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Outrigger Guam Beach Resort

1,548 reviews
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Traveller (1143)
Room & Suite (363)
Pool & Beach (160)
Overview
  • Excellent32%
  • Very good48%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“palm cafe”(11 reviews)
“ocean view”(25 reviews)
“tumon bay”(34 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Outrigger Guam Beach Resort
Special Offer: Best Rates Guarantee
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,548)Write a Review
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21 - 25 of 242 reviews
Reviewed 8 July 2017 via mobile

We recently had 5 families stay at the hotel for a military reunion. The staff was terrific. Always greeted us with a smile and hafa adai. All were happy to answer questions about the hotel and island. Pool staff played basketball with the teens. John...More

Thank Kevin T
Response from Ken N, Manager at Outrigger Guam Beach ResortResponded 10 July 2017

Hafa Adai! Thank you for taking the time to rate your recent experience at the Outrigger Guam Beach Resort. We are so glad to hear that you enjoyed your stay with us from the staff to the Voyager club. We hope you also got to...More

Reviewed 5 July 2017 via mobile

Booked into a ocean view studio, but turns out the view was miniscule and we were directly in front of the drains, pipes and vents of the mall nearby (see photo attached). The air was so bad when we stepped out to the balcony. So...More

Thank srhfng
Response from Ken N, Manager at Outrigger Guam Beach ResortResponded 10 July 2017

Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We appreciate your feedback. Your points are well take, and we try our best to utilize these comments to better our offerings, and to create better experiences for our...More

Reviewed 20 June 2017

We are frequent visitors to Guam and Outrigger never ceases to provide a very comfortable "home away from home"! Location is perfect, fitness center and guest self service laundry has been updated since our last stay. The staff always bends over backwards to make our...More

Thank jim b
Response from Ken N, Manager at Outrigger Guam Beach ResortResponded 25 June 2017

Hafa Adai! It's wonderful to receive the awesome review of your recent stay with us at the Outrigger Guam Beach Resort. Thank you for the special mention of your housekeeper Tess and Voyager hosts along with other managements as it is our guest's satisfaction which...More

Reviewed 13 June 2017 via mobile

The weather here is hot but the air conditioners here are very weak even after repair! We requested to change room but the staff there said the rooms were fully booked so we can't change any and if need to change room, we have to...More

Thank Benalyn O
Response from Ken N, Manager at Outrigger Guam Beach ResortResponded 16 June 2017

Hafa Adai, I sincerely apologize for the inconveniences mentioned. Thank you for your feedback as we are always open to our guest's comments so that we can incorporate them into our continuous strive for guest excellence in the future. Thank you for staying with us...More

Reviewed 6 June 2017 via mobile

The hotel is a little tired but the location is great and the added hospitality is a big plus. We had an ocean front room which was spacious and clean although needing a little updating. I gave the hotel four stars which is based on...More

Thank Kenmar5
Response from Ken N, Manager at Outrigger Guam Beach ResortResponded 10 June 2017

Hafa Adai! Thank you for sharing experiences of your stay at the Outrigger Guam Beach Resort. We value your comments, both positive and negative. It gives us an opportunity to review where we are doing well and areas where we need improvements. I have shared...More

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13456749
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$222 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Tumon
#1 Luxury Hotel in Tumon
#1 Top resorts Hotel in Tumon
#3 Family Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$222 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Tumon
#1 Luxury Hotel in Tumon
#1 Top resorts Hotel in Tumon
#3 Family Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1143)
Room & Suite (363)
Pool & Beach (160)
Dining (120)
Hotel & Grounds (985)
Bathroom (43)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Lam S
14 January 2018|
AnswerShow all 2 answers
Response from Brianatwood | Reviewed this property |
Breakfast wasn't included when I stayed at the Outrigger. I'd contact the hotel.
0
Votes
Siu Bing L
29 September 2017|
AnswerShow all 8 answers
Response from Ken N | Property representative |
Hafa Adai! Thank you for your inquiry. Airport transfer is available $10.00 per way per adult. We just need your flight information and date of arrival to set it up if you decided to take a hotel transfer service. Looks like... More
0
Votes
docped
28 June 2017|
AnswerShow all 2 answers
Response from Ken N | Property representative |
Hafa Adai! Thank you for your inquiry. A room can accommodate up to 4 guests in the room. Our rooms are equipped with 2 queen size beds or one king size bed. Additional of $40.00+11% tax will be applied when you request... More
0
Votes
Room Tips
"get front ocean view room if possible"
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"opt for Ocean Front rooms and take the Voyager Room option"
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"corner room facing west where you have beach and city view."
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"Book a room high up facing the ocean."
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