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Hilton Guam Resort & Spa

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Hilton Guam Resort & Spa
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1,947 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Suffolk, Virginia
Reviewed 16 January 2012

we had moved here from the Marriott because it was so bad that it was actually making us sick. As soon as we entered the Hilton our trip got about a 100 times better. The staff was friendly, we had free breakfast and internet and the rooms were clean and comfortable. The outside restaurant/bar had nightly live entertainment which was...

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1Thank VMICoastie
Heidelberg, Germany
Reviewed 28 December 2011

I love this hotel! This was our second stay in a 4 month period. We stayed at the Hilton in August and had such an amazing time that we decided to come back for Christmas. When we got there it felt like coming home. We live in Japan and it really didn't feel like Christmas until we flew to Guam...

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3Thank Suzannez
Singapore, Singapore
Reviewed 18 December 2011

The Hilton is a little old, but recently renovated. I found my stay there very relaxing and the rooms of the hotel were a good quality considering the price. The rooms have all the basics and are clean and in good working order. The bath room was a little old, with the shower in the bath etc. Staff were very...

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1Thank 2009MWP
Sydney, Australia
Reviewed 30 November 2011

We recently spent 11 nights at the hotel. The rooms and service were excellent in the Tasi Club area where we stayed. There are free drinks at 5pm until 7pm with nibbles and finger food. Breakfast is also included in the rate. I would recommend a stay here. The hotel is a little further away than most but is on...

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4Thank AussieShireguy
London, United Kingdom
Reviewed 15 November 2011

We arrived at 4am in Guam and were leaving again at 6pm, so really needed somewhere for us the kids to relax between two long flights so we booked the Hilton. It was perfect for our jet-lagged needs, with coffee shop, restaurant, shop, swimming pool complex, kiddy room all within the hotel grounds. Everyone was very friendly, particularly to our...

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1Thank JetRTW
Singapore, Singapore
Reviewed 14 November 2011

We stayed at the Hilton Guam in September 2011. We have stayed at multiple Hilton's and even had our wedding reception at a Hilton. We were extremely disappointed in the service. When we first arrived (730 am) there was no one available to assist with our bags getting out of the Taxi and checked in. (We were moving back to...

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Thank L0vet0travel1stclass
Washington DC, District of Columbia
Reviewed 23 October 2011

The Hilton Guam is one of the best hotels to stay at in Tumon Bay. The rooms are nice the food is great and it has one of the nicest bars downtown. I stayed there for nearly 30 days and had a great experience. My only complant is that it's not in close proximity to the other hotels and shopping....

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1Thank namil
HiltonGuam, Public Relations Manager at Hilton Guam Resort & Spa, responded to this review

Dear Namil, Thank you for choosing to stay with the Hilton. We are glad that you enjoyed your long stay with us. During your next visit, we have in the front of the hotel, shopping buses and trolleys that will take to you the different shopping locations. We look forward to welcoming you back. Thank you, Hilton Guam Team

Tel Aviv, Israel
Reviewed 23 October 2011

i have been to more than 40 Hiltons around the world. Hilton Guam is the worst i have been to. very old hotel, facilities are old, service is slow, internet is very slow, prices in hotel are overcharged look for other hotels in Guam

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1Thank lapidot
HiltonGuam, Public Relations Manager at Hilton Guam Resort & Spa, responded to this review

Dear Lapidot, I apologize for your experience during your stay with us. We are constantly upgrading our hotel and guestrooms to better suit the needs of our guests. We do hope you will give us another chance during your next visit to the island and we look forwarding to providing you with our island hospitality. Thank you, Hilton Guam Team

Oregon, United States
Reviewed 22 October 2011

This hotel was very delightful. The grounds are beautiful. The staff is welcoming. It would be five stars, but the beds were a bit hard for me. They provided extra blankets as cushions and I was just happy.

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1Thank YogaFoodFan
HiltonGuam, Public Relations Manager at Hilton Guam Resort & Spa, responded to this review

Dear Yoga Food Fan, Thank you for your comment on Trip Advisor, and are happy that you enjoyed your stay with us. Our team members enjoy expressing our island hospitality and great service to our guests. We look forward to welcoming you back to the hotel. Thank you, Hilton Guam Team

Washington DC, District of Columbia
Reviewed 10 October 2011

I stayed here for four nights and it was great.The rooms were spacious and had two doubles in them,which were very comfy.The air conditioning worked well. There was plenty of coffee provided with the coffee maker.The bathroom had good quality toiletries provided and there were plenty of towels.The staff were very friendly. The buffet breakfast was amazing and there was...

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Thank mikeint1
HiltonGuam, Public Relations Manager at Hilton Guam Resort & Spa, responded to this review

Dear Mikeint1, Thank you for your comment on Trip Advisor. It is great to see that you enjoyed the variety and selection of breakfast offerings during your stay. Our buffet restaurant, the Islander Terrace, is also known for its great theme night selections, which range from Steak and Lobster Night to Seafood Night. We look forward to welcoming you back...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the beach overlooking scenic Tumon Bay, the Hilton Guam Resort and Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana. Take in stunning views of Tumon Bay and Two Lovers Point from one of Guam's only infinity pools. The Resopa Water Park features a whirlpool spa, waterslide, children's pool, watersports pool and an infinity pool. Try out watersports and snorkeling at the private beach club or enjoy a lesson from a pro on one of five floodlit tennis courts. Stay fit at The Wellness Center with a full range of quality cardiovascular and strength equipment and a timetable of exercise classes or be pampered with a treatment at Spa Ayualam. Be tempted by one of the resort's five restaurants serving up award winning seafood, Hawaiian fusion cuisine and international meals. Savor a taste of the ocean at Fisherman's Cove. Simply choose from the tempting seafood offering and the chef will cook it perfectly. The unique and fun dining experience has won the Guam Visitors' Bureau award for 'Most Outstanding Local Tourism Facility.' Sample the cuisines of the world at the international buffet theme nights at Islander Terrace or taste the tropics at Tree Bar with an exotic cocktail to enjoy while overlooking Tumon Bay. With two wedding chapels, eight meeting rooms, computer workstations in the lobby, and internet the Hilton Guam Resort & Spa hotel is the perfect beachfront location for a beautiful wedding or an important business meeting. ... more   less 

Additional Information about Hilton Guam Resort & Spa

Address: 202 Hilton Road, Tumon, Guam 96913, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $258 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guam Resort & Spa 4*
Number of rooms: 646
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort & Spa South Pacific
Hotel Style:
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
#7 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guam Resort & Spa staff and other travellers.
31 questions
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Questions? Get answers from Hilton Guam Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a beachside view room, the views of the beaches in guam should not be missed.”
 of 5 bubbles williamg580, 9 Feb 2017 | Read review
“view of the sands and bay is well worthwhile”
 of 5 bubbles GRALISTAIR, 3 Feb 2017 | Read review
“Have no idee”
  • dilapidated cranes full of dirt
  • Shower
  • TV
  • Bad
  • Mold
  • The bed
  • More Mold on every thing the badroom
  • View on the sea or would i say the parking lot
 of 5 bubbles IAPA-TRAVELER, 23 Jan 2017 | Read review
“Try to get a room in the newer tower.”
 of 5 bubbles lenckowski, 22 Jan 2017 | Read review
“Higher the better, and bayside!”
 of 5 bubbles 746jeffreyr, 16 Jan 2017 | Read review
5 of 5