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San Francisco Marriott Union Square

Booking.comUS$279*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,761 Reviews from our TripAdvisor Community

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Showing 1,502: English reviews
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Bengaluru, India
Reviewed yesterday NEWvia mobile

Located at the Union Square makes it very convenient to access downtown offices and all the shopping at Union Square. Food options for Vegetarians are limited but the chef will take the sausage out of the pizza if you ask.

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Helpful?
1Thank LakshmiC
Reviewed 5 days ago NEW

We opted for the two double beds with a view. The room was huge, and the view was very nice. We had a sofa at one end and two chairs by the window. The beds were comfortable, everything was sparkling clean and updated, just what you'd expect in a high end hotel. The bathroom vanity was rather small but had...

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Helpful?
Thank Fairoakslady
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for your review. We are thrilled to hear that you enjoyed the view and your accommodations. We look forward to hosting you again soon!

Weatherford, Texas
Reviewed 5 days ago NEWvia mobile

Business trip with group of 25+ Frequent traveler (200+ nights per year) This is my third trip to the area...not a fan of San Francisco or the Bay Area, rude people, homeless everywhere, and piles of garbage stands in glaring contradiction to the inflated prices in this area. This contradiction carries on to this Hilton property. Incredibly overrated for the...

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Thank TexasRob67
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

We are sincerely disappointed to hear that your time with us did not meet our usual excellent standards. We do keep our prices in line with other hotels in the area and will share your feedback with our team.

Reviewed 1 week ago

Beautiful, modern hotel. Lovely junior suite corner room on 19th floor. Great view. Close to restaurants and shopping. Staff very friendly and helpful. Arrived early morning hoping to leave bags at hotel till check in time but room was already available.

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Thank KAREN I
Moab, Utah
Reviewed 1 week ago via mobile

Really enjoyed our week!! Staff is super friendly! Location is near everything you want to do in SF. Cable car is right out our window, so at times it's a little noisy, but it's in a major city with a lot going on. You shouldn't expect peace and quiet in SF. If you have a car, use the parking garage...

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Helpful?
Thank Geoff S
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for your wonderful review, Geoff. We're thrilled to hear you loved the location and super friendly staff. We hope to host you again soon!

San Mateo, California, United States
Reviewed 1 week ago via mobile

The staff are amazing and the hotel was a great location! They have a concierge lounge with variety every night and drinks. Room service is amazing must try the club sandwich that my husband ordered for himself three nights in a row and still talks about... staff was incredible housing was nice but not the cleanest but all we wanted...

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Helpful?
Thank Luisa S
Singapore, Singapore
Reviewed 1 week ago

Stayed 3-nights in a King Bed Guest room from 12th - 15th April. Visiting relatives staying in San Francisco after attending a convention in LAs Vegas Pros: (1) Rooms were kept clean No complaints. House keeping kept room clean over my stay. Room photos attached (2) Nice & Helpful Staff Firstly the staff at the property were all very friendly...

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Thank TongHwi
VA
Reviewed 1 week ago

First of all, shout-out to Rob at the front desk who provided exceptional service throughout an extended stay. The staff in the executive lounge, the doorman, and the ladies who serviced the rooms all did a great job. Location is central for sightseeing, and was close to my office. Only "complaint" is that along with location, you get lots of...

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1Thank VAbeachgirl
Newport Beach, CA
Reviewed 1 week ago

Very impressed with this hotel because of the staff. Rod at the front desk was so accommodating when we had to have early check-in in order to attend a wedding. Everyone: from room-service, housekeeping, doorman etc. were charming. Hotel just fine, room a bit small, but wouldn't expect different in SF. Room was very clean, the bed was super comfortable,...

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Thank UK2OC
Phoenix, AZ
Reviewed 1 week ago

I checked in to this hotel on May11, 2017. I very rude and surly clerk informed me I was at "wrong hotel". I assured him i was not at wrong hotel. He again rude told me that there "are 4 Marriotts in downtown", I showed him my conformation and he rudely said"you spelled your named wrong" I was the not...

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1Thank TRavlerbarry
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for taking the time to review your experience with us. While we're pleased to have hosted you, we're disappointed to hear that you did not experience the level of customer service that we aim to provide for our wonderful guests. Please know that we will certainly be passing along your comments to our management team to look into...

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11/06/2017 12/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 

Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Region: United States > California > San Francisco > Union Square
Price Range: $321 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square
Hotel Style:
#12 Green Hotel in San Francisco
#22 Business Hotel in San Francisco
#27 Luxury Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Union Square staff and other travellers.
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Questions? Get answers from San Francisco Marriott Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 2103, totally quiet and pretty good view.”
UK2OC, 16 May 2017 | Read review
“Join the reward club prior to booking ( free ) and in room internet is free”
, 12 May 2017 | Read review
“The higher the floor facing the bay, the best for views. 22nd to 29th floors best.”
  • Dusk view of Powell St & Bay/Coit Tower from 26th floor--how super!!!
869glens, 29 Apr 2017 | Read review
“For the best views, ask for a high floor on the north side of the building”
NolaHal, 21 Apr 2017 | Read review
“Go High! Views are better.”
JeriLG, 19 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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