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Hotel des Arts

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584 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Winnipeg, Canada
Reviewed 2 May 2007

Our experiece echoes so many of these other reviews. The hotel just sucked! No parking. A hideous "art installation" that resembled a spew of food poisioning on the walls. No dresser. Archaic bathroom with more mould than you could imagine. A sagging mattress. Arrogant staff at reception. Cramped quarters. An elevator that punked out and forced us to lug bags...

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6Thank travelbug356
Dallas
Reviewed 24 April 2007

After a few years of reading about this hotel in art mags, blogs, etc., I decided to give it a shot. Not because of price... not even because of location. More based on the circumstances around the artists rooms and the fact that it was something different than the hotels I normally stay at while traveling. I was excited about...

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4Thank rwells138
Hove, UK
Reviewed 24 March 2007

We arrived after having flown in from New Zealand so were tired and looking forward to checking in to the hotel. We were a couple of hours early and the room was not ready yet so we reluctantly left our bags and went for a walk. On first impressions, the hotel reception was funky but the girl behind the desk...

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4Thank hoveactually
kiwi
Reviewed 25 January 2007

I'm a solo female traveler and I found Hotel des Arts perfectly adequate. The location is excellent and my room was just fine for the amount that I was paying. I shared a bathroom - which was always clean. My bed was comfortable and warm. Sure the room didn't have a great view, the lift was small, and the carpet...

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3Thank kiwififi
Richmond, VA
Reviewed 5 January 2007

Hotel des Arts is in a very old building with very old carpets and a very old elevator. The rooms are "clean" but not squeaky clean (i.e. I found an old bar of dried up soap under the bathtub- how long had it been there?!). The bathrooms are small, whether you have your own or share. The tubs are claw-foot...

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4Thank ruthie923
robass1, hotel genral manager at Hotel des Arts, responded to this review

We take seriously guest comments about unfriendly service. When you stay with us, and you feel the staff has not been cooperative and friendly please do not hesitates to ask for the general manager. We are also constantly improving our accommodations and amenities. We are now in the process of adding bathrooms to rooms with out bath rooms. By end...

Singapore
Reviewed 17 December 2006

Everything horrible you've heard about this place is all TRUE! Our party of 6 had booked and received confirmed reservations 3 MONTHS before our trip in Oct for 3 rooms. After a long 20 hours flight, we arrived at the Hotel only to be informed that our bookings have "mysteriously" been cancelled - despite us having confirmed reservations. The unhelpful...

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6Thank Rach212
robass1, Hotel General Manager at Hotel des Arts, responded to this review

Hotel requires a valid credit card to guarantee reservations. In the event of over booking and we need to relocate guests, the hotel provide alternative accommodation. We prepare in advance all the accommodation arrangements so those guests who need to be relocated have a smooth relocation experience. We proved taxi fares to the new hotel and we also pay for...

Netherlands
Reviewed 31 October 2006

Upon arrival we encountered a very unfriendly man behind the desk and he would not change his attitude for the rest of our stay. We felt not welcome at all. We first had a room at the side of the hotel facing an alley filled with garbage containers (room 403). Every night the garbage was collected at 3.00 am and...

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4Thank Hageman
robass1, Hotel general Manager at Hotel des Arts, responded to this review

Hotel des arts is located in downtown area. It is a small building only 5 stories high. It is also a very old building. Unfortunately some of our rooms are in the area where there is constant noise. To address the issue we have installed double pained windows recently. IF you are a light sleeper we suggest when you making...

San Antonio
Reviewed 24 October 2006

The rooms are rather small. While the quilt and sheets were nice, the mattress was terrible. It was very thin and gave no support! As is not uncommon in San Francisco, there was no air conditioning in this hotel. There was also no ceiling fan, etc. (i.e., no air circulation except via open window). My room the first night overlooked...

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5Thank Beccakins
robass1, Hotel genral manager at Hotel des Arts, responded to this review

We are striving to constantly improve service and upgrade our amenities. To address issues of noise we have installed double pain windows in some of our rooms. We have also started on our bathroom remodel and we have also changed our bathroom amenities which are now Judith Jackson body products. One of the unique qualities of hotel des arts is...

St. Louis
Reviewed 14 October 2006

Knowing that San Francisco would be very busy in the middle of October, my wife and I booked our room here 2 months in advance. Eight days before our trip, we confirmed our reservation. The next day they called and said that they were "under construction" and could not accomodate. The hotel said we were one of three that they...

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5Thank stlcurly
Melbourne
Reviewed 13 October 2006

Although I found the hotel's eccentric paintings interesting, the best part about the hotel was the service. I stayed for 5 days with my partner and was always greeted and given tips on how to best get around the city. The manager also made us feel very welcome on the day we arrived, a feeling which continued even until the...

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Thank trinny28282

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel des Arts is at the crossroads of Union Square, the Financial District and the Chinatown Gate; perfect for business or pleasure. The Hotel des Arts presents the contemporary work of local artists complemented by the neutral simplicity, modern lightings and clean lines of the hotel furnishings. The result is art as an interactive experience rather than just decoration. Enjoy our complementary continental breakfast or dine in Le Central, a French Brasserie right downstairs. ... more   less 

Additional Information about Hotel des Arts

Address: 447 Bush St., San Francisco, CA 94108
Region: United States > California > San Francisco > Union Square
Price Range: $287 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel des Arts 2*
Number of rooms: 43
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Also Known As:
Des Arts Hotel
Des Arts San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Arts staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you see if you are getting a private bath or to share. They are really nice in the hallway not really necessary to pay the extra”
 of 5 bubbles X5576PXkarenb, 17 Jan 2017 | Read review
“Avoid room 506! Better yet, avoid this whole hotel!”
 of 5 bubbles 863livm, 7 Dec 2016 | Read review
“Its always better to have a room with your own bathroom.”
 of 5 bubbles L5232IPlauraj, 10 Nov 2016 | Read review
“Ask for a room with a bathroom”
  • Plug-in
 of 5 bubbles 307mattk, 31 Aug 2016 | Read review
“I would not choose 307 again.”
 of 5 bubbles Kye88, 27 Aug 2016 | Read review
5 of 5