We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Zetta San Francisco

Save
Traveller (350)
Room & Suite (255)
Storyboard
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“games room”(31 reviews)
“virtual reality”(9 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Hotel Zetta San Francisco
Special Offer: Prepay & Save 30%
Hotel deals
Offers from Hotel Zetta San Francisco
Special Offer: Prepay & Save 30%
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (990)
There are newer reviews for Hotel Zetta San Francisco
See the most recent reviews
Filter reviews
845 results
Traveller rating
490
232
84
21
18
Traveller type
Time of year
LanguageEnglish
More languages
490
232
84
21
18
Show reviews that mention
All reviewscavalier restaurantgames roomvirtual realitygames areashuffle boardblue bottleespresso machinelobby barping pongboutique hotelunion squarewestfield mallsouth of marketcool vibefun hotelrooms are spaciouscool hotel
FilterEnglish
Updating list...
11 - 15 of 845 reviews
Reviewed 4 weeks ago

Hotel is nice to be honest...good location and nice rooms...but hidden charges always leave a bad taste...when you check in they tell you there is an 'amenities tax' of $25.....this is for use of wifi and a bottle of water apparently....whether you want it or...More

Review collected in partnership with this hotel
Thank Andrew B
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 3 weeks ago

Dear Andrew B, Thank you for your review and for staying with us. I am sorry that the Guest Amenity Fee was a surprise. While items like complimentary water and wifi are part of the fee so complimentary bike rental, $10 credit to the minibar,...More

Reviewed 4 weeks ago

Room wasnt ready when we arrived, had to change rooms since it was not the onde of my choice. Although staff was accomodating it was not good stay. Hotel was always crowded due to an event that it seemed larger than the hotel could afford.More

Review collected in partnership with this hotel
Thank clemos588540
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 3 weeks ago

Dear clemos588540, Thank you for staying with us and for your review. I very much appreciate your candid feedback. We clearly did not hit the mark during your stay and I very sorry for this. Please accept my sincere apologies for being effected by the...More

Reviewed 4 weeks ago

The rooms in this hotel are updated and modern with cool art. The walls are a bit thin so you can hear everything in the hallway. The lobby was overrun with a constant flow of people. For the price there should have been more attention...More

Review collected in partnership with this hotel
Thank jonathanshiller
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 3 weeks ago

Dear jonathanshiller, Thank you so much for staying with us and for your review. I am pleased to see that you enjoyed the design and feel of the hotel but I am disappointed that you were so effected by the citywide convention. While this is...More

Reviewed 4 weeks ago via mobile

I booked this hotel on the same day with hotel tonight and got a very well located, stylish hotel that served my purpose. It wasn‘t luxurious but adequate for it‘s price and had most necessary amenities. For 1 or 2 nights to make tourism in...More

Thank marcU4721ID
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 4 weeks ago

Dear marcU4721ID, Thank you so much for staying with us and writing a review. I am so pleased you enjoyed the design of the hotel. Our contemporary design creates a fun and thought provoking environment to relax in. As you said, our location is so...More

Reviewed 4 weeks ago

Nice staff. Nice, funky room... The view could have been better (I looked right into another room). The wifi went out one night, but overall I'm happy with my stay. (Stay green to get a $10 / night minibar credit!)More

Review collected in partnership with this hotel
Thank tsamoff
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 4 weeks ago

Dear tsamoff, Thank you so much for staying with us and for taking the time to write your review. I am so pleased your enjoyed your time at Zetta. Thank you for highlighting the staff. They truly enjoy looking after our guests and I am...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$257 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$257 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (350)
Room & Suite (255)
Dining (13)
Amenities (12)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
Ask a question
Nicola B
8 September 2017|
AnswerShow all 3 answers
Response from ChrisandJulieM | Reviewed this property |
Local taxes
0
Votes
Alise W
31 August 2017|
AnswerShow all 7 answers
Response from Tina C | Reviewed this property |
Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
1
Vote
RodrigoG55
26 August 2017|
AnswerShow all 5 answers
Response from jdil | Reviewed this property |
There in June. Had several packages delivered at no additional holding fee
1
Vote
Room Tips
"They gave us a good room without us having to say anything. And we purchased through expedia."
Read review
"Most rooms have a bad view to the building next door"
Read review
"I would recommend staying on higher floors to avoid the street noise."
Read review
"A lot of the rooms are interior views (looking directly at another building). I would request a city view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing