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Cova Hotel

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Cova Hotel
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1,032 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

San Francisco is an expensive city so if you are looking somewhere clean and affordable this is the place. Yes it is situated in the Tenderloin district but it really didn't bother us as we really only used the Hotel as a place to rest at night. We did take advantage of the free shuttle service on offer to Union...

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2Thank Vivacious_Lady
Ottawa, Canada
Reviewed 1 week ago

People were friendly and the saving grace was a really good and clean bed. Otherwise the room was super basic and dated. No A/C (but a fan beside the bed) and not a single drawer in the room for unpacking into. And the neighborhood! Human feces on the sidewalk about a block away.

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3Thank Roy S
Lodz, Poland
Reviewed 3 weeks ago via mobile

Quite nice - between good and average. Rooms are clean. Location is good - 15 min to union square. But you have to take Geary st to the city center because Ellis st is quite dangerous. Lots of dealers and homeless people. I was warned by 3 different uber drivers and that was true.

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7Thank Piotr H
Reviewed 15 December 2016

Decided to do a spontaneously weekend trip to San Francisco and stayed at the Cova. Without knowing where to go on such a quick trip, Shadon (one of the hotel staff) suggested a few great places to visit. She was extremely helpful and lovely! Our trip was definitely a memorable one because of her. Thank you Shadon for your excellent...

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2Thank LeansWandi
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day LeansWandi, Thank you very much for your most review on Tripadvisor. We are so happy to know that you enjoyed your stay with us and found our Customer Service, especially from Shadon, to be AMAZING! She is surely a great asset to the hotel and she surely leads be example in which she was recently promoted to our...

Melbourne, Australia
Reviewed 8 December 2016 via mobile

I stayed here for a few nights in November. I'd read some reviews that expressed concern about the area however I wasn't phased by that & booked. I really liked the hotel. It's small, older hotel that's been updated quite well, room's are well appointed, and clean. Bathroom has a full size bath with the shower in it, there's plenty...

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4Thank Lee M
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Lee, Happy Holidays! Thank you so much for your wonderful review of the hotel. We are so pleased to know that you found our hotel is be well appointed, clean, and spacious. Cova stands for comfort and value and to know that you experienced both is fantastic. We are sorry that your interaction wasn't as expected when speaking...

belgium
Reviewed 4 December 2016 via mobile

I really liked this hotel. Staff was wonderful, especially Latoya (thank you!). We could check in early because we had a tight deadline with our rental car. The neighbourhood didn't really faze us (we're two women), we were told to stay clear of some streets which we did. In fact, the streets around this hotel are filled with great little...

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1Thank BelgiumTiggy
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Tiggy! Love the name!! Thank you very much for your review of the Cova Hotel. We are ecstatic that you find our staff wonderful especially Latoya who is our Front Office Supervisor. We're happy to know that you were taken care of when you had to rush with your rental car and that you were able to see...

Reviewed 3 December 2016 via mobile

Such an awesome place to stay nice and comfortable and clean - didn't have any problems at all for the area that this hotel is in it really made us feel safe at all time. Beautiful customer services from guest service check in staff and our friend Craig (the security guy) is full of knowledge and was so warm and...

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1Thank Ash T
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Ash! Thank you so much for your great review of the hotel. We're not awesome but YOU ARE! We are so pleased to know that you found the hotel to be of Comfort and Value. This is exactly what Cova stands for and to know that you experienced both... is fantastic. We will surely relay your comments to...

Reviewed 3 December 2016 via mobile

A good, friendly stay! Meet the lovely Craig who was helpful, friendly and such a lovely man! He went out of his way to give us directions and tell us about this beautiful city. Thanks Craig :) Room was nice, clean and the extra facilities were handy. Would stay here again

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1Thank Kriddle11
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Kriddle, We hope that this message finds you well during this busy holiday season. Thank you very much for your very kind review. We are so happy to know that you were taken care of by Craig during your stay. Not only does he keep the hotel secure, since he is our security guard, but he provides helpful...

Plainville, Massachusetts
Reviewed 3 December 2016

The Cova Hotel was nice and clean. Hotel seems to have been recently remodeled. You have to pay to park at adjoining private garage. Neat roof top deck. About 10 minute walk to Union Square but area did not feel safe, was dirty, and sidewalks crowded with homeless people

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3Thank jessljnc
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Jessm Thank you so much for your most recent review of the Cova Hotel. We are happy to know that you enjoyed your overall stay with us here. We understand your concerns about our very diverse area but hope that you were able to feel secure within the hotel property. We also hope you were able to utilize...

Kempsey, Australia
Reviewed 23 November 2016

First time in San Francisco & stayed at this motel. We overlooked the bad location, rude staff, having to pay the extra deposit and not getting the room I had paid extra for while there. We had paid for a room with a view but when we had got there our room was flooding so we were given a standard...

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1Thank TheresaBarrenger
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Theresa, Thank you for taking the time to voice your concerns. Our rooms are based on the room bed types and size such as Superior Rooms, Deluxe, and Suite rooms. We do not base any of these room types on views. You indeed booked a Superior Room which you were accommodated with. After reviewing your account I do...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of San Francisco, the COVA Hotel offers a delightful haven for travelers seeking spacious and comfortable lodging in a downtown atmosphere. COVA Hotel offers comfort, value, service and design. Newly renovated and providing the highest level of services at an affordable rate, our goal is to make your stay enjoyable. Room rates include complimentary continental breakfast and transportation to Union Square. ... more   less 

Additional Information about Cova Hotel

Address: 655 Ellis Street, San Francisco, CA 94109
Region: United States > California > San Francisco
Price Range: $180 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cova Hotel 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Cova Hotel San Francisco
Hotel Style:
#62 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Cova Hotel staff and other travellers.
14 questions
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Questions? Get answers from Cova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor because the balcony was next floor up”
 of 5 bubbles carter72, 21 Oct 2016 | Read review
“Something facing away from Ellis St may keep out the noise of street arguments every night.”
 of 5 bubbles 665StevenR, 30 Sep 2016 | Read review
“inside rooms may be quieter”
 of 5 bubbles JimR387, 26 Jul 2016 | Read review
“Our room opened to the side and I found it very quiet”
 of 5 bubbles Pif1, 22 Jul 2016 | Read review
“If traveling with family, take the one bedroom suite , includes a kitchen which is very comfortable and useful when traveling with kids.”
 of 5 bubbles florcych, 17 Jul 2016 | Read review
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