location along with the pool. The slides are amazing, I’m sure the kids had a blast. Come see us again soon. Best Regards, Thimothy C. – Guest Relations

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 

Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Region: United States > Hawaii > Maui > Lahaina
Price Range: $501 - $982 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Reservation Options:
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina
Hotel Style:
#2 Business Hotel in Lahaina
#5 Luxury Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Maui Resort and Spa staff and other travellers.
192 questions
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Questions? Get answers from Hyatt Regency Maui Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you would have to stay in their time-share bldg”
  • no fitted sheets, & this is the mattress cover
  • this is the bathroom door
  • this is the 1 queen, 1 full bed room - this is the decor
 of 5 bubbles teresacN4972ZP, 14 Feb 2017 | Read review
“Stay away from the Luau area”
 of 5 bubbles Krisz009, 11 Feb 2017 | Read review
“Our room on the south side of the hotel was quiet and had a great view.”
  • View from our supposedly inferior room...we loved it!
 of 5 bubbles robertmC4217QQ, 7 Feb 2017 | Read review
“High floor. Partial Ocean view is: if you go out on your deck you can see the ocean. For ocean view you need to request Ocean front.”
 of 5 bubbles 73jeffreya, 4 Feb 2017 | Read review
“Any room is fine and offers a great view”
  • Our hotel room
  • The view from our hotel room
  • Birthday treats
 of 5 bubbles ChrisAdvisor1981, 29 Jan 2017 | Read review
5 of 5