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Paki Maui Resort

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478 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Reviewed 1 week ago via mobile

Friends and I booked a two bedroom condo for the week. The views of the ocean from our balcony were incredible. I went snorkeling in front of our condo and saw beautiful fish, sea urchins and some coral just a few feet away. The pool and hot tub are great and there were 2 gas BBQs and a charcoal BBQ....

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Helpful?
Thank Irene C
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and a hui hou (until we meet again). Mahalo for staying with us at our oceanfront property Paki Maui.

San Francisco, California
Reviewed 1 week ago

First, this property and other properties tack on fees that they don't mention elsewhere. We booked through Kayak and tapped the 'include all fees/taxes' option and when we arrived at this resort they still had fees to tack on. One of these was a cleaning fee. However, this isn't for cleaning your room while you're there (like a hotel would)...

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Thank Imamanatee
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and mahalo for staying with us. We are very sorry for the confusion of the check out cleaning fee that all guest pay. Please contact the company you booked your reservation with your concerns of their "hidden fees". Please forgive us for missing the bath mat when returning to your condo. We hope you may be able to return...

Reviewed 3 weeks ago via mobile

Too many ants in my room and want to charge me for a company to spray ants. After the spray still ants, but no other place to go I have to stay. The photo looks very nice but hot disappointed where we stay. The staff very nice, just the ants kept coming.

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Thank sithon i
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha, Thank you for sharing your concerns with us, the property is treated quarterly for our unwanted guest (ants). We do have ant bait at the front desk for emergencies for Castle Resorts guest. We are very sorry your unhappy experience.

Twinsburg, Ohio
Reviewed 4 weeks ago

Our planned trip to Maui to visit my grandmother turned scary when she took a nasty fall and hit her head. The fantastic staff at Castle Paki Maui were wonderful. Not only did they handle a last-minute shift in our original schedule without complaint, but they were wonderful when my grandmother took a turn for the worse and we had...

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Thank VarinaPatel
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

It was are pleasure to be able to help you during your grandmother's emergency. We hope she is doing better and wish you and your family the best. Mahalo nui loa for choosing to stay with us at Castle Resorts Paki Maui.

A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 5 weeks ago via mobile

We originally booked a room w/garden view- Outdated (pink carpet) & unbearably HOT. We upgraded to a ocean front room, which was updated & cooler due to ocean breezes. (There is NO A/C at all at Castle Paki Maui, which was unclear when we made reservations!) Staff was very helpful & friendly, brought each member of my family their own...

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Thank A TripAdvisor Member
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and mahalo for staying with us at Castle Resorts Paki Maui, we are so glad you enjoyed the oceanfront views and all the creatures of the sea. Many condos on Maui do not have AC, most guest do enjoy the nice ocean breezes and trade winds that flow through the condos.

Moses Lake, Washington
Reviewed 6 February 2017 via mobile

This is our second stay at Paki Maui, each in a different room. Last year we shared a two bedroom on the north side, this year we're in a one bedroom on the south. Both had ocean view, just different views. Same as last year we rented from another company other than Castle, the onsite management, so we had no...

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1Thank EZWash
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Mahalo for staying at Paki Maui. Castle Resorts & Hotels does have some beautiful remodeled oceanfront condos available for rental. You may view each individual condo on our website to see which condo you prefer staying in. We are so happy you decided to return to Paki Maui for your vacation in paradise.

Chicago, Illinois
Reviewed 25 January 2017

We rented a two bedroom/two bath condo with friends, which was cozy, but certainly sufficient. Our room was on the second level and had partial views of the water, however, we were closer to the road than the ocean. This meant noise started up early, so if you want to sleep in on vacation, you may want to seek a...

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Thank nectar50
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Please, come back and enjoy are beautiful studio, one and two bedroom oceanfront condos. Thank you for staying with us at Paki Maui.

Canada
Reviewed 22 January 2017

I loved this place! It is right on the water. We had a two-bedroom suite. Although it was not the most modern, and was traditional aloha rattan and floral, it was still perfect. Well equipped suite. We could see turtles swimming by daily. If you're a sun worshiper, you should know that the sun doesn't hit the balcony until later...

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Thank Travuler
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and Mahalo for staying with Castle Resorts Paki Maui. We are so happy you enjoyed your stay with us and hope you may return very SOON to paradise!! A Hui Hou (until we meet again) Aloha!!

Seoul, South Korea
Reviewed 19 January 2017 via mobile

We stayed in Paki Maui #226. The pros: The facility is easy to get to and close to great beaches. Plenty of free parking. Laundry rooms on each floor. Cons: aside from some specific complaints about our room, the facility in general is pretty noisy (weed whacking early AM, a relentless beeping noise from the front desk area, and noisy...

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Thank fojane
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

This site is managed by Castle Resorts & Hotels. I'm sorry condo 226 is managed by an outside company. Any concerns should be addressed with the management company you rented from. Thank you for staying at our oceanfront property, Paki Maui. We hope you may return to paradise again.

truckee
Reviewed 17 January 2017

We loved Paki Maui! Our studio apartment on the 4th floor had an amazing ocean view with nothing between us and ocean but a grassy area where you could lounge the day away. We fell asleep each night to sound of the ocean. The unit was well-appointed and very comfortable and the kitchen was well-equipped and easy to use. The...

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Thank vicster2k
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Mahalo for staying at Paki Maui, we are so glad you were able to experience our Honu (Green Sea Turtles) and our winter guest, the humpback whales also visiting Maui! We hope to see you back in paradise soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The best oceanfront value on the Kaanapali Coast. Spacious suites, breathtaking views and an ideal location between the exclusive Kaanapali and Kapalua resort areas. Located next to the beach with guest suites encircling the interior garden atrium's soothing waterfall, this resort is a perfect place to relax and make new friends. ... more   less 

Additional Information about Paki Maui Resort

Address: 3615 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-8996 (Formerly ResortQuest Paki Maui)
Region: United States > Hawaii > Maui > Lahaina
Price Range: $194 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Paki Maui Resort 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Aston Paki Maui Hotel Lahaina
Paki Maui Resort Lahaina
Resortquest Paki Maui
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Questions & Answers

Here's what travellers have asked, with answers from Paki Maui Resort staff and other travellers.
17 questions
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over a year ago
San Jose, California
10 months ago
Hildreth, Nebraska, United States
over a year ago

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Questions? Get answers from Paki Maui Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to Kaanapali beach hotel”
 of 5 bubbles Imamanatee, 10 Mar 2017 | Read review
“Be sure to get a waterview room”
 of 5 bubbles Travuler, 21 Jan 2017 | Read review
“Get a room on the water”
 of 5 bubbles vicster2k, 17 Jan 2017 | Read review
“Choose the water views, there stunning”
 of 5 bubbles jessenorsworthy, 13 Jan 2017 | Read review
“Choose the beach front room: nice view of sunset and close to the beach”
  • Complete kitchen facility
 of 5 bubbles InSungOLee, 16 Oct 2016 | Read review
5 of 5