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The Westin Maui Resort & Spa

5,320 reviews
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Traveller (3310)
Room & Suite (1022)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“beach tower”(294 reviews)
“whalers village”(613 reviews)
“adult pool”(268 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from The Westin Maui Resort & Spa
Special Offer: 5th Night Free
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,320)Write a Review
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748
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2,163
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2,301 - 2,305 of 5,097 reviews
Reviewed 16 April 2014 via mobile

Returned to Maui Westin is located at heart of kanalapalii Beach near the rock.older hotel but has a great pool. Good for kids.rooms and bathroom are small.they rated themselves as category 6 more likely 5. Get room on higher floor facing the pool.nearby beach restaurants...More

Thank Afonso F
Reviewed 15 April 2014

Horrible check in experience. Over a two hour wait, and when we finally go into our "upgraded" room, which only means bigger, not better, we found a stained and torn couch, buckled carpet, broken coffee pot, no robes, no water (that was supposed to be...More

2  Thank Susan D
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & SpaResponded 5 May 2014

Aloha Susan D., Thank you for your review. We are saddened to hear that we did not meet your expectations. Please accept our sincere apologies for the number of issues that resulted in your negative review. We truly appreciate your feedback that will allow us...More

Reviewed 14 April 2014

what a disappointment. First impressions count and in this case it started bad and went downhill. We were made to queue to check in which took hours. The checkin reception was and is kaos and the front desk was understaffed (although there were several managers...More

1  Thank Cla2m
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & SpaResponded 5 May 2014

Dear Cla2m, Thank you very much for taking the time to share your experience. We are disappointed to read that we did not provide you with a perfect stay. Please accept our apologies for the string of events that resulted in your negative review. Your...More

Reviewed 14 April 2014

We found the Westin at Kaanapali to be a lovely beach resort that offers several pools, including a serene adult pool. The beverages and snacks at the poolside bar are tasty but a bit pricey. The hotel also has beach cabanas for rent as well...More

Thank PashminaNana
Reviewed 13 April 2014

We have just finished 6 nights with all our family at westin moana at Waikiki. A beautiful hotel where the staff make you feel special and the location and views are unequalled. Full of excitement we set off for more great adventure in Maui. Great...More

4  Thank David D
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & SpaResponded 5 May 2014

Aloha David D., Thank you for your review. We sincerely apologize for providing you with a less than perfect stay. As we pride ourselves in creating Instinctive, Personal and Renewing experiences, it is evident that we missed the mark in your case. We would be...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$384 - US$840 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#19 Family Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$384 - US$840 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#19 Family Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3310)
Room & Suite (1022)
Pool & Beach (638)
Dining (134)
Amenities (56)
Family and Play Areas (13)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
David F
20 February 2018|
AnswerShow all 7 answers
Response from travelhound244 | Reviewed this property |
I don't think so. Definitely not at the adults only pool. I am pretty sure not at the other pools either.Though they did have a couple very small waterslides.
0
Votes
angiepec
15 February 2018|
Answer
Response from Mikemkj | Reviewed this property |
Complimentary drinks. Best seats in the place. An assigned waitress / waiter.
2
Votes
Nataliya C
12 February 2018|
AnswerShow all 10 answers
Response from WestinMauiAmbassador | Property representative |
While The Westin Maui Resort & Spa doesn't offer all-inclusive arrangements for leisure travelers, there are several room packages available that include daily breakfast for two, two rounds of golf and breakfast for two for... More
0
Votes
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12345650
Room Tips
"Oceanfront room"
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"Upgrade to the larger rooms."
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"The upgrade fort the ocean and pool view/balcony is worth every penny!"
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"Definitely go for an Ocean View Room, I think you will be disappointed if you don't."
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