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Courtyard San Francisco Downtown

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Courtyard San Francisco Downtown
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988 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Dayton, Ohio
Reviewed 5 days ago NEW

Arrived on a Thursday for a week long family trip to San Francisco, the hotel location was good, not great but good, the rooms were clean and the staff was friendly. We were able to walk and uber everywhere until the rain came the first week in January and we literally bailed on our SF week and headed South to...

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Helpful?
Thank cnpowlette
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for staying with us at the Courtyard San Francisco Downtown during your recent family trip to San Francisco. We are glad the location of our hotel was to your satisfaction and that you found our rooms to be clean and staff to be friendly. Thanks again for your positive feedback, and we hope to have the pleasure of...

Austin, Texas
Reviewed 6 days ago NEW

I was pleasantly surprised at how relatively quiet the hotel was, both inside (no slamming doors or noisy elevators) and outside (with the exception of an occasional siren). The room was spacious and well appointed. Whispers, the bar/restaurant downstairs has excellent food and a very friendly staff as well. Do not hesitate to eat in the hotel. Two things to...

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Helpful?
Thank KarenFromTexas
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for the valuable feedback of your stay at Courtyard San Francisco Downtown. We are pleased you loved the service provided by our courteous staff, our convenient location being close to your places of interest and our delicious food offerings. However, we are sorry you did not experience a good night’s sleep in our bed. I have shared your...

Brisbane, Australia
Reviewed 1 week ago via mobile

We booked two rooms some months ago for family through booking.com. I rang from the airport at 9:00pm to reconfirm, the staff had no idea what I was talking about but seemed to have only one room arranged. By the time we got to the hotel, they still only had the one room arranged but eventually sorted out the second...

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Helpful?
Thank raftus88
geary j, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking the time to comment on your most recent stay with us. Although we pride ourselves on delivering outstanding service for our guests, unfortunately within your arrival process we fell short of that goal. We understand there is most definitely room for improvement, but we graciously thank you for giving us the chance to recognize our shortcomings....

Dallas, TX
Reviewed 2 weeks ago

We stayed at the Courtyard over the Christmas holidays. We got a pretty good deal for SF ($149/night), but the room and mattress seemed dated. The lobby was like Grand Central Station filled with noise, running children, etc. We heard some noises in our room, but overall it was pretty quiet. The location was pretty good, near MOMA, Market Street...

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Helpful?
Thank World_Hiker_Dallas
ManagerX1, General Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for being our guest and for taking the time to review your recent stay. We are happy that overall you had a pleasant visit and that our location met your holiday travel needs. However, please accept my apologies for not meeting your expectations in regard to the condition of your guest room. We acknowledge that it is time...

Home
Reviewed 2 weeks ago

After finding such a cheap rate, compared to other hotels in the area, I was shocked to see what a nice hotel this was. The staff was very friendly and helpful. The location was centrally located. We walked to Little Italy in 20 minutes. We also walked to a movie theater in 10 minutes.

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1Thank cindgail
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

We appreciate your wonderful remarks. It’s our goal to provide our guests with friendly, attentive service and the most comfortable facilities to provide a relaxing stay. I am glad that you appreciated our efforts and the amazing value we offer in the area. We hope you will stay at the Courtyard San Francisco Downtown the next time you visit our...

Toreboda, Sweden
Reviewed 2 weeks ago via mobile

The positives were clean and fresh rooms, Starbucks on site and an indoor swimming pool. The restaurant was good value for the money. The negatives were overpriced parking and breakfast. Plus there were only two guest laundries for the entire hotel. The location was good, walking distance to market Street and the trams.

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Helpful?
Thank naronsson1
ManagerX1, General Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for being our guest and for taking to review your stay at our hotel. I am happy that you found your accommodations to be comfortable and our location met your travel needs. However, I can certainly empathize with you about valet parking. As with most major downtown locations, there is an expense associated with convenient parking. We continually...

Nashville, Tennessee
Reviewed 2 weeks ago via mobile

Not much to add-- good Marriott hotel that delivers. Rooms are simple but clean. Check in is easy and staff is friendly. Good downtown location. Entry area was nice and decorated for Christmas with a large tree. Loved the outdoor fire pit area. Great place to relax and enjoy.

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1Thank Westermaab
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking the time to review our hotel. We agree that the fire garden definitely has an inviting serenity to it, and we are glad you loved it. It is also great to read that you were impressed with our friendly associates, convenient location and your clean room as well. We hope to welcome you back to the...

New Orleans, Louisiana
Reviewed 3 weeks ago via mobile

$60 per night parking is ridiculous Yes- in and out privilege is convenient but that is way high- we were downtown not by wharf-- bathroom in rooms need updating- look in the bathroom (where shower and toilet are) and you would think it was super 8 motel- no frills- Room was clean- horrible sewer smell by ice maker on 5th...

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Helpful?
Thank AprilScamFamMom
ManagerX1, General Manager at Courtyard San Francisco Downtown, responded to this review

Dear April, thank you so much for being our guest and for the review. I’m happy to read that overall you enjoyed your stay with us. However, I am sorry that you were disappointed with the cost of parking. As you may have experienced in your other travels, parking in major downtown cities can be challenging. Our central location close...

savannah ga
Reviewed 3 weeks ago via mobile

My wife and spend 5 lovely evenings beginning Dec 21 thru Dec 26 Long time rewards member ,upon checking was recognized by Alex who arranged for an upgrade and spend time discussing our options. Every time I passed the desk he asked if he could be of service recognized us by name. Our room in the 17th floor was superb...

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1Thank MILEAGERUNNER3
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Roger, thank you for your loyalty towards our brand and for a terrific feedback which truly made our day! Making sure that each guest's stay is flawless is what we strive for every day. Your recognition of our efforts goes a long way in motivating us to do even better. Thank you for letting others know that the Courtyard San...

Reviewed 3 weeks ago via mobile

My family and I (wife and 2 sons) stayed at this hotel just prior to christmas (4 nights).we enjoyed our stay immensely with all our needs met.a clean room,an extremely comfortable bed and size reasonably spacious for the 4 of us. The front desk staff were very helpful especially Ernesto and Sal knew the city very well and provided good...

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1Thank raynund g
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you so much for sharing your positive experience! We are happy to read how much you liked your spacious guest room and the in-room amenities we provide. All of our associates are highly invested in your total satisfaction, and we will be sure to share your recognition with Ernesto and Sal for their services. It was our pleasure to...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Courtyard San Francisco Downtown

Address: 299 2nd St, San Francisco, CA 94105-3123
Region: United States > California > San Francisco > SoMa
Price Range: $244 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Downtown 3*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Expedia, Travelocity and Priceline so you can book your Courtyard San Francisco Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Marriott
San Francisco Courtyard
Hotel Style:
#13 Spa Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
#72 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Francisco Downtown staff and other travellers.
19 questions
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San Jose
6 months ago
over a year ago
Mission Viejo, California

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Questions? Get answers from Courtyard San Francisco Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not hesitate to eat at Whispers, the bar/restaurant just off the lobby area. Excellent.”
 of 5 bubbles KarenFromTexas, 11 Jan 2017 | Read review
“Our room was on the 14th floor with a view of the lights of the city.”
 of 5 bubbles M6357MNrachaelm, 11 Dec 2016 | Read review
“Ask if they have a refurbed room”
 of 5 bubbles DJH747, 4 Dec 2016 | Read review
“Close the windows at night for a quieter sleep.”
 of 5 bubbles GPSwerve, 25 Nov 2016 | Read review
“Choose a room by 2nd St to have good lighting.”
 of 5 bubbles Dhirendra05, 23 Nov 2016 | Read review
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