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Park Central Hotel San Francisco

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Park Central Hotel San Francisco
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3,451 Reviews from our TripAdvisor Community

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Showing 3,143: English reviews
Olympia, Washington
Reviewed 9 April 2015 via mobile

Stayed here with my daughter traveling over spring break holiday. Don't let the website fool you or the ubiquitous corporate attempts to convince you with signs and advertising this place is anything but a two star hotel underneath a shallow veneer of renovation. From the request for a nice room that ended up them putting us next to the elevator...

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Helpful?
2Thank Titanium69
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Titanium69, Thank you for choosing to stay with us during your daughter's spring break. It's definitely troubling to hear of your experience. Rest assured, I have alerted our restaurant and guest services management teams to address the issues noted in your review. Thank you again for outlining these things as it will allow us to better address our guest...

Reviewed 9 April 2015 via mobile

Used toiletries in the shower upon check in!! Soap bar had hair caked in on it! I went downstairs and spoke with a young lady at the front desk, who in turn spoke with her supervisor from whom she got the authorization to give me a $75 credit to the room as a courtesy. Well, i just realized that the...

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Helpful?
2Thank Wanderlustrn
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Wanderlustrn, Thank you for your feedback. We would like to extend an apology for the unfortunate experience you have faced at our property. I have alerted our executive management team of your experience. We pride ourselves on creating genuine experiences for our guests. We would like to apologize again for not hitting the mark.

New York
Reviewed 8 April 2015

We stayed at the Park Central to finish a long weekend tour, and our review's title is a very good summary. We waited for a response from the hotel prior to posting. At this time, we did not receive an acknowledgement that our note is reviewed. So, we are feeling comfortable posting it. (a) We asked for room away from...

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1Thank NY Based T
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear NY Based T, Thank you for the review. Your feedback will allow us to improve our guest service and guestroom cleanliness. We definitely strive to accommodate our guests' needs and requests as a good night's sleep are sometimes contingent upon them. Thank you again!

Roseville, California
Reviewed 8 April 2015

Great stay at the Park central. King bed and pillows were very comfortable. Room was clean and cozy. Check in process was easy and efficient. Hotel was very centrally located just south of market street and only a few blocks from union square. Starbucks across the street. We did not use valet parking. We parked across street in parking garage...

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Helpful?
1Thank Lorri P
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi Lorri, Thank you for the 5-star review. We are happy the convenient location worked in your favor! We are also happy the the guest service check-in experience was efficient! All the best!

New York City, New York
Reviewed 8 April 2015

I have stayed in this property for many years. In the past three months, I believe I have stayed 4 times, and multiple nights per stay. I knew I had become a road warrior when I walked in late after a Sat night flight from NYC and Richard behind the desk recognized me. He said "you look familiar, you were...

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Helpful?
Thank phillysilver
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Dear Phillysilver, Thank you for your great review! We love to hear positive feedback from our loyal, repeat guests. I am happy to hear you enjoy our property and have hit it off with our team! We shall see you soon! Safe travels, Warrior!

Strafford, Missouri
Reviewed 7 April 2015

Westin Park Central is probably the poorest Westin property I've ever encountered. I say this having been traveling 40+ weeks per year, and practically living in Westins, Hiltons, and Marriotts for the past 15 years. The only reason I don't give this property 1 star is that that the rooms are clean, and the rate was decent for a semi-full-service...

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Helpful?
1Thank TimBaynes
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi TimBaynes, Thank you for your feedback. We appreciate you highlighting the guestroom challenges you faced during your visit. This will allow for our facilities team to work toward improving the in-room experience. I would like to apologize for the delayed delivery of your coffee maker replacement. I'm glad we were able to deliver a fresh cup of coffee as...

San Francisco, California
Reviewed 7 April 2015

I attend school in the city and my boyfriend was visiting for my birthday weekend. We decided to stay a night at Park Central because of the amazing price and perfect location. Upon booking the room my boyfriend sent an email request asking for a room with a view for my birthday. They replied back saying they have upgraded us...

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Helpful?
1Thank Paige M
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Happy Belated Birthday Paige! We are so thankful that you chose to stay with us at The Park Central for your birthday! I am glad to hear the team provided you an upgrade and you liked the accommodations. Best regards and hope to see you two again!

Minneapolis, Minnesota
Reviewed 7 April 2015

The only reason this gets a 4 instead of 5 is that it didn't have a pool, laundry facility, of a room microwave. But, other than that this hotel was amazing! My family and I stayed a week in San Franciso and the Park Central was our headquarters. The location was super convienient and we took public transportation all week....

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Helpful?
2Thank EL F
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi El, Thank you for the very enthused review! Though we do not have a pool onsite, our concierge is able to offer alternative and very closeby partners with fee-based swimming pool access. Thank you for sharing again. We pride ourselves on guest service and are very ecstatic that you had a great Park Central experience!

New York City, New York
Reviewed 4 April 2015 via mobile

Like I stay in san Francisco so I stay in this hotel it really nice and clean the rooms are really nice too like the only problem is the computer is not free you need to paid like if you are bringing little kids with you and they get bored you can't use your device because you need to paid...

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Helpful?
1Thank William S
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Good Day William S, Thank you for your feedback. In addition to our guestroom internet options, we have a complimentary option for guests that is exclusively available in our lobby and MaSo lounge. Though there is a fee for guestroom internet use, our guests are able to choose between standard and higher speeds plus connect multiple devices to enhance the...

North Bergen, New Jersey, United States
Reviewed 2 April 2015

My husband and I recently stayed at the hotel. It was a one day stop between two longer trips. Upon check in we met this delightful bellman Anders Mac who not only went out of his way to provide us guidance regarding the city but followed up to see if we had any questions or concerns. Upon our return from...

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Helpful?
1Thank Kathy G
Michael S, Manager at Park Central Hotel San Francisco, responded to this review

Hi Kathy! We are delighted that you had a good stay with us here at The Park Central and that our guest service staff was able to exceed your expectations (aside from the door experience). We will be sure to share your feedback with the team!

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at the Park Central San Francisco Hotel - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more   less 

Additional Information about Park Central Hotel San Francisco

Address: 50 Third Street, San Francisco, CA 94103-3106 (Formerly Westin San Francisco Market Street)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $292 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Central Hotel San Francisco 4*
Number of rooms: 681
Reservation Options:
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Also Known As:
Westin San Francisco Market Street Hotel San Francisco
San Francisco Westin
Hotel Style:
#14 Green Hotel in San Francisco
#34 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#46 Family Hotel in San Francisco
#69 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Park Central Hotel San Francisco staff and other travellers.
22 questions
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Questions? Get answers from Park Central Hotel San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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