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InterContinental Mark Hopkins San Francisco

InterContinentalUS$179*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Mark Hopkins San Francisco
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2,432 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mark Hopkins San Francisco
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Showing 2,164: English reviews
Washington DC, District of Columbia
Reviewed 12 October 2013 via mobile

The "norm" for luxury hotels is to nickel and dime (well, the charges are considerably higher) their guests. It's an odd fact that a Marriott/Holiday Inn type place will almost invariably offer free WiFi and free coffee/tea and often light breakfast in the lobby, if a motel, free parking as well. But the more you pay, the less you get...

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Helpful?
Thank qstreet
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Dear qstreet, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once...

Orebro, Sweden
Reviewed 10 October 2013

The Mark Hopkins is located at a perfect location in the city, provided you have no problem to conquer the steep streets. The views from the Top of the Mark are great. The general atmosphere of the hotel is rather outdated, but could still be charming if the personnel would be hospitable, which they are not except for the staff...

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2Thank Pim_Sippola
David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am delighted to hear that you enjoyed your stay with us, especially the service from the Front Desk and Concierge team. I am sorry however to hear that you found the Top of the Mark Lounge staff unfriendly. Please be assured that...

Reviewed 9 October 2013

My husband and I recently stayed at Mark Hopkins. We were quoted a rate of $349 a night. While our stay was excellent and the hotel beautiful, we were shocked to view our bill and see that for the last 2 nights our rate went to $439 and then $719! When we called the hotel next day they told us...

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7Thank Pboldys
David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Hotel Management has contacted the guest.

Tunbridge Wells
Reviewed 8 October 2013 via mobile

This is a delightful hotel. Old fashioned elegance. Service is excellent. Rooms as quality classic. Everything expected is there. It is an opulent place to stay. Small not likes: expensive internet on my deal and $6 water in room. Ovrrall very good and look forwars to staying again

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Thank TunbridgeWellsTrevor
Niagara
Reviewed 7 October 2013

We stayed at this hotel for 3 nights as part of a larger group tour package and found it to be an excellent choice. We have been to S.F. before but stayed in the Fisherman's Wharf area. This location allowed us to explore many other parts of the city. The hotel exceeded our expectations from the friendliness of the staff...

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Thank Niagaranomad
Portland, Oregon
Reviewed 7 October 2013 via mobile

Get a club room here and you will feel like a star! Morning breakfast, afternoon tea, happy hour, and sweets before bedtime are all included. The rooms are spacious and elegant and the views are phenomenal!! Only downside is being at the top of the hill means hiking back up every time you go down but hey, it's San Francisco...

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Thank Melody B
Dublin
Reviewed 6 October 2013

Stayed here for 3 nights in May, can’t remember anything bad about the room or hotel really. The hotel has a nice entrance and lobby and the bar on the top floor is certainly worth a trip as the views are amazing. I can’t comment on breakfast or eating in the hotel. The lack of a bar/café on the ground...

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Thank JurKal
Chicago
Reviewed 6 October 2013

We spent one night in San Francisco and stayed at the Mark Hopkins at the top of Nob Hill. The hotel is lovely with lots of elegant details. They upgraded us to a suite and it was luxurious to have 2 full rooms and a bath in San Francisco. The amenities in the bath were top notch and included bath...

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1Thank Beetky
Marlow, United Kingdom
Reviewed 5 October 2013

Stayed here on business with a colleague and thoroughly enjoyed our stay. Large rooms although the shower was poor for a hotel of this standard and the dreaded shower curtain that surely is a throwback to the 1970's? Used the gym twice and the equipment was rather shabby and in need of updating. The hotel has a grand feel that...

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Helpful?
Thank Ajortho
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Dear Ajortho, We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are disappointed that we did not meet your expectations on this particular day. Though we would prefer you had a better experience at our...

Memphis, TN
Reviewed 5 October 2013

Our room was overly hot for our one night stay. After many complaints, nothing was done to fix this - slept with windows open and a constant longing and hope for a breeze to pass by... The room, while pleasantly accommodated, seems to be dated along with the rest of the property. The elevators are almost reminiscent of a circus...

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Thank JMSinMEM
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Dear JMSinMEM, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide...

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Mark Hopkins Suite (19)
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04/06/2017 05/06/2017
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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108-2228
Region: United States > California > San Francisco > Nob Hill
Price Range: $289 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mark Hopkins San Francisco staff and other travellers.
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Questions? Get answers from InterContinental Mark Hopkins San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are better but all rooms have a tremendous view”
950claudep, 18 May 2017 | Read review
“Try for a quiet corner room with city views on the 10th floor”
miathecat, 17 May 2017 | Read review
“Upper Floor with Golden Gate Views”
losjacksons, 14 May 2017 | Read review
“Not sure about the benefits of Intercontinental Ambassador - I didn't get any benefit at this hotel.”
She007, 3 May 2017 | Read review
“Try a different hotel”
chilangom, 1 May 2017 | Read review
5 of 5
InterContinental
US$179* /night
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AMOMAUS$357
PricelineUS$179
Expedia.comUS$179
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Prices are for 1 room, 2 adults
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