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Park Central Hotel San Francisco

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Park Central Hotel San Francisco
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3,373 Reviews from our TripAdvisor Community

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There are newer reviews for Park Central Hotel San Francisco
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Showing 3,070: English reviews
NYC
Reviewed 15 April 2015

How many times do you get to make a first impression? When we first arrived, Park Central had two people working registration, with two lines, so I waited on one of the lines. When the person ahead of me was finished, I stepped up to the desk and the young lady said "excuse me" and left with a big smile...

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Helpful?
1Thank YankeeInVA
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear YankeeInVA, Firstly, I would like to apologize for the multiple transgressions you experienced during your stay. I am in total agreement with you that 1st impressions are key, and we surely did not put our best foot forward. I have alerted our executive management team about your experience. Rest assurance, we do not take such feedback lightly and will...

Reviewed 15 April 2015 via mobile

This hotel is located in central downtown, walking distance to many great spots. The staff was really friendly and the room was modern and comfy! The only negative thing I can say is that the room was smaller than I imagined from the pictures but considering I wasn't there to stay in a hotel room, I was perfectly fine with...

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Helpful?
Thank Yuliana G
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi Yuliana, Thank you for sharing your experience and for the 5-Star review! Our guestrooms for vary in size, depending on room category. We hope to see you again!

San Diego, California
Reviewed 14 April 2015

Standard hotel fare. This is the old Westin and I don't recall any big changes decor-wise. Looks the same, feels the same which is good because I like the Westin. 27th floor facing south has a gorgeous view of Yerba Buena and the city. The big bay windows is definitely a plus. The bathroom accessories were a disappointment. No ear...

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Helpful?
1Thank SocaLakwatsera
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

SocaLakwatsera, Thank you for your feedback. We're glad you had a great leisure visit with your family. The views from the upper floors are surely delightful and we're glad you agree. In regards to the guest bathroom amenities, I have forwarded your feedback over to our housekeeping management team. All the best! Safe travels!

Newcastle
Reviewed 13 April 2015

Our room with two queen beds on the 31st floor had a great view all the way to Alcatraz and including many city buildings and neighborhoods. Moving around the city from here was easy, with buses, cable cars, and historic street cars running within a block or two. We took the BART from the airport and it was an easy...

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Helpful?
Thank willwork4wine
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

HI Willwork4wine, We thank you for outline your visit and for highlighting our central location. We're glad to here that you were able to upgrade and take advantage of the wonderful views from our high floors. I'm also glad to hear our staff was able to quickly recover for the hiccup surrounding breakfast you mentioned. Cheers and hope you visit...

Perth, Australia
Reviewed 12 April 2015

Was in San Francisco on business - my first visit to the city. This hotel was horrendous and affected my stay. The staff are incredibly rude and unhelpful, the food is horrid and the room small and uncomfortable. How this is a part of the Starwood group is beyond me.

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Helpful?
2Thank Hunter S
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Hunter, We would sincerely like to apologize for your encounters you experienced during your stay. Thank you for your feedback and we hope you are willing to give us another try!

Reviewed 11 April 2015 via mobile

I recently stayed at this hotel while taking part of the conference at Moscone. I like this hotel very much. Lively bar area. I had been upgraded to a deluxe room which was spacious and modern. I would definitely consider staying here again when I am back in town later this year.

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Helpful?
Thank RAK350
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hello there RAK350, Thanks for the review and we're delighted you enjoyed your stay! We hope to see you again when you're in town for the next San Francisco-based conference you attend (or vacation!). Cheers!

Montreal, Canada
Reviewed 10 April 2015 via mobile

This was a comfortable hotel in a convenient location. The staff was friendly and helpful when needed. It seems to have been renovated recently, and feels crisp. The food in the restaurant is good but not great. The hotel is a good option in this area of downtown SF.

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Helpful?
Thank Carlos S
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi there Carlos! Thank you for your review. We hope to see you next time. Safe travels!

Olympia, Washington
Reviewed 9 April 2015 via mobile

Stayed here with my daughter traveling over spring break holiday. Don't let the website fool you or the ubiquitous corporate attempts to convince you with signs and advertising this place is anything but a two star hotel underneath a shallow veneer of renovation. From the request for a nice room that ended up them putting us next to the elevator...

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Helpful?
2Thank Titanium69
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Titanium69, Thank you for choosing to stay with us during your daughter's spring break. It's definitely troubling to hear of your experience. Rest assured, I have alerted our restaurant and guest services management teams to address the issues noted in your review. Thank you again for outlining these things as it will allow us to better address our guest...

Reviewed 9 April 2015 via mobile

Used toiletries in the shower upon check in!! Soap bar had hair caked in on it! I went downstairs and spoke with a young lady at the front desk, who in turn spoke with her supervisor from whom she got the authorization to give me a $75 credit to the room as a courtesy. Well, i just realized that the...

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Helpful?
2Thank Wanderlustrn
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Wanderlustrn, Thank you for your feedback. We would like to extend an apology for the unfortunate experience you have faced at our property. I have alerted our executive management team of your experience. We pride ourselves on creating genuine experiences for our guests. We would like to apologize again for not hitting the mark.

New York
Reviewed 8 April 2015

We stayed at the Park Central to finish a long weekend tour, and our review's title is a very good summary. We waited for a response from the hotel prior to posting. At this time, we did not receive an acknowledgement that our note is reviewed. So, we are feeling comfortable posting it. (a) We asked for room away from...

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Helpful?
1Thank NY Based T
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear NY Based T, Thank you for the review. Your feedback will allow us to improve our guest service and guestroom cleanliness. We definitely strive to accommodate our guests' needs and requests as a good night's sleep are sometimes contingent upon them. Thank you again!

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Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at the Park Central San Francisco Hotel - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more   less 

Additional Information about Park Central Hotel San Francisco

Address: 50 Third Street, San Francisco, CA 94103-3106 (Formerly Westin San Francisco Market Street)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $289 - $878 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Central Hotel San Francisco 4*
Number of rooms: 681
Reservation Options:
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Also Known As:
Westin San Francisco Market Street Hotel San Francisco
San Francisco Westin
Hotel Style:
#13 Green Hotel in San Francisco
#33 Luxury Hotel in San Francisco
#34 Business Hotel in San Francisco
#46 Family Hotel in San Francisco
#69 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Park Central Hotel San Francisco staff and other travellers.
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Questions? Get answers from Park Central Hotel San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a high floor, views are fantastic”
 of 5 bubbles slaskowski, 21 Feb 2017 | Read review
“Corner suites have a spectacular view.”
 of 5 bubbles MadMom6, 6 Feb 2017 | Read review
“Ask for a room from the 18th floor upwards to have a great view”
 of 5 bubbles palomam144, 12 Jan 2017 | Read review
“Higher floors have the best views”
 of 5 bubbles 235augustas, 9 Jan 2017 | Read review
“High floors”
 of 5 bubbles gqjustin, 3 Jan 2017 | Read review
5 of 5