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The Westin Resort Guam

Booking.comUS$235*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$255*
US$235*
US$255*
US$235*
US$255*
US$235*
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The Westin Resort Guam
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1,155 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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HK
Reviewed 3 days ago NEWvia mobile

Currently staying in this hotel and is spending a total of 7 nights here. If you are SPG member you will have a very good experience at their counter, very friendly and helpful staff. Have tried out their Korean buffet and Japanese restaurant by far, both are good comparing to those that is available in Guam. The beach and pool...

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Helpful?
Thank Khiitn
Edwards, Colorado
Reviewed 6 days ago NEWvia mobile

Spent 3 nights at the hotel with my young adult daughter. Read reviews prior to booking and thought the hotel would be nice, was I wrong. The property is very old and run down, not what I expected from a Westin now Marriott product. There was mold in the shower and throughout the bath room. The ceiling in the closet...

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Helpful?
Thank Deb H
Management response:

Dear Deb H, Thank you for taking your precious time in providing us your thoughts and experience regarding your stay. We regret to hear that we did not meet your expectations particularly with the room condition and lack of information upon check-in. We also apologize for the inconvenience you experienced regarding the construction noise next to our hotel. It is...

Tamuning, Mariana Islands
Reviewed 1 week ago via mobile

Went there for the Korean special accompanied by off-island, Korean chef. The food was great and tasted satisfying. I love the pork belly wraps. Kimchi was pretty good too. I was expecting for bibimbap station but nothing. It would have completed the whole Korean cuisine menu!

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Helpful?
Thank BrownEyes_GoodTimes
Management response:

Dear BrownEyes_GoodTimes, Thank you for taking your time to leave your valued comments and suggestions. We are very delighted that you were able to enjoy our “Hansik” Korean Food promotion. Our culinary team together with our special guest chefs from Haevichi Hotels and Resort worked really hard to provide all our guests with delectable Traditional Korean cuisine. We will forward...

Minato, Japan
Reviewed 1 week ago

First off, this is the 3rd stay in guam since we moved to Japan 2.5 years ago from US (for work). This was part pleasure/vaca and part business trip. Went with my wife and 10 year old daughter. Last time, over a year ago, it was storming, we stayed at hilton. Previous year, hyatt. Now tried the westin (made sense...

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Helpful?
1Thank jeff m
Management response:

Dear jeff m, Thank you for your valued thoughts and comments during your recent stay with us. We are pleased to hear that you had a great stay with your family at our property. We continue to upkeep our maintenance and services to ensure our guests have a renewing stay with us. We are also delighted that you and your...

Taguig City, Philippines
Reviewed 1 week ago

Not the grandest Westin I've been to but this is a charming resort in the heart of Tumon Bay. Walking distance to shopping and has a good stretch of beach, and shuttle bus station right in front. The rooms are a bit dated but still good. Westin's Heavenly Bed did not disappoint. Pool was average but nice. Beach Cabanas were...

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Helpful?
Thank PhilippeJan
Management response:

Dear PhilippeJan, Thank you for choosing the Westin Resort Guam for your recent stay and thank you for sharing your thoughts and comments. We are pleased that our signature Heavenly Bed did not disappoint you. It was created for our guests to have a renewing rest at the Westin Resort Guam. We are also delighted that you were able to...

Washington DC
Reviewed 2 weeks ago via mobile

I just finished a two day stay at the Westin. While neither the newest nor the grandest Westin, it was a pleasant stay. Being SPG Gold, they had upgraded my room to a high floor with a view, and gave me a 4 pm checkout without any problems. The hotel has free parking, and is walkable to many shops and...

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Helpful?
Thank Wrldtvlr27
Management response:

Dear Wrldtvlr27, Thank you for choosing the Westin Resort Guam for your recent stay and for taking the time to post your valued comments. We are very delighted that you had a nice stay and experience at the Westin Resort Guam. It is our team’s commitment to deliver the best guest experience possible. It was our pleasure to have you...

Reviewed 2 weeks ago

The hotels in Guam are all looking like 80's. Do book seaview room. The Royal Beach Club is not as good as expected. There was not many options for breakfast and the fruits were even not very fresh, which was a bit disappointed. The taxi from Airport to Westin was around US$24 . The location is unbeatable if you like...

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Helpful?
Thank Franny G
Management response:

Dear Franny G, We thank you for choosing the Westin Resort Guam as your home away from home and thank you for taking your time in providing us your thoughts and experience regarding your stay. It was delightful to hear that you had a great overall experience during your stay whilst we apologize for the poor breakfast options at the...

Antioch, Illinois
Reviewed 2 weeks ago

We have stayed there twice in the last year and will go back again on our next trip. The hotel staff is Great and accommodating and the views are unbelievable. Make sure to ask for an ocean front or ocean view room, it will be worth the extra money.

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Helpful?
1Thank John Z
Management response:

Dear John Z, Thank you for your recent visit to the Westin Resort Guam, and for sharing your thoughts and experience. We are very delighted to hear your compliments regarding our property particularly for your comment of naming our hotel as “one of the best locations” on Tumon Bay. We are also pleased that our associates executed great customer service...

Guam
Reviewed 3 weeks ago

Took the kids here for a one-day staycation. Check-in took 30 minutes. But, check-out was instant as you just drop your key in a box. Room was clean and in good condition. Free water and cookies for the kids in the room. Bathroom had a tub and separate shower. Shower had great water pressure! Bathroom sink had a design flaw....

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Helpful?
1Thank BobowillTravel
Management response:

Dear Bobowilltravel, Thank you for taking the time to post your review and for choosing The Westin Resort Guam for your stay. It is with true regret that we were not able to meet your expectations during your stay. Your constructive feedback on specific areas that the Hotel needs to enhance upon is what helps us become a better Hotel,...

Reviewed 4 weeks ago

We stayed at Westin Guam for the first time and were overall pleasantly surprised! The room was in great condition when we checked in, and the concierge (who checked us in) called us to make sure the room was fine and we had everything we need/requested. The food was amazing at all the restaurants we've tried - Taste, Isshin and...

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Helpful?
Thank pinetree81
Management response:

Dear pinetree81, We thank you for choosing the Westin Resort Guam as your home away from home and thank you for taking your time in providing us your thoughts and experience regarding your stay. It was delightful to hear your kind words about our property particularly for having “great food, service, facility and location”. We are also glad that you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Internet
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tastes
Tastes
Cuisines: International
Isshin
Isshin
Cuisines: Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about The Westin Resort Guam

Address: 105 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $289 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Resort Guam 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
The Westin Resort Guam Hotel Tumon
Westin Hotel Tumon
Westin Tumon
Tumon Westin
The Westin Resort Guam South Pacific
Hotel Style:
#1 Family Hotel in Tumon
#3 Spa Hotel in Tumon
#5 Luxury Hotel in Tumon
#6 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort Guam staff and other travellers.
9 questions
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Questions? Get answers from The Westin Resort Guam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors, end of building, ocean view”
jeffm18, 21 Apr 2017 | Read review
“Take the upsell on Royal Beach Club - worth it if you intend to stay indoors”
PhilippeJan, 16 Apr 2017 | Read review
“Ask for an Ocean Front Room, it is worth the extra money”
  • The view from our private Balcony, 17 floors up
243johnz, 10 Apr 2017 | Read review
“Higher floors have a better ocean view.”
BobowillTravel, 4 Apr 2017 | Read review
“book in advance”
chefnatalia, 18 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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