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Hotel Diva

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1,772 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

Fun stay, well located, well priced. Would stay here again anytime, great staff, good food nearby, outside sound is well controlled in the suites, no problems at all, day bag check was utilized for an afternoon to wander the city after check out.

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Thank jacksonalans
Reviewed yesterday NEW

Elevator was broken, other was slow. Room was ok. View was good, but definitely had the vibe that you took an old, dilapidated hotel and put a fresh coat of paint on it and upped the price by $200. Hotel Zeppelin around the corner does the same, but a better job. Free cosmos for snacks was nice!

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Thank 895noname
Auckland, New Zealand
Reviewed 3 days ago NEW

We picked to stay at Hotel Diva due to good reviews we had read online. Unfortunately I would not rate this Hotel as a good hotel and definitely would not recommend this place to others. The room that we had was old, smelt like cigarettes and was very dark and dingy. The cleanliness of the room was ok but that...

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Helpful?
Thank KarabNZ
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the feedback on your recent stay with us. We are pleased to hear you enjoyed our location and found our rooms to be clean and staff pleasant. I apologize if you found the rest of your stay less than excellent. We value all guest comments and utilize them to help us improve for the future. We hope...

San Leandro, California
Reviewed 3 days ago NEW

Very nice and intimate perfect for couples. It's right down the street from EVERYTHING check in/out quick and easy. Only bad thing was the super annoying and equally obnoxious beggars outside. Otherwise it's a good time.

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Thank M3562HTadrianb
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the great comments on your recent visit! We are delighted to hear you had a wonderful stay and enjoyed our central location! We value your feedback and hope to see you again soon.

Mansfield, Connecticut
Reviewed 4 days ago NEW

DISGUSTING DO NOT STAY HERE. The lobby, elevator and hallways reek of cigarette smoke. There were hairs on my towels, the carpet floor was sticky, I didn't feel like my door was properly locked (I'm a 24-year old female solo traveler), and there was a pair of women's underwear hanging from the luggage rack in the closet. I had pre-paid...

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Thank Courtney A
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share this unfortunate stay with us. We are very sorry to hear your visit was less than excellent and can assure you this is not what we strive to offer our guests. We would like to ask that you contact us directly so we can further discuss your visit. We will share these...

Portland Or
Reviewed 6 days ago NEW

Our room was disgusting! Mirror and wall had toothpaste on them, our bathroom towels had hair left in them, then the staff refused to do anything for us. The lobby is an absolute cluster if there is more than 2 groups of people in there. I was not impressed by this hotel at all!

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Helpful?
Thank konnor2017
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to hear your stay was less than excellent and can assure you this is not what we strive to offer our guests. I would love to discuss this further with you to recieve more details. I can be reached at Tlayton@hoteldivaunionsquare.com

Budapest, Hungary
Reviewed 6 days ago NEW

Location can't be better. Just a few steps from the Union Square: you can find a lot of restaurants, shops, etc. around. The staff is really kind, welcoming and helpful. The hotel itslef is ok, but the interior design is a bit tired. It's a pretty good choice anyway.

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Thank bistvan
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the kind comments about our friendly staff and central location! We value your feedback and appreciate you taking the time to share this with us. We hope to impress you on a future stay.

Corrales, New Mexico
Reviewed 1 week ago

I have wanted to stay at this hotel before but could never afford it. It is next door to my favorite restaurant, Colibri, and an easy walk to Union Square and BART. My timing and the price was finally right, so I was able to stay here, if only for a night.

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Thank MH_Corrales
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star Diva experience with us! We are pleased you were able to find a good deal and come stay with us! We appreciate your feedback and hope to see you again soon.

Chula Vista, California
Reviewed 1 week ago

The photos are misleading. I arrived to the room and it wasn't what I expected from the photos. The room was small and had old person smell to it. I do have to say that the staff was friendly and helpful. If you do not care about the hotel experience, otherwise choose another hotel.

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Helpful?
Thank Moe13099
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the feedback on your recent stay. We are pleased to hear you enjoyed our friendly and helpful staff. I apologize however if the rest of your stay was less than excellent. We value all guest comments and will share this with our team to help us improve.

Chico, California
Reviewed 1 week ago

I stayed here before and was very happy which is why I chose this hotel again. This time was not the case. Our room was crappy, small, and looked nothing like the others. The room location was also bad.

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Helpful?
Thank ejen2016
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for being loyal guests of our hotel. I am very sorry to hear your most recent expereince was not as wonderful as your first stay. We appreciate your feedback and will review this with our team to help us improve. We hope to have the chance to impress you again on a future stay.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 

Additional Information about Hotel Diva

Address: 440 Geary Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: $262 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diva 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco
Hotel Style:
#74 Business Hotel in San Francisco
#75 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diva staff and other travellers.
17 questions
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Questions? Get answers from Hotel Diva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoy the larger rooms with a seating area.”
derrickg81, 8 Apr 2017 | Read review
“Back rooms are quietest. Sometime the front rooms are noisy with homeless people shouting at night.”
  • Comfortable modern beds and room
T4738IHjohnc, 24 Mar 2017 | Read review
“The layout of the rooms are great but quirky, go in with an open mind, and you will find that everything is thoughtfully designed.”
lisakU5676XO, 22 Mar 2017 | Read review
“Spring for a suite! Rooms with a view also have the noise from the streets! I would opt for room without a view.”
theirishisom, 20 Mar 2017 | Read review
“Room away from the street to avoid street noise”
HardwireTag, 3 Mar 2017 | Read review
5 of 5