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Hotel Nikko San Francisco

Booking.comUS$407*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Nikko San Francisco
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3,549 Reviews from our TripAdvisor Community

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Showing 2,568: English reviews
Saint Paul, Minnesota
Reviewed 9 May 2013

My husband attended a convention so I appreciated being within several blocks of Westfield Mall and Union Square. I was pleased that internet was considered part of the convention package otherwise it would have been $15 per day which I think should be part of the price of the hotel. Use of the pool was $20 which we didn't use....

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1Thank minnesotans4
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Minnesotans4, Thank you for your review of our hotel. We were happy to have you and your husband stay with us during your husband’s convention. Union Square truly has some of the best shopping in the city, and so we are glad you were able to experience that. Parking can be expensive, especially in the city; however, on your...

Raleigh, North Carolina
Reviewed 8 May 2013

Oh, so happy. We were here for a conference and I arrived super early from morning flight. They managed to already have my room ready which is so helpful after flying cross country. The room was huge by urban standards, the bed comfortable, and the furnishings fine. The health club was big and well equipped, with a pool big enough...

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Helpful?
Thank Jankirsch
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Jankirsch, Thank you for your review. We are happy to hear that you enjoyed your stay with us during your conference, and that we were able to make your time here as stress-free and relaxing as possible. Our hotel spa, pool, and gym facilities are exclusive to Nikko guests and members. And our location really is a great feature...

London, England, United Kingdom
Reviewed 8 May 2013

The good: clean rooms, feeling of being in a 'top class city hotel', comfortable beds, reasonable 24 hour gym. Pool looks nice but didn't get a chance to use it. Staff are at the standard to be expected. The mediocre: average bathrooms, 1980s style decor, lift aesthetics do not match rest of the building, why? Reasonable Union Square/Tenderloin location if...

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1Thank Guy_in_l0nd0n
Toronto, Canada
Reviewed 8 May 2013 via mobile

I stayed here for 4 nights for a conference. The rooms were quite large, but with an unusual set up. They were clean. The food at the hotel was adequate. The service was adequate. It was in a fantastic location, walking distance to union square, restaurants , etc. there was a one time fee to use the gym facilities- which...

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Helpful?
Thank s_karthika
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear s_karthika, Thank you for your review of our hotel, we are happy to hear that you enjoyed your stay with us during your conference. We love being located so close to Union Square, fabulous restaurants, entertainment, and many more wonderful things that this city has to offer. We hope to see you again on your next visit. Best Regards,...

El Paso, Texas
Reviewed 8 May 2013

This was one of the best hotels that I have stayed at. While in California for the summer time, my aunt and cousin came to visit. I came down from Concord to stay the night with them at the hotel and was very pleased. The rooms were extremely clean and the view was spectacular! The indoor pool was also amazingly...

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Helpful?
1Thank RyannE_12
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Ryann E, Thank you for your review of our hotel. We’re happy to hear that you and your family enjoyed their stay with us during their visit to San Francisco. The best part of having an indoor swimming pool is for that very reason you mentioned – to still be able to go for a swim, even during the...

Quad Cities, IA
Reviewed 7 May 2013

Stayed her for a meeting and an extra night after. Hotel room was nice, clean, bed was comfortable. Service was ok, had luggage delay and there was a little miscommunication with the delivery but it was all worked out. The hotel bar was nice with a good scotch selection and knowledgeable bartender.

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Helpful?
Thank David M
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear David M, Thank you for your review – we are happy to have had you stay with us. We are sorry that there was a delay with your luggage, but we are glad to hear that everything was promptly taken care of. We hope you consider staying with us on your next visit to San Francisco. Best Regards, Marcia...

Farmington, USA
Reviewed 7 May 2013

I stayed at Nikko for 2 nights during a visit to SFO for business. It has a very nice location and lots of things to do in and around the hotel in the evening. Love the Irish bar close to it....... The property is very nice too with lots of White Marble on the walls. Makes you feel "special". The...

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Thank World_Trvlr1021
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear World_Trvlr1021, Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay with us and we hope you consider staying with us again during your next visit. Warmest Regards, Marcia Striffeler

perth
Reviewed 7 May 2013

Highly recommended. Gym access and internet is an extra charge which is ridiculous for the expensive price they charge per night. Rooms are large, newly furbished, HUGE bathroom with seperate bath and shower.

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Helpful?
Thank sarprinni
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear sarprinni, Thank you for your review. We are happy that you chose to stay with us during your visit, and we hope you consider staying with us on your next visit. On your next visit, if you book directly through our website, use the promo code “INTERNET” to book a room package that comes with complimentary WiFi. Sincerely, Marcia...

Seattle, Washington
Reviewed 5 May 2013

By far one of the bests! Located in the center of everything I expected small rooms and busy/loud environment, but No! Fabulous downtown hotel. Sleek and edgy designs and furniture. Great great location, if you want to get lost in San Francisco and discover the city by foot and save on taxi fares! Polite staff, extremely clean at all times,...

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Helpful?
Thank monycocoon
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear monycocoon, Thank you for your kind words regarding our hotel. We are happy to hear that we were able to deliver to you the world-class service that we strive to give to all of our guests. We thank you for choosing to stay with us during your visit, and we hope to see you again on your next! Sincerely,...

North Vancouver, Canada
Reviewed 5 May 2013

Booked this hotel on Booking.com. We were very happy with the hotel. Lobby was updated our room was okay liked the separate bath/shower. The lighting in the bath room could have been better. The hotel service was excellent. We had great directions given. I loved that I could shop and walk to China Town /City Lights Books. The hotel is...

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Helpful?
1Thank Linda K
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Linda K, Thank you for your review of our hotel – we are happy to hear that you enjoyed your time with us and that you were able to experience a delicious breakfast at ANZU. We love being so close in proximity to all the wonderful shopping, public transportation to take you all over the bay area, and historic...

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07/05/2017 08/05/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102-2115
Region: United States > California > San Francisco > Union Square
Price Range: $347 - $865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko San Francisco staff and other travellers.
41 questions
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Questions? Get answers from Hotel Nikko San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 19th floor - which was quiet.”
CJFoxHK, 17 Apr 2017 | Read review
“You get what you pay for....shop around and get the best you can”
griccella, 13 Feb 2017 | Read review
“Ask for higher floors to avoid the traffic noise.”
L5937YIbrianm, 29 Jan 2017 | Read review
“King bed is large.”
Hamsa5, 7 Dec 2016 | Read review
“ask for a room on a high floor overlooking the city and the bay. the sunrise over the city was pretty special.”
allanbowers, 4 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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