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03/10/2017 04/10/2017
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    Hotel Zetta San Francisco

    55 Fifth Street, San Francisco, CA 94103-1801
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    03/10/2017 04/10/2017
    Traveller (327)
    Room & Suite (216)
    Dining (13)
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    Overview
    • Excellent58%
    • Very good28%
    • Average10%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Zetta San Francisco
    Special Offer: 20% Off Premiere Rooms
    Hotel deals
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    Chancellor Hotel on Union Square
    5,272 reviews
    #14 of 229 hotels in San Francisco
     
    Hotel Nikko San Francisco
    3,680 reviews
    #33 of 229 hotels in San Francisco
     
    The Westin St. Francis San Francisco on Union Square
    5,601 reviews
    #70 of 229 hotels in San Francisco
     
    Grand Hyatt San Francisco
    4,761 reviews
    #37 of 229 hotels in San Francisco
     
    Rooms
    3 Oct4 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (873)
    There are newer reviews for Hotel Zetta San Francisco
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    31 - 35 of 739 reviews

    Reviewed 5 July 2017

    The front desk staff was incredibly helpful during our stay, and very friendly. Hotel was really progressively designed. Room offered upscale amenities. Restaurant and bar were excellent - all staff was attentive!More

    3  Thank pamreallycooks
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 3 weeks ago

    pamreallycooks, The hotel is quite progressively designed as you mention! But what we do not lose is the focus on comfort in our guest rooms and public spaces. I am also happy to hear that you got a chance to sample our restaurant and bar,...More

    Reviewed 2 July 2017 via mobile

    Ideally,located rite next to the beginning of Powell. Nice decor, rooms are roomy, but no bathtub. Technology is ok, but avoid all rooms ending with 05, they're too far away from the router, you won't access the Internet. Staff is friendly and helpful. The attached...More

    2  Thank jdil
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 3 weeks ago

    jdil, Our location in downtown San Francisco is as good as it gets. Cable Cars, shopping, public transportation and dining are all within a short walk of the hotel. I am sorry to hear that you faced a challenge with the in room wifi. We...More

    Reviewed 24 June 2017

    From my initial experience of checking-in to my final of checking-out, the staff was outstanding. I arrived earlier than the check-in time and my room was not available. Rather than just telling me to wait, the front desk called the cleaning staff to expedite the...More

    3  Thank asuchio99
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 28 June 2017

    asuchio99, We appreciate you highlighting our fantastic staff! The truly to go above and beyond for our guests. You are correct, in the hospitality industry service really is everything, which is also an area of great focus for us here at Zetta. In addition I...More

    Reviewed 21 June 2017 via mobile

    The staff certainly make everything flow, nothing is too much trouble and always ready to help. The rooms are very comfortable, very clean and well equipped. The AC worked very well, we needed it in the bit of a heatwave. The shower is very good....More

    3  Thank ChrisandJulieM
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 28 June 2017

    ChrisandJulieM, Sounds like you had a pleasurable and relaxing stay with us...then we hit the mark! We appreciate your recommendation and we look forward to welcoming you back again. -Vilen G Operations Manager

    Reviewed 19 June 2017

    If you staying for a conference in the Moscone Center then the location of the hotel is excellent. What is a problem is the number of homeless people around the hotel. SF has a major homeless problem and this hotel appears to be in a...More

    1  Thank suchafunkymonkey
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 28 June 2017

    suchafunkymonkey, We appreciate your feedback. As a hotel located directly in the center of downtown San Francisco we face certain realities of the big city life, such a homelessness. However, rest assured that we take our guests and employees safety with utmost seriousness. In fact...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$242 - US$745 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in San Francisco
    • #19 Business Hotel in San Francisco
    • #20 Luxury Hotel in San Francisco
    • #27 Family Hotel in San Francisco
    • #27 Romantic Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with JackRabbit Systems, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, Agoda, Priceline, Cheap Tickets, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Zetta San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • SoMa
    • Also Known As
    • Milano Hotel San Francisco ,
    • Hotel Milano San Francisco ,
    • Milano San Francisco
    Add Photo Photos
    Traveller (327)
    Room & Suite (216)
    Dining (13)
    Hotel & Grounds (291)
    Bathroom (25)
    Family and Play Areas (8)
    Business Centre & Event Rooms (5)
    Nearby
    SoMa
    South of Market (SoMa), has an urban and sophisticated
    vibe, but you're more likely to find big nightclubs
    and lots of industrial loft residences than you are to
    find boutique shopping. Although it’s the epicenter
    for tech startups in the city, visitors will be able
    to do more than just business - museums, top quality
    restaurants, and the San Francisco Giants now call
    this neighbourhood home. Most of its freeway-sized
    ...More
    Grand Hyatt San Francisco
    4,761 reviews
    .66 km away
     
    Chancellor Hotel on Union Square
    5,272 reviews
    .60 km away
     
    The Westin St. Francis San Francisco on Union Square
    5,601 reviews
    .51 km away
     
    Hotel Nikko San Francisco
    3,680 reviews
    .36 km away
     
    Nearby Restaurants
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    M. Y. China
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    The Cavalier
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    .01 km away
    Nearby Attractions
    Powell and Market Cable Car Turnaround
    778 reviews
    .18 km away
    Westfield San Francisco Centre
    484 reviews
    .13 km away
    Market Street
    466 reviews
    .20 km away
    San Francisco Visitor Information Center
    69 reviews
    .16 km away
    Ask a question
    Questions & Answers
    Nicola B
    8 September 2017|
    AnswerShow all 3 answers
    Response from ChrisandJulieM | Reviewed this property |
    Local taxes
    0
    Votes
    Alise W
    31 August 2017|
    AnswerShow all 7 answers
    Response from Tina C | Reviewed this property |
    Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
    1
    Vote
    RodrigoG55
    26 August 2017|
    AnswerShow all 5 answers
    Response from jdil | Reviewed this property |
    There in June. Had several packages delivered at no additional holding fee
    1
    Vote
    Room Tips
    "Best view is Fifth street side of hotel"
    Read review
    "High floors quieter"
    Read review
    "Go for a corner room at the front of the hotel, as high as possible."
    Read review
    "Ask for rooms facing the front, preferably top floor"
    Read review
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