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Post Hotel

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138 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Chiang Mai Province, Thailand
Reviewed 13 April 2016 via mobile

I haven't visited the hotel and I NEVER will! Post Hotel degraded the room type without any compensation. I booked a Deluxe room at Post Hotel for 8 nights through Expedia and I've paid by credit card and got the confirmation mail already. However, after a few weeks, Post Hotel sent me an mail and informed me that they had...

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4Thank clare169
Vancouver, Canada
Reviewed 22 March 2016

We booked 4 nights for a Deluxe Room (with private bathroom and a queen bed) about a month in advance through Expedia. We paid in full and received confirmation; however, once we tried to check-in, the manager at the Post Hotel refused to honor our reservation. He mentioned that we did not pay enough and he ultimately reserves the right...

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5Thank 2globetrotter2016
Post H, Guest Relations Manager at Post Hotel, responded to this review

We are very sorry to hear your concerns. We already informed the management regarding on your comments. We expect the staff to cater your concerns so we could provide you the best service you deserve. We hope you will consider us again!

Vancouver, Canada
Reviewed 12 March 2016

DO NOT BOOK with Post Hotel! I had a similar experience from a previous reviewer and had a non-refundable room booked through Hotels.com downgraded. After I paid for four nights up front, I received a curt message simply stating that the price they had charged me was too low and they were downgrading my room from Double Deluxe to the...

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5Thank Ingri-ingri
Post H, Guest Relations Manager at Post Hotel, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were not addressed in a professional manner. The standard procedure in such cases is to confer with...

helsinki
Reviewed 7 March 2016

As some others have mentioned, the hotel lobby is a bit worn down. To me, that wasn't a problem (I did not sleep in the lobby). My room (in the 5th floor) was nice and clean, the shower worked well. Further, the neighbourhood was relatively quiet. I was able to sleep with the window open. The wifi worked well, and...

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1Thank uniikkinimi1
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are...

Singapore, Singapore
Reviewed 11 December 2015

Location was not too bad and for the price it was reasonable. Cleanliness was good but the people at the reception wasn't very friendly. There was no kettle just a coffee maker and it was really difficult to boil water using it. Badly dehydrated during my stay for 2 weeks.

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1Thank Hazel_Tay
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am glad that you appreciated our accessible location, affordable rates and the cleanliness of our hotel. We sincerely apologize that you were not completely satisfied with our facilities and for the unprofessional behavior of our staff. Rest assured that we will have these issues looked into and resolve immediately. Thank you for your business and hope that you can...

Stockholm, Sweden
Reviewed 29 November 2015

Don't get alarmed by the hotel lobby and the hall way. It needs to get refurbished, thats clear. But the room I stayed in was newly renovated both the room and the bathroom. The location is great. Close to bars and shopping. The staff was helpful and very friendly.

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1Thank jimZon
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I hope you will accept our sincerest apologies for these...

Halifax, United Kingdom
Reviewed 12 October 2015

I agree with a previous post, the lobby is old & dirty and the lift is a bit frightening, really old with metal cage doors, I only went in it once. The carpet throughout was very dirty so I was pleased to find laminate flooring in the room. The bathroom was very clean and had obviously had new fittings, the...

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1Thank Karen H
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Karen H, Thank you for your review. We take your suggestions to heart and we use them to continuously improve upon our guest experience. Again, we apologize for not being able to provide you with the hotel experience that you truly deserve. The fact that we have failed to do this is disappointing and we are determined to work...

Gothenburg, Sweden
Reviewed 11 October 2015

The good: - Close to union square - Free wifi - Quite cheap comparing to other hotels in SF The bad: - Toilett was not flushing so good, often some "stuff" came back up when flushing. needed to flush 1-2 times more because of this. - No airconditioning. We tried to open the window, but the street was very noisy....

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Thank Oratomom
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Oratomom, We want our guests to enjoy their stay with us and to find our amenities to be accommodating and convenient. I am sorry that we failed to do this during your most recent stay. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon...

Mumbai (Bombay), India
Reviewed 9 October 2015

The hotel is in a very good location which is the only saving grace of the hotel. When I visited it was under construction so it was a mess. Plastic and dust everywhere, roof practically leaking. Extremely tiny room for which allowed only sleeping and breathing..

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Thank geet219
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for sharing this review and I am so sorry to hear about the difficulties that you experienced with the ongoing renovation of the area and the inconvenience that you did experience, though I’m glad you found our location to be convenient. Know that your voice is important to us and that we are working hard to address these...

Florence, Italy
Reviewed 16 September 2015

The entrance, lift and corridors were really old and dirty. The room was not very bad actually but the staff didn't attend clients at all. It is too expensive for what it offers (we paid 200 $ per night). It is very close to Union Square and this is the only real positive thing.

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2Thank Elena N
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again and that you'll finally be truly impressed with our improvements.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi

Additional Information about Post Hotel

Address: 589 Post St, San Francisco, CA 94102-1292
Region: United States > California > San Francisco > Union Square
Price Range: $144 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Post Hotel 2*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Post Hotel staff and other travellers.
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Questions? Get answers from Post Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private bathroom”
 of 5 bubbles nicko_jess, 13 Feb 2017 | Read review
“217 good shower”
 of 5 bubbles PJK129, 5 Dec 2016 | Read review
“Try and get and inward facing room. SF is noisy 24/7”
 of 5 bubbles jona557, 20 Oct 2016 | Read review
“room with front to Post St is a little noise at night”
 of 5 bubbles Eduz07, 30 Jun 2016 | Read review
“Ask for a refurbished room, round the back of the hotel to avoid the noise outside.”
 of 5 bubbles X9919ZDkarenh, 11 Oct 2015 | Read review
5 of 5