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Fairmont Heritage Place, Ghirardelli Square

Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairmont Heritage Place, Ghirardelli Square
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660 Reviews from our TripAdvisor Community

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Showing 589: English reviews
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Gatineau
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

What can I say: it's the closest thing to a perfect hotel! The location is great: two blocks from Fisherman's wharf and great restaurants. The complementary house car will bring you to any other great spot within a two miles radius. The staff are wonderful: positive attitude and always willing to help. The concierge got us great seats at an...

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Helpful?
Thank Francis D
About Hotel's Favourite Review
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. We pride ourselves on proving excellent value to our guests, and it...

San Francisco, California
Reviewed 4 weeks ago

We had a number of visitors coming to San Francisco. We wanted a comfortable place for they to stay. We booked a two bedroom suite at the Fairmont Heritage. It was pricey, but the accommodations were very good, and the suite could handle 6 people easily. The visitors were comfortable, and the facilities were very convenient (full kitchen, laundry). When...

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Helpful?
Thank sanfran94
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the property so well-suited to your needs. As you mentioned, the residences are well-appointed and are residential in nature and it sounds like you appreciated it. Thank you again for your kind words and we hope to have the opportunity...

Portland, Oregon
Reviewed 5 weeks ago

The Fairmont Heritage is one of those few remaining outposts of civilization in our world. The staff are professional and go that one step beyond being merely friendly and helpful. It’s effortless to stay there. The rooms are spotless, comfortable and pleasing to the eye in that way that your home is, when it is. If you enjoy the area,...

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Helpful?
Thank themagi2017
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your extremely kind words about the property. We're thrilled to hear you had such a nice stay and found the property so well-suited to your needs. Thank you again for your kind review and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Scottsdale Arizona
Reviewed 14 April 2017

We recently visited San Francisco during a Spring break with our three youngest children ( 11,9 and 8). The "residence" as the associates at this property like to (and accurately) refer to the Fairmont Heritage Place was more like a working urban apartment than a hotel suite. We had two large bedrooms, each with it's own bath, a nice sized...

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1Thank John A
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. Our location at historic Ghirardelli Square makes us the perfect spot from which to explore the city. Thanks again for your kind review and we hope to welcome...

Reviewed 10 April 2017 via mobile

Love this place!! Had a 2 bedroom on 4th floor overlooking Bay and Alcatraz. Great amenties such as high end kitchen, beautiful bathrooms, washer/dryer, continental breakfast, hour long evening wine and cheese reception, great fitness center, fire pit outdoor seating area, great location in Ghirardelli square. Although, the best amenity is the great staff. Michael, Zach and Shah were among...

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Helpful?
Thank terbo02
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled to hear you had such a nice visit and enjoyed great service from the staff. It sounds like you had a great stay and found the property well-suited to your needs. Thanks again and we hope to have the opportunity to welcome you again...

Reviewed 4 April 2017 via mobile

This is a great property for a family vacation. You can get rooms with 1-3 bedrooms. They are essentially high end apartments; well appointed with full kitchens, washer/dryer and great bay views (from the wool building). The staff is great and highly attentive. They have a great gym and free bikes you can use to tour around the city. A...

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Helpful?
Thank Jonathan E
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and enjoyed such great service. As you mentioned, our location at historic Ghirardelli Square, makes us the perfect spot from which to explore the City, Thanks again for your kind review and we hope to welcome you again...

Grover Beach, California
Reviewed 1 April 2017

We recently stayed 3 nights at this hotel and were overwhelmed by the level of service provided. Every detail was addressed and staff were extremely friendly. The accommodations were contemporary with a touch of old world class. Our room had an excellent view of Ghiradelli Square and the bay. Accommodations were so comfortable that it was hard to leave the...

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Helpful?
Thank 1SLOSSR
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you had such a nice stay and enjoyed such great service. As we pride ourselves on delivering engaging service, that's great to hear! I look forward to sharing your kind words with the team, I know they'll be thrilled to hear it. Thanks again for your kind...

Reviewed 20 March 2017 via mobile

There are plentiful reasons to love what Fairmont has done with this former infamous chocolate factory. They all come with a hefty price tag, so the standard of review must live up to the cost being paid. The lodging is beautiful and ideal for families visiting this amazing city. We were in a 2 bedroom unit with "city view." Despite...

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Helpful?
1Thank Gary A
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you and your family had such a nice visit overall and found the suite well-suited to your needs. I apologize for the check-in issue and can appreciate the frustration that caused, particularly after such a long trip from the East Coast. I...

Houston
Reviewed 20 March 2017

Outstanding service, above and beyond, starting from the moment our car dropped us off at the front door. Shah at check-in was super helpful. We had pre-paid a 3BR suite for 4 nights, but there was heavy road construction going on. Shah let us tour a quieter 2BR unit on the opposite side and eventually moved us to a quieter...

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Helpful?
Thank Toro9
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. As we pride ourselves on service, it's great to hear of your interactions with the team. Thanks again for your kind review and we hope to welcome you...

Los Angeles, California
Reviewed 18 March 2017

We stayed at the Fairmont a couple of times now and we’re always surprised by the generosity and exceptional guest services. This time, we booked a 2 bed/2.5 bath room. It was large – the livingroom had a great view of the pier and a nice fireplace which was great since it does get a bit chilly even during summer...

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Helpful?
Thank AnnCalifornia11
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

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04/06/2017 05/06/2017
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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 

Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $996 - $2,646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#18 Luxury Hotel in San Francisco
#22 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heritage Place, Ghirardelli Square staff and other travellers.
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over a year ago
Brooklyn, New York
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Questions? Get answers from Fairmont Heritage Place, Ghirardelli Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I doubt there's a bad room in the entire hotel.”
FrancisD143, 25 Apr 2017 | Read review
“Rooms facing the bay are the best.”
950yingz, 12 Feb 2017 | Read review
“the two bedroom apartments are wonderful and pretty view from all the rooms.”
B3681UQvanessad, 22 Oct 2016 | Read review
“The even numbers have the Bay views; the odd numbers have the view of North Point Street....”
Vegasjoe57, 14 Aug 2016 | Read review
“Suite if possible.”
JimMacNaughton, 5 Aug 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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