We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Outrigger Guam Resort

Show Prices
#1 of 20 Hotels in Tumon
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Outrigger Guam Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,299 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 189: English reviews
Guam, Mariana Islands
Reviewed 3 weeks ago

I stayed at the Outrigger Guam Resort weekend of 4 November. Room was great, beautiful view of the beach, location was fantastic. I enjoyed listening to Jesse and Ruby singing mellow island music and pop hits from the 70's and 80's at the Bamboo Bar and lounge in the lobby. Not to mentioned the Fantastic brunch at the Palm Cafe....

 Report
Helpful?
Thank bnap2016
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you very much for taking the time to post your recent experience at the Outrigger Guam Beach Resort. You brought up a couple of names, Jesse, & Ruby and Chef Gene, who are an exceptional asset to our resort. We really appreciate all of our hard working members here at the Outrigger Guam Beach Resort, they truly...

Taipei, Taiwan
Reviewed 25 October 2016

I went to Guam for a weekend with my friend, to have a nice girls-weekend. I booked the Outrigger online, due to the good reviews on Tripadvisor and was very happy with the choice. The room was huge and stylish, we had a nice balcony with seaview and the bed were confy. Service was also not bad. I had ordered...

 Report
Helpful?
Thank NinaKrohn
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on your recent stay at the Outrigger Guam Beach Resort. We are delighted you enjoyed your room with ocean view! Thank you for staying with us. We hope to welcome you back on your next visit to Guam soon and you had wonderful trip back to home. Again,...

Reviewed 27 September 2016 via mobile

Wifi connectivity is key to travel these days. The outrigger needs serious improvement. I've stayed here twice and both times the wifi had been broken, off, or so swamped I could not even download a kindle book. The rooms are nice and the pool is the nicest I've stayed at on Guam, but in today's travel wifi is king. And...

 Report
Helpful?
Thank Margaret S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai and thank you for sharing your feedback with us. Our sincerest apologies for the WiFi challenges you experienced during your stay. Providing the best service and quality of accommodations including WiFi service is very important to us. We are constantly working to improve our WiFi system throughout the resort and usually able to troubleshoot if any of guests...

San Jose, California
Reviewed 13 September 2016

Great service. I asked the front desk for a higher floor. He told me to come back tomorrow to check. I was moved to the 12thfloor with beach front view. Ate lunch in the restaurant it was very good. I liked the self service laundry. Fitness room was adequate. Seating around the pool was good. I always found a chair....

 Report
Helpful?
1Thank shopgirl08_junk
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for your kind review. Happy to know that we were able to upgrade you during your stay with us at the Outrigger Guam Beach Resort. We hope that you will have the opportunity to return to Guam and stay with us again in the near future! Thank you for staying with us and and hope journey...

Manila, Philippines
Reviewed 13 September 2016

We arrived very early (4am) and decided to kill time because we did not want to pay half the rate if we checked-in early. So we went to the nearby restaurants and shopping malls. We were already tired when 3pm (standard check-in time) came. I was told at the front desk that our room was not yet ready and that...

 Report
Helpful?
1Thank Moneymagnet889
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for choosing to stay at the Outrigger Guam Beach Resort on your recent stay and for taking the time to review us. Your feedback is greatly appreciated as it will assist in our continuous improvement for the future. Hope we have the opportunity to welcome you and your family back again near future and you had...

Hong Kong, China
Reviewed 8 September 2016

We made this hotel reservations since June, we requested an early check-in, King size bed room and hotel airport transfer ($10/person/trip). Transfer to hotel was fine. After about 10 minutes journey, we arrived hotel at around 0600 and processed our check-in. Room number was assigned but no room key was given. We asked if our request for early check-in was...

 Report
Helpful?
Thank Alan C
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for staying with us at the Outrigger Guam Beach Resort and we truly appreciate your comments and feedback on Tripadvisor. First, we sincerely apologized for inconveniences may have caused you during your stay with us. Providing the best service is very important to us. The pointed out issues are well noted and let me assure your...

Reviewed 19 August 2016

I was able to get this hotel after staying at a nightmare hotel in Barrigada. Outrigger staff was amazing and the room was magnificent. My only complaint was that you have to call for housekeeping service. It was automatic for some reason. The location is in the heartbeat of the downtown area and only seconds from the beach. The pool...

 Report
Helpful?
1Thank Vincent C
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the great review on the Outrigger Guam Beach Resort. We are delighted that you enjoyed our location, staff, pool and room. We will work harder to deliver a better housekeeping service. Thank you for staying with us. We hope to welcome you and your family back near future. Again, Si Yu'os Ma'ase - Thank you.

Reviewed 11 August 2016 via mobile

Do not expect resonable service in guam outrigger. Serious drilling and hammering sound occured over midnight. I experiance real hell in outrigger. Is outrigger hotel or refugee camp? Yesterday, I went to sleep early because I had to check out early in the morning. After a while, I heared drilling and hammering sound and my family woke up. At that...

 Report
Helpful?
1Thank 양우 김
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai, Thank you for sharing the experiences of your recent stay at the Outrigger Guam Beach Resort. We sincerely apologize for the challenge you and your family had experienced during the stay with us. Our emphasis is always on our guests' experience and satisfaction. Let us assure you that the issues you have indicated are share with concerned team....

Reviewed 21 July 2016 via mobile

The hotel over all is nice but things kept going missing from our room. Another issue is the housekeeping kept putting up a DND on door so they didn't have to clean. One time they even put up a sign saying there was a DND sign so they didn't clean even when there wasn't a sign.

 Report
Helpful?
Thank Jackie H
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We sincerely apologize for some of concerns you expressed in your review. Providing the best service and quality of accommodations is very important to us. The pointed out issues are well noted and let me assure your comments are shared with our team to...

Manila, Philippines
Reviewed 17 July 2016 via mobile

Made the right decision to book at Outrigger as the location was perfect, service was great, stay was comfortable. Was upgraded to a deluxe room at no cost, which was icing to our perfect stay. Arrived very early in the morning and the hotel allowed us for an early check in at 5am at little cost. Would suggest to inform...

 Report
Helpful?
1Thank J O
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai and thank you for your comments. We are happy to know that you had a pleasant stay with us. As for early arrival check in, not always accommodate early check with an additional charge as often times our occupancy is very high and we do not have rooms ready early in the morning or day because of our...

949 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (845)
Viewed
Dining (17)
Viewed
Bathroom (33)
Viewed
Room/Suite (69)
Viewed
Pool/Beach Area (59)
Viewed
Hotel & Grounds (83)
Viewed
View from Room (69)
Viewed
Family/Play Areas (2)
Viewed
Other (513)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (104)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (48)
Viewed
Dining (38)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tumon hotels
0.3 km away
Hyatt Regency Guam
Hyatt Regency Guam
#4 of 20 in Tumon
932 reviews
0.2 km away
Guam Reef & Olive Spa Resort
0.3 km away
The Westin Resort Guam
Show Prices
Show Prices
Show Prices
0.1 km away
Dusit Thani Guam Resort
2.4 km away
Hilton Guam Resort & Spa
0.8 km away
Hotel Nikko Guam
Hotel Nikko Guam
#6 of 20 in Tumon
1,088 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913-4208, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $317 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Agoda, Travelocity, Odigeo and Jetsetter so you can book your Outrigger Guam Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific
Hotel Style:
#1 Luxury Hotel in Tumon
#1 On the Beach Hotel in Tumon
#1 Top resorts Hotel in Tumon
#4 Family Hotel in Tumon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Outrigger Guam Resort staff and other travellers.
30 questions
Ask a question
臺北
Peoria, Arizona
Manila, Philippines
3 months ago

See all questions (30)

Questions? Get answers from Outrigger Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors, away from the elevators, as drunk guests are pretty loud at night going to their rooms.”
 of 5 bubbles NinaKrohn, 24 Oct 2016 | Read review
“Go for higher floor”
 of 5 bubbles shopgirl08_junk, 13 Sep 2016 | Read review
“Don't stay here!! You will get sick!!!!!”
 of 5 bubbles 1yankees, 10 Jul 2016 | Read review
“Pay a little more for the Ocean Front View and Voyager Club; well worth it”
 of 5 bubbles 890jimb, 30 May 2016 | Read review
“You must stay in the Voyagers Club Studio Ocean View and Have the VIP lounge”
 of 5 bubbles boyboyk, 29 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay