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The Clift Royal Sonesta Hotel

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Traveller (590)
Room & Suite (342)
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Overview
  • Excellent35%
  • Very good39%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“redwood room”(343 reviews)
“redwood bar”(71 reviews)
“velvet room”(48 reviews)
AMENITIES
Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
4 Star Hotel
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Additional information
Offers from The Clift Royal Sonesta Hotel
Special Offer: Park and Stay
Offers from The Clift Royal Sonesta Hotel
Special Offer: Park and Stay
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,771)
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3,263 results
Traveller rating
1,167
1,144
533
249
170
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1,167
1,144
533
249
170
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1 - 5 of 3,263 reviews
Reviewed yesterday

No coffee maker in the rooms. If you wake up before 6:30, you will be jonesing for coffee. Bar staff argued with employees rather than having the employees provide service for over 30 minutes. Eggs were overdone and potatoes were burned, but no replacement offered....More

Review collected in partnership with Sonesta
Thank bizr0adwarrior
Hotel's Favourite
Reviewed 17 March 2018

Our first time to San Francisco and this hotel was recommended to us. It didn't disappoint. Great location at Union Square with an incredible decor and very cool feel. Rooms were nice, staff were excellent and the whole experience was thoroughly enjoyable. Will definitely be...More

2  Thank ClintonHayes
Response from Clift_Rooms_Manager, Front Office Manager at The Clift Royal Sonesta HotelResponded 20 March 2018

Dear ClintonHayes, We appreciate your feedback and we are delighted you enjoyed your stay. Even more thrilled that we met your expectations from the recommendation of the Clift. Thank you again and we are looking forward to your next visit. All the Best, Julia

Reviewed 3 days ago via mobile

The Clift came highly recommended from friends who normally have impeccable taste. The location is very good, and the price better. Our spirits rose when we received an upgrade. Our room was a mini suite, very spacious. It was downhill from there. The couch and...More

Thank sman172018
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

It has been a pleasure to welcome you to the Clift Royal Sonesta. While it warms us to read that our team has always delighted, and able to accommodate you with an upgraded suite, we are sorry to learn that your most recent visit fell...More

Reviewed 3 days ago via mobile

We were a group of 9, staying three nights. The hotel is located down town, which is helpful if you have business or for private trips. The rooms are quiet small compared to other US hotels, breakfast is cheat, very expensive, everything costs extra, e....More

1  Thank Oliver B
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

Thank you for choosing the Clift Royal Sonesta. While we are glad that you like the location of our hotel, we are sorry to hear that you feel overpriced for our breakfast. Our pricing for food and beverage is very comparable to other hotels nearby....More

Reviewed 4 days ago

The location is quite good to move around in the city, the bedding is very comfortable and if there was not the poor sound insulation, one could really enjoy a long night sleep. Very friendly room maids. The residential fee is an expensive joke and...More

Review collected in partnership with Sonesta
Thank juerg w
Response from Tony L, Manager at The Clift Royal Sonesta HotelResponded 2 days ago

It was a joy to welcome you to Clift Royal Sonesta and we thank you for taking the time to share your review. While we are warmed to find that our Royal Sonesta colleagues impressed with their friendly hospitality, we regret to learn that you...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$229 - US$630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in San Francisco
#42 Green Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$229 - US$630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in San Francisco
#42 Green Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (590)
Room & Suite (342)
Dining (26)
Amenities (67)
Business Centre & Event Rooms (13)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
andijon
3 May 2018|
AnswerShow all 5 answers
Response from gtautista | Reviewed this property |
There isn't a fine hotel in SF that isn't near some of the homelessness that pervades the city. Some of the "charm" as it's called now. Be alert and best to plan on where you're going so as to not be hanging around and... More
1
Vote
Janis C
12 December 2017|
AnswerShow all 5 answers
Response from Clift_Rooms_Manager | Property representative |
Unfortunately, we do not have a bar on our roof. It's just a secured roof with equipment.
0
Votes
ckennedy98
16 October 2017|
Answer
Response from Clift_Rooms_Manager | Property representative |
We don't have any sofa sleepers in our rooms, we do offer roll away beds
0
Votes
Room Tips
"We requested a quiet room which we received overlooking a rear court yard."
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"don't go here"
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"Higher Floors=Better City View"
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"Do not stay here!"
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