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Outrigger Guam Resort

Booking.comUS$249*
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#1 of 20 Hotels in Tumon
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Outrigger Guam Resort
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1,419 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 1 week ago NEWvia mobile

Excellent hotel in a perfect location. Right down in the middle of Tumon where all the action is. Physically part of a shopping mall to include the Hard Rock Cafe. Coming here for years. Great management and staff.

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Helpful?
Thank bob g
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the great review on the Outrigger Guam Beach Resort and delighted you enjoyed our convenient location and team! Thank you for your repeat business. We love to welcome you back on your next visit to Guam soon and hope you had wonderful trip back to home. Again, Si Yu'os Ma'ase - Thank you.

san francisco
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017 via mobile

This is one of the nicest hotels to stay in while visiting Guam. The pools are fun with waterfalls and a nice water slide that our children loved. The beach is not crowded in this area and amenities are fantastic. It's in the busy area of Tumon so there are plenty of shops and restaurants you can walk to. We...

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Thank D D
About Hotel's Favourite Review
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the excellent rating and comment in regards to our resort. Being located in the heart of Tumon, our guests find it easy to explore the area on foot. Many of our guests commend our spacious pool, beautiful beach, quality amenities and a useful welcome gift. As for the parking situation, please check with our staff...

Reviewed 2 weeks ago via mobile

My husband & I stayed at the Outrigger Guam Beach Resort for our honeymoon becuz we were told by our friends and family that their experience was amazing. So we gave it a try and it was nothing what our friends said it'll be. Our first night there our air conditioning wasn't working right, our toilet was clogged up and...

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Helpful?
Thank ARIZQUI
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for staying with us at the Outrigger Guam Beach Resort for yours special occasion. First, our sincerest apologies for challenges you and your husband have encountered with AC and other issues. Providing the best service and quality of accommodations is very important to us. The pointed out issues are well noted and let me assure your...

Reviewed 2 weeks ago

Sitting in the heart of Tumon's tourist center, this hotel pretty much milked whatever it can to charge more than what it can offer. So i stayed here for 4 nights because of work.. yes i was sent here (GUAM) by my company. Apparently there's no other hotels available said our travel agent so why not book the pricey hotel.(this...

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Helpful?
Thank Danielle John N
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thanks for sharing about your recent experience at the Outrigger Guam Beach Resort. We appreciate your comments on both positive and shortcoming. This gives us an opportunity to assess where we are doing well and areas where we need to improve. We hope to welcome you back on your next trip to Guam and you had a pleasant...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

We recently spent 5 nights at Outrigger Guam. Even though the hotel was very busy with predominantly Japanese and Korean tourists, we never felt cramped or stressed, with the hotel staff always ready to help with a smile. A good first impression, quick, well explained check in and decent clean room, although one small issue being the walls not insulated...

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Helpful?
Thank A TripAdvisor Member
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the outstanding review on the Outrigger Guam Beach Resort and delighted you enjoyed our friendly staff, breakfast at Palm Cafe and pool & beach! We appreciate you taking the time in letting us know how your recent stay was with us. Your comments which inspires us to become better at what we do every day....

Hong Kong, China
Reviewed 3 weeks ago

Stayed here on a pitstop in Guam. Hotel is in a mall complex, which is handy if you want to do some shopping I guess. But also meant it took me a little longer to work out where to go to check in (probably the jet lag didn't help with that). The rooms themselves - mine was actually quite spacious,...

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Helpful?
Thank Jonny S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai, Thank you for sharing the experiences of your stay at the Outrigger Guam Beach Resort. We are delighted to know that you are satisfied with the room, service, staff and location. Thank you for staying with us. We look forward to welcome you back soon and hope you can stay longer next time. Again, Si Yu'os Ma'ase -...

North Vancouver, Canada
Reviewed 11 April 2017

I'm sure there are a few good hotels in Guam but Outrigger is my fave. I've been here about 7 times now & really wouldn't want to stay any place else. I love the location; in the middle of everything. Spacious rooms over looking the beautiful ocean & sunsets. The beach is clean, white sand, lots of beach activities available....

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1Thank Janet G
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to post your excellent review. We appreciate your kind words on our location, food and friendly hosts. We work harder to gain 5 star rating on your next stay. We appreciate your repeat stays. We hope to welcome you back soon and you had a wonderful trip back home. Again, Si Yu'os...

Reviewed 5 April 2017 via mobile

This hotel is the best choice for the location, if you want downtown tour and shopping. But I could hear TV sound, talking, and even snoring from the next room. 영어로 썼더니 글자 카운트가 안됩니다 그래서 등록이 안되네요 트립어드바이저 분들 봐주세요 영어로 썼더니 글자 카운트가 안됩니다 그래서 등록이 안되네요 트립어드바이저 분들 봐주세요

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Helpful?
1Thank 경훈노
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai, Thank you for sharing the experiences of your last visit at the Outrigger Guam Beach Resort. We truly appreciate your comments and feedback on both positive and negative. We hope to welcome you back on your next visit to Guam. Again, Si Yu'os Ma'ase - Thank you.

Brooklyn, New York
Reviewed 5 April 2017 via mobile

You are in the middle of tumon. By DFS Galleria for shopping! Rooms/bathrooms are clean and comfortable. Staff is very courteous although at times it seemed they were more attentive to cater to the Japanese tourists instead. Reservations for brunch are a must!

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Helpful?
Thank Pedro G
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the excellent rating on our resort, the Outrigger Guam Beach Resort. We hope to welcome you back soon and you had a wonderful trip back home. Again, Si Yu'os Ma'ase - Thank you.

Reviewed 1 April 2017 via mobile

The gentleman at the front desk, Donovan, was courteous, respectful, and professional . The room I received was great. Turns out, however, it was level with one of the rooftops (not the greatest view). I knew the staff could just say yes or no, but when I went back to the front desk and spoke with Robinson, he did what...

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Helpful?
Thank Zeal S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for staying with us at the Outrigger Guam Beach Resort. It is wonderful to hear that you enjoyed your recent stay here with us and the services that Donovan and Robinson provided. We truly appreciate taking the time to post your excellent comments and feedback on TripAdvisor. We hope to welcome you back soon and your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Outrigger Guam Beach Resort is the preeminent deluxe beachfront resort hotel in the Tumon Bay resort district – an exciting, upscale retail and entertainment mecca that also features one of the best stretches of beach on the island. ... more   less 

Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913-4208, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $308 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific
Hotel Style:
#1 Top resorts Hotel in Tumon
#1 On the Beach Hotel in Tumon
#1 Luxury Hotel in Tumon
#4 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Guam Resort staff and other travellers.
36 questions
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Questions? Get answers from Outrigger Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room high up facing the ocean.”
  • Clean & spacious room. Nicely decorated.
  • View to my right from my room.
  • Incredible sunset from my room
  • View to the beach from my room. Can hear the ocean at night.
  • Stunning view from my room at the Outrigger Guam
janetg125, 11 Apr 2017 | Read review
“Request rooms above the 7th floor for better views”
ShawnC-NJ, 5 Mar 2017 | Read review
“See the pictures and be prepared”
IAPA-TRAVELER, 23 Jan 2017 | Read review
“Ocean front rooms are recommended, but all rooms appear to offer some kind of ocean view.”
elizabethmM2083US, 21 Jan 2017 | Read review
“Get the ocean view rooms! They're the best”
kiaraisabellem2016, 8 Jan 2017 | Read review
5 of 5
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US$249* /night
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Prices are for 1 room, 2 adults
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