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Royal Orchid Guam Hotel

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Royal Orchid Guam Hotel
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395 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Shell Knob, Missouri
1 review
Reviewed 5 October 2016

This hotel has so much deferred maintenance I don't think they can ever catch up! Stayed for a week and couldn't wait to leave. AC had two speeds, ice cold or off. When off the room would become dripping wet. Mold everywhere. Everything seemed damp all the time. Everything really just old and obvious repairs needed everywhere. Ice machine broken,... More 

Helpful?
Thank Karen H
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2016

Location is good and has ample amount of food establishments within the vicinity. The room was large as I had the executive suite. My only complaint is that the room was an adjoined room with the door attached to another room with another couple. Which means I could hear everything. The couple next door was loud and had a screaming... More 

Helpful?
Thank Vincent C
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2016

Stayed here for 3 nights and doesnt have a room service. It was okay but they could have fix there shower area. It was rusty and with molds :( It has restaurants downstairs and if you get hungry middle of the night you have to go to the ABC store near by. On tight budget so we chose this. Oh... More 

Helpful?
1 Thank Jackie H
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2016

I stayed 6th floor(husband,son,and me).Room was fine. If you get on the elevator,you must have your room's card key. This hotel have a pool and gym.Guest can use free. Bath room is large.It's good!! This hotel have some restaurant ,especially I like Tony Roma's. But...I saw a cockroach in the corridor...

Helpful?
1 Thank 真智子 内
Newport News, Virginia
Level Contributor
2 reviews
Reviewed 10 April 2016

This hotel is not worth the money. It was disgusting & smells like MOLD & MILDEW. I wouldn't even let my pets stay there. First off, I was not able to make my check-in due to certain circumstances in Hawaii, so I called & asked to change my check-in date, and the guy @ the front desk said "No problem".... More 

Helpful?
Thank pugua5

Travellers are raving about these Tumon hotels

NJ
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2016

We had an unexpected night in Guam, when our United flight was late and we missed our connection. This is the hotel that United gave us a voucher for. The hotel had a nice limo that picked us up from the airport. Upon arrival, the front desk were very helpful. They made sure to arrange for our transportation back to... More 

Helpful?
1 Thank scubakbell
Los Angeles, California
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 April 2016

This hotel screams for a major makeover! I thought I entered a museum featuring hotels in the 80's. Checkin was fine, but during check-in. The power flipped on and off. As if the facility cannot maintain sufficient power. Like some third world country. Once entered the room, man the room was as old as I am. I've never seen a... More 

Helpful?
Thank E90SLAM
Westland, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2016

The room looked about a decade old. The hallway carpets were worn, stained and needed replacing. The convenient part was that were restaurant's and a store in the hotel. The internet was very slow and they had to keep rebooting the server.

Helpful?
1 Thank usmcdv1963
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 January 2016 via mobile

The AC is too strong and seems to be centralized system, can't be adjusted to higher temperature. But when AC turn off, the cigar smell lingers in the room. The room ventilation isn't good, if you looking for fresh air, the room I stayed don't have opening windows. Room kind of musty, for the rooms I stayed in both visits.... More 

Helpful?
1 Thank DSGK
Pearl City, Hawaii
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 December 2015 via mobile

My stay here lasted 4 days before I was forced to move due to no internet service. I called the front desk for 3 days, but the internet never worked. The first night there, there was no hot water. I turned on the hot water and nothing came out for at least 5 minutes. Later the hot water started to... More 

Helpful?
Thank Poiboyz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Royal Orchid Guam Hotel

Address: 626 Pale San Vitores Rd, Tumon, Guam 96913-4007, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $127 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Orchid Guam Hotel 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Royal Orchid Guam Tumon
Hotel Royal Orchid Guam
Royal Orchid Guam Hotel South Pacific
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Guam Hotel staff and other travellers.
3 questions
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Questions? Get answers from Royal Orchid Guam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to get an adjoining room unless you have that type of party.”
 of 5 bubbles 228vincentc, 19 Aug 2016 | Read review
“5th floor shower area is moldy and rusty :( so get another floor i guess.”
 of 5 bubbles MissJackieH, 15 Aug 2016 | Read review
“8th floor is V.I.P. floor”
 of 5 bubbles _Y9614PW, 1 Jun 2016 | Read review
“Do Not Stay Here!!!!!!”
 of 5 bubbles pugua5, 9 Apr 2016 | Read review
“Choose another hotel.”
 of 5 bubbles E90SLAM, 31 Mar 2016 | Read review
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