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Hotel Diva

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1,575 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
Dublin, Ireland
Reviewed 3 days ago NEW

I've had to change my room twice in my stay. Once because of the very loud noise coming from the floor above and the second time for sewage problem in the shower. After attempting few times to talk to management, I've been told by the reception that the manager would reach out immediately the next morning with a compromise and...

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Helpful?
Thank azaiem
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are sorry for the room complications and that there was no follow up by management. I can assure you this is not what we strive for. I would love to speak with you directly if you can please email me at Tlayton@hoteldivaunionsquare.com All the best. Tyler

California
Reviewed 4 days ago NEW

I was up here for an "extended weekend" in SF, and called it a "vacation" because it was the first time I came up with no specific itinerary. The location is perfect for shopping down in Union Square. The staff is very friendly, and the rooms are well equipped. My only complaint (and do not consider it a problem for...

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Helpful?
Thank Robert O
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you very much for taking the time to share your 5 star experience with us! We are pleased to hear you enjoyed your mini SF vacation. We value your feedback and hope to see you back with us again soon. Happy Holidays.

.
Reviewed 5 days ago NEW

The room was a little small and the view was non existent but the overall experience was very good! I would have no hesitation in recommending this hotel. Staff very friendly and helpful! The location was perfect also

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Helpful?
Thank sharona743
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the kind comments about your Diva stay! We are pleased to hear you enjoyed our location and friendly staff. We hope to see you again soon. Happy Holidays.

Toronto, Canada
Reviewed 6 days ago NEW

We stayed one night in the Hotel Diva. The staff were friendly and the room was clean. The hotel is conveniently located in the downtown core with lots of shopping and restaurants within walking distance. It is also close to public transit. It is a stone's throw away from the Tenderloin (one of San Francisco's seedier areas) but we only...

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Helpful?
Thank SmallLady
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to provide us feedback on your recent stay. We are delighted to hear you loved our location and were well taken care of by Q. She certainly is one of our shining stars at the hotel and we will praise her for a job well done. We appreciate you letting us know about the...

Dana Point
Reviewed 6 days ago NEW

My trip was for business. Needed to use business center and could not because front desk did not know access code go computers and fix not careto follow up about experience when I had come back to front desk times. Interior of hotel was average. The $15 extra charge every day provided me with no additional value. Shots each night...

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Helpful?
Thank drewo583
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your stay with us. I apologize you were unable to use our business center computers and will speak to the front desk team to make sure everyone is aware on how they operate. I am also sorry no one followed up with you on the matter, this should have happened and we...

Laguna Beach, California
Reviewed 1 week ago

Hotel Diva is a class act with nice room, wonderful staff, and close to many attractions. I would stay here again in a heart beat. They also offer 10% off the Mexican restaurant Colibri located next door, and a complimentary happy hour from 5 to 7 offering shooters of the daily drink chosen.

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Helpful?
Thank cnoly3456
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star Diva experience with us! We are delighted to hear you had a wonderful visit and plan to come see us again. We look forward to welcoming you back. Happy Holidays.

Porcupine, Ontario
Reviewed 1 week ago

Junior executive suite is a very small room. Bathroom though very clean didn't look very upscale given some poor workmanship for parts of it. I would still stay there again. Overall a good place to be.

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Helpful?
Thank Yves B
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to provide us feedback on your recent visit. We are pleased to hear you found our hotel to be nice but apologize if you found some things could have been better. We will review this with our team to help us improve. We hope to impress you on a future stay. Happy Holidays.

U.S. Virgin Islands
Reviewed 1 week ago

Greeted warmly by staff ehich set the tone for my wonderful experience at thos hotel. It is unique, quiet, with a staff who is top notch. Housekeeping was especially caring because I suffer from OCD. The staff was very empathetic to my disorder and my business needs. Will definetly be returning to this gem of a hotel.

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Helpful?
Thank 117nikae
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for the feedback on your recent stay with us. We are pleased to hear you found your experience to be 5 star! We strive to offer great service and are happy this is what stood out most about your visit. We hope to have you back with us again soon. Happy Holidays.

Montrose, Colorado
Reviewed 1 week ago

We had an excellent stay at the Hotel Diva. The front desk staff and concierge were always smiling, pleasant and helpful. We enjoyed staying in our clean, spacious room with truly unique furnishings and decor, and the hotel was conveniently located near shopping, restaurants and the trolley line. We definitely plan to return!

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Helpful?
Thank uglymarmot
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for taking the time to share your stay with us! We are delighted to hear you had a 5 star experience. You feedback means a lot to us and we look forward to seeing you next time you are in San Francisco. Happy Holidays.

Los Angeles, California
Reviewed 1 week ago

Great location across from theaters, a block off Union Square and a couple more to the Powell St cable car turnaround--but at a fraction of the price of other hotels in this popular area. Rooms are decorated in a spare modern way. But what makes the real difference is the staff. Last 3 times we arrived around noon and immediately...

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Helpful?
Thank dickgreger
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star stay with us! We are pleased to hear you had a wonderful experience and look forward to welcoming you back again next month. We appreciate your loyalty and hope you enjoy the holidays. All the best.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 

Additional Information about Hotel Diva

Address: 440 Geary St, San Francisco, CA 94102-1223
Region: United States > California > San Francisco > Union Square
Price Range: $199 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diva 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco
Hotel Style:
#75 Business Hotel in San Francisco
#75 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diva staff and other travellers.
13 questions
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See all questions (13)

Questions? Get answers from Hotel Diva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At check-in, I was given the opportunity to choose a room with a view or one on the inside. WIth the view comes some street noise.”
  • Standard room, nicely equipped with good quality linens.
 of 5 bubbles rsoania, 6 Dec 2016 | Read review
“Don't stay here for the view. The deluxe room had a fridge. The hotel has valet parking, but cheaper parking can be found if you look.”
 of 5 bubbles SmallLady, 4 Dec 2016 | Read review
“The rooms are not very big, so ask for a view of the street if you want to do some people watching.”
 of 5 bubbles cnoly3456, 3 Dec 2016 | Read review
“If still under construction get a low floor so you can walk up to your room.”
 of 5 bubbles Glasscitytraveler, 2 Nov 2016 | Read review
“quieter floors, city views, excellent location”
 of 5 bubbles 648amandao, 1 Nov 2016 | Read review
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