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Hilton Guam Resort & Spa

2,267 reviews
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Traveller (1666)
Room & Suite (350)
Pool & Beach (220)
Overview
  • Excellent25%
  • Very good44%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“premier tower”(47 reviews)
“tasi club”(51 reviews)
“tree bar”(48 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Hilton Guam Resort & Spa
Special Offer: Resorts Sale: 30% OFF*
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,267)Write a Review
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1 - 5 of 923 reviews
Reviewed yesterday

Room conditions and hotel facilities were quite old though it had been renovated a few years ago. Quaint and wet smell unvanished during staying. Hotel staffs are not aligned communications. Tasi lounge appetizer service was good enough before the dinner, but breakfast was just so...More

Review collected in partnership with Hilton Hotels & Resorts
Thank kionia431
Hotel's Favourite
Reviewed 16 November 2017

After working so hard and always being so busy it is nice to get away. When going on holiday I don't want to have to worry about where to eat, meals, feeding my family, or activities to keep everyone happy. So we enjoy going to...More

2  Thank Shel N
Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 24 November 2017

Dear Shel N, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you've made on Trip Advisor. Our team is delighted that you enjoyed your stay. For your next visit, we recommend that you try the Tropical Beach...More

Reviewed 1 week ago

This was my 9th leg of an 11 country world trip, and where possible, I book Hilton properties as my choice of accommodation. It was also my first time in Guam, so I was keen to see a new country for the first time, and...More

Thank DadNDave
Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 6 days ago

Dear DadNDave, Thank you for staying at the Hilton Guam Resort & Spa. We really appreciate you taking the time to write your experience regarding your stay. We sincerely apologize for the inconvenience you've encountered while checking in, that gave a bad experience during your...More

Reviewed 2 weeks ago via mobile

Book a Hilton, get a Hilton....a large institutionalized experience. Queues for breakfast and all meals for that matter. Competition for loungers by the pool. Competition for space by the narrow beachfront. They forgot to send the shuttle I pre-booked And didn’t apologize for the error....More

Thank Phillyjanie
Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 1 week ago

Dear Phillyjanie, Thank you for staying at the Hilton Guam Resort & Spa. Our sincerest apologies regarding the incident that occurred during your stay. Your comments will be forwarded to the departments concerned in order to better guest satisfaction. We wish to welcome you back...More

Reviewed 2 weeks ago

Took in a family weekend over New Year's celebration. Hotel was booked and room selection limited; however, Hilton always come through with a pleasant get away. Staff extremely helpful and courteous, facilities outstanding and frequent visitor status really beneficial.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Alberto T
Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 2 weeks ago

Dear Alberto T, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you made the Hilton a part of the New Year for you and your family. Our team wishes to welcome you back to the hotel soon. Thank...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$136 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Tumon
#6 Family Hotel in Tumon
#7 Luxury Hotel in Tumon
#8 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Tumon
#6 Family Hotel in Tumon
#7 Luxury Hotel in Tumon
#8 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1666)
Room & Suite (350)
Pool & Beach (220)
Dining (67)
Hotel & Grounds (1063)
Bathroom (69)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
LarGra2017
14 November 2017|
AnswerShow all 4 answers
Response from Marica C | Reviewed this property |
Not sure about government discount from other countries, but you can check at Room Reservations if they have any special rates or discount.
0
Votes
MommyLBC
13 August 2017|
Answer
Response from Dubhe S | Reviewed this property |
There are so many kid friendly activities. Pls. google Guam Visitors Bureau, their website have schedules and recommendations. There are museums,Fish eye and underworld.Snorkeling and much more.
1
Vote
Venus L
13 June 2017|
Answer
Response from Poiboyz | Reviewed this property |
Yes
1
Vote
Room Tips
"Main Ocean King Room Has Great Views"
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"Rooms in another Hotel might have a cleaner bathroom"
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"Ask to stay in the new wing down by the pool/water."
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"Take a look at the executive rooms as they are a great offer."
Read review
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