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San Francisco Marriott Union Square

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1,659 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
SC
Reviewed yesterday NEW

We have visited San Francisco numerous times, but were thrilled to find the Marriott. Absolutely lovely room. Absolutely best location---wonderful eating placed literally outside the door. There is no better location. Will definitely stay here on any return trip. Highly recommend.

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Helpful?
Thank bearcreek
Seattle, WA
Reviewed 1 week ago NEWvia mobile

The hotel is in a great central location, with a cable car running right outside and lots of city bustle in the immediate vicinity. I walked to many attractions, and also to the BART station just a few blocks away. Getting a taxi can be tricky at some times during the day but I never had a problem getting an...

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Helpful?
Thank tai4de2
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

We would like to thank you for sharing your review with us. We appreciate your positive feedback regarding our location and guest rooms. We're sorry to hear about the noise you experienced and that you were disappointed in our breakfast options and we'll be sure to share your input with our team. We hope to welcome you back for a...

Los Angeles
Reviewed 1 week ago

Excellent experience. The corner rooms, which I think they call a junior suite, are worth the extra money, unless it is a large difference. I like that the rooms have the traditional Marriott colors. Yellow carpet, red sofa. The bathroom had a shower and bathtub. Everything in excellent condition. I especially like that the windows open at the bottom a...

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Helpful?
Thank Hawaii-Fan-from-LA
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

What a pleasure it was to read your review. We love hearing that you enjoyed your stay with us. Thank you for your feedback regarding our guest rooms! We find our guests' input very valuable. We are honored to be your San Francisco hotel of choice.

Anaheim, California
Reviewed 1 week ago

The Marriott is my favorite hotel excellent service very professional , this place no exception, The doorman Butch was very professional friendly and very helpful with the luggage and the car, this hotel located in the center of city , the room was large also asked for refrigerator provided at no extra cost, nice shower stall with soft water, the...

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Helpful?
Thank Roger A
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Nothing delights us more than reading your kind remarks, Roger! We are thrilled to know that our team always goes above & beyond to provide you with attentive, helpful service. It also excites us to know that you enjoyed our comfortable rooms with stunning city views. Thank you for sharing your brilliant experience, we look forward to welcoming you back...

Nashville, Tennessee
Reviewed 1 week ago via mobile

Excellent hotel. Excellent location. Near to many attractions and many transport options. Staff are very friendly. Rooms are of good size and clean. Breakfast good. Lounge was good as well. Elevators are fast and always available even when hotel was busy. I recommend this hotel in SAN Francisco.

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Helpful?
Thank Ashraf H
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

We are so happy to hear about your 5-star stay, Ashraf! Nothing delights us more than knowing that you enjoyed excellent, friendly service from our team and that you were able to conveniently explore San Francisco due to our prime location. Should your travels bring you back to the city, it would be our pleasure to host you again.

West Boylston, Massachusetts
Reviewed 1 week ago

I arrived at 2 P and the front desk found me room that was immediately available. (Due to my status I was upgraded to a junior suite, with two views of San Francisco, including the Powell Street cable cars,) Service was excellent throughout my stay. Hotel operator even asked if I needed a "back-up" on my wake up calls. Service...

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Helpful?
Thank Dave E
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for your wonderful review regarding the service you experienced at our hotel, Dave! Hospitality is very important to us and we're beyond thrilled that you were provided with such outstanding service throughout your stay. We appreciate your kind words and we hope to welcome you back very soon.

Derbyshire
Reviewed 2 weeks ago

Stayed at this hotel whilst on business in the USA. Found it very comfortable with friendly attentive staff. Issues to note are that not all rooms have a safe or fridge, out of 4 colleagues only one got a room with these facilities. Internet is not free unless you are a Mariott loyalty card holder. The hotel is big, with...

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Helpful?
Thank EckingtonDerbyshire
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for taking the time to provide your honest and valuable feedback with us, EckingtonDerbyshire. While we are pleased to read that you found our rooms comfortable and our staff friendly, we are disappointed to hear that your stay did not exceed your expectations. Again, we appreciate your candid feedback and hope to welcome you back for a 5-star...

Atlanta, GA
Reviewed 2 weeks ago

My sister and I decided to spend a girls weekend in SF. I extended a work trip and she flew up to meet me. I had previous stayed in this hotel over 5 years ago (summer 2011) after a conference and since this was a last minute decision, I opted to go with what I knew and booked two nights...

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Helpful?
Thank Lag N
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for joining us in the heart of Union Square, we are so happy you enjoyed a wonderful stay! We are delighted to hear that you enjoyed the hustle & bustle in the heart of the city while enjoying the peace & quiet inside our comfortable hotel. It also thrills us to hear that our concierge was...

Salt Lake City, Utah
Reviewed 2 weeks ago via mobile

Located within a block or so of Union Square and the center of the city, the Marriott Union Square is a lovely upscale hotel in San Francisco. On-site dining, nice furnishings, spacious rooms and a comfortable bed makes this hotel a good choice for the business and sightseeing travel alike. There is great shopping and dining within close walking distance...

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Helpful?
Thank CJPOB
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

We sincerely appreciate your wonderful review! Nothing makes us happier than reading that you enjoyed our prime location as well as boutique, comfortable design. We are delighted to hear that our team provided you with accommodating, friendly service and that your stay met the wonderful Marriott standards. Thank you, we look forward to welcoming you back again soon!

Allen, TX
Reviewed 2 weeks ago

On our recent trip to San Francisco, my wife and I stayed at this hotel. Fortunately, I still had Marriott Reward points from prior business travel, so staying for free made it even better. The location of the hotel is great. Being just a block or so from Union Square and very close to the financial district means many great...

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Helpful?
Thank David G
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for being a valued Marriott Rewards member, it was truly our pleasure to welcome you & your wife to San Francisco. Nothing delights us more than knowing that you enjoyed our prime location in the city and that your stay was seamless. Should your travels bring you back to the city, we hope you will find...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 

Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Region: United States > California > San Francisco > Union Square
Price Range: $287 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Marriott, Booking.com, Travelocity, Hotels.com and Odigeo so you can book your San Francisco Marriott Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square
Hotel Style:
#11 Green Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#22 Business Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Union Square staff and other travellers.
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Questions? Get answers from San Francisco Marriott Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the elevator”
 of 5 bubbles rogera728, 27 Nov 2016 | Read review
“Always ask for a quiet room away from mechanical noise and traffic (worked this time.)”
 of 5 bubbles 9davee, 22 Nov 2016 | Read review
“high floor for less street noise”
 of 5 bubbles 242DavidG242, 15 Nov 2016 | Read review
“The higher floors are worth the view!”
 of 5 bubbles TravelingADream, 14 Nov 2016 | Read review
“higher floors are nice..and very quiet. View to south was quite nice as I could see down to the Union Square.”
 of 5 bubbles Dr-Ing-Dchen, 14 Nov 2016 | Read review
5 of 5
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