Ashton Kaanapali Shores must be doing something right we have stayed there 3 different times just us and with family, it's location is perfect, short walking distance to stores and restaurants or a quick drive to shopping centers it's also quiet from traffic noise so you can relax.
We had a great time at this hotel. Check in was easy and when we told them we were celebrating my step daughter's graduation, they brought out chocolate treats for her - it really made her day. They upgraded our room for free. Everything was clean and nice. The pools are great, and the hot tub was never too crowded. Meals on site were really good and priced fairly for the area. We got massages on site and it was one of the best I've ever had. All around great experience!
This is out fifth sixth visit to this resort and we love it. It is everything you hope for in a Hawiian beach resort. Great location, rooms, view, beach, swimming pools, landscaping, staff etc. Everything from booking to check out is easy and accurate. Again, love this place, will be back next year.
We are here from BC. The staff are so friendly, rooms are clean, very spacious! We overlook the garden and the first thing that I heard when we arrived were the birds in the trees outside. Sounded like we were in a tropical paradise! Go grab a few groceries then sit back and relax! Pools/ hot tubs are amazing! We will definitely be back
We have really come to love it here and so do our kids. The pools are great the location is easy and you are right on a beautiful beach that’s not not busy. We love it here and will continue coming back and recommend it to anyone traveling to Maui with kids.
We had a very pleasant stay at KS. Front desk was extremely present and helpful upon arrival, bell boy Josh was such a great help. Our room had a beautiful ocean view and even had rainbows over the water literally every day! The room itself could use a little updating, but it was all still in good condition. We were able to cook a lot of meals, all of the appliances worked well, kitchen and bath had everything we need and honestly didn't need to talk with staff much at all. The bar and restaurant was nice to have on site and location is just perfect for long walks along the beach, heading to the store, or fish market. I would definitely recommend KS.
No comforters on bed. Hidden $500 resort fee on top of $5000 charge for stay. Fridge broken, dryer broken, channel remotes broken. Excursion bookers rude, pushy and unapologetic. Rooms more like a cheap hotel.
Had a wonderful time here. The pool is beautiful, the beach is nice, and the restaurant has the nicest staff with super fast service. Shops across the way make it easy to get what you need as well as the shops on the property. We arrived late at night. At first, we were put in a room that had a bed with collapsed springs in it. We visited the front desk, and they accommodated us with a new room the very next day. They even moved our belongings for us. The rooms are comfortable, big and well-equipped with basic needs and a workable kitchen. The rooms look just like the pictures. Would definitely stay here again.
The vent fan did not work in the bathroom, reported the issue to the front desk the second day of our 7 day stay but it did not get fixed. The lites in the bathroom were replaced as one was burned out and were replaced with daylite lites. The appliances are dated, the dishwasher was very noisy as was the clothes washer, the clothes dryer filter has been worn away, theres no mesh to catch any lint. We did have an ocean view but there was a palm tree obstructing the view. Room cleanliness needs improvement, needs to be swept and dusted and not only the trash taken out and towels replaced.
A very nice property that is well maintained with friendly staff. It is about 5 miles outside of Lahaina, which makes for a long walk to town or a short car drive. Amenities were generally well thought through, although WiFi internet outside of the living room was unusable. In the living room, it was completely adequate.