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Clift Hotel San Francisco

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Clift Hotel San Francisco
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3,096 Reviews from our TripAdvisor Community

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Showing 2,681: English reviews
Lubbock, Texas
Reviewed yesterday NEW

Charged a $25 facility fee upon checking in. Then, given a $10 credit for breakfast only to find out that breakfast was over $30! Total bait and switch. Their business pricing ethics lacks much to be desired. I will not visit this hotel again.

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Helpful?
Thank R3176WHkenneths
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for your feedback. We are sorry to hear of your surprise with any additional fees or costs associated with your stay as we try to be as transparent as possible. In fact, our Urban Facility Fee is advertised during the reservation process, both on our own website and various other booking channels. Additional fee's are also noted on...

amsterdam
Reviewed 2 days ago NEW

I really like this hotel for the decor which is original, the bar is fabulous, location perfect. Rooms are fine, our room was quite spacious apart from the bathroom - shower was tiny and not very nice. What we did not like was upon arrival they give you a 25$ "voucher" for free wifi and discount on breakfast. This is...

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Helpful?
Thank AlexTedje2017
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

We appreciate you taking the time to share your feedback. From our central location to the renowned Redwood Room, we are happy that you enjoyed various aspects of your stay which our guests have come to love and appreciate. We are sorry to hear of your surprise with any additional fees or costs associated with your stay as we try...

Nevada City, California
Reviewed 3 days ago NEW

Great location and friendly staff. Our room was spacious with beautiful linens. The bathroom needed help as the caulking had fallen out between the tile and the tub and was gross- looking. Vanity in bath was so small that you could hardly put your shaving kit on the counter.The shower head was really low, to low. We had a corner...

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Helpful?
Thank davidvQ131LT
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for sharing your feedback. We are pleased to that that you found our staff to be friendly and hope you took advantage of our central location. Clift is situated in the heart of the city and walking distance to Union Square, the iconic cable cars and many other San Francisco landmarks. We certainly understand that our 100-year old...

Alameda
Reviewed 3 days ago NEW

Our reservation was a Deluxe One Bedroom Suite. Plenty of space, with living room, dining room, and bedroom. Bathroom was smaller than most powder rooms and horribly outdated. Furnishings, lightning, mattress, drapes, etc. all need to be updated. The Clift hotel is no longer competitive in the San Francisco market for the prices charged. Clift has not been updated since...

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Helpful?
Thank I7008POmichaelc
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

We appreciate your candid feedback and regret to hear of your disappointment. Please know that your experience does not represent our commitment to our guests nor our core values of delivering an original, attentive and friendly guest experience. I assure you that both management and staff are dedicated to providing a memorable and personalized stay for our guests -- one...

Lexington
Reviewed 3 days ago NEW

Studio room was spacious, clean and comfy bed. Rooms and Lobby updated in a funky modern way. Disappointed that their Redwood Bar did not open until 5:00pm. It was a good experience but nothing special

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Helpful?
Thank Linda S
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for your feedback. We are sorry to hear that your stay did not exceed your expectations. Our goal is curate original guest experiences which ensures you are warmly welcomed and have an exceptional stay from arrival to departure. We do hope you will give us another opportunity to welcome you back, so we may provide the experience which...

Copenhagen, Denmark
Reviewed 4 days ago NEW

This hotel is partly designed by Philippe Stark and that is pretty obvious when you stand in the reception area. All common areas are modern and cool without being "cold" in it's design - often dark colors are used which gives it a cosy kind of feeling. The bar/dinner is turned into a nightclub more or less, so if you're...

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Helpful?
Thank Troels A
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

We appreciate you taking the time to post a review on Trip Advisor. As you mentioned, Clift is known for it’s contemporary and modern design and fashioned by the renowned Philippe Starck. While we are sorry to hear that you experienced WiFi issues, we are glad that our team was helpful in resolving the issue for you. Our team takes...

Amsterdam, The Netherlands
Reviewed 4 days ago NEW

Located perfectly in the center of town, close to Union Square. Entrance is cool, although a little too dark for my taste in the evening. It has the boutique style entrance, but the rooms are just marginally different than the standard chain hotels in the US. I feel that the maintenance hasn't kept upto standards, halways are starting to look...

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Helpful?
Thank Tve2012
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Rest assured that your experience does not reflect our commitment to providing each and every guest with a memorable visit from arrival to departure. The insert which we provide at check-in is to inform our guests of the benefits they receive with...

Chandler
Reviewed 4 days ago NEW

The hotel was beautiful and it was in a perfect place for being downtown and right in the action. We appreciated all the help in finding out what would work best for our group and places to go. It was a fun time.

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Helpful?
Thank 806traciek
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for sharing feedback about your recent stay. We are pleased to hear that you enjoyed your girls vacation and that our team was able to assist in crafting a memorable experience- both within and outside of the hotel. Please come back and visit us again on your next trip to San Francisco!

New York
Reviewed 5 days ago NEWvia mobile

For a premium priced hotel we were very disappointed. Awkward room layout, cheap furniture, tiny awkwardly positioned tv, paint peeling in the bathtub and a paper thin door between the next room resulting in little sleep due to noisy neighbors. Huge waste of money. Don't bother.

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Helpful?
Thank Jack B
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

We are equally as disappointed to learn of your experience, which certainly does not reflect the quality principles and service standards to which we are committed. We remain diligent in ensuring cleanliness and attention to detail are a top priority. I assure you that your concerns have been reviewed by management, and are being addressed. As a matter of fact,...

Baltimore, Maryland
Reviewed 5 days ago NEW

I stayed here for a conference at the Moscone Center. It is a bit of a walk to the Moscone Center, but it is near some great restaurants. The front desk staff and doorman were friendly and polite. Check-in/Check-out was quick and easy. Room was clean and well-maintained. Plenty of elevators, so never had to wait long for one. I...

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Helpful?
Thank MDDUKE07
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

We are delighted to receive your five star review! From the warm and friendly service provided by our team to our central location, it’s nice to hear that you enjoyed various aspects of your stay which our guests have come to love and appreciate. As you mentioned, Clift is conveniently located to Moscone Center and many other San Francisco landmarks....

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more   less 

Additional Information about Clift Hotel San Francisco

Address: 495 Geary Street, San Francisco, CA 94102-1222
Region: United States > California > San Francisco > Union Square
Price Range: $273 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clift Hotel San Francisco 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Clift San Francisco
San Francisco Clift Hotel
Hotel Style:
#27 Business Hotel in San Francisco
#41 Green Hotel in San Francisco
#41 Luxury Hotel in San Francisco
#49 Family Hotel in San Francisco
#64 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Clift Hotel San Francisco staff and other travellers.
21 questions
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Questions? Get answers from Clift Hotel San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for good view”
 of 5 bubbles AlexTedje2017, 6 Dec 2016 | Read review
“Beautiful city sunset with a west window view”
 of 5 bubbles lindasP5762PA, 5 Dec 2016 | Read review
“ Steve was great - he helped us find our way around town and made some great suggestions. One note: If you are truly going green you need to put up towel racks for the towels to dry on. Our stay was nice.”
 of 5 bubbles 806traciek, 4 Dec 2016 | Read review
“Bring a friend. Snooty clients ”
 of 5 bubbles greenbeauty13, 19 Nov 2016 | Read review
“interior room very quiet”
 of 5 bubbles 700robins, 19 Nov 2016 | Read review
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