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Hotel Nikko San Francisco

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Hotel Nikko San Francisco
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3,534 Reviews from our TripAdvisor Community

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Showing 2,556: English reviews
Albury, Australia
Reviewed 9 March 2013

Lovely hotel, beautifully furnished and very comfortable. Staff were great. There are of a lot of homeless people etc in the area surrounding the hotel. While we had no problems, you probably wouldnt want to walk around by yourself after dark.

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Helpful?
1Thank oztravellers_13
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear oztravellers_13 Thank you for your kind comments regarding our staff. The Union Square area of the city is considered to be very safe. Please come back soon! Sincerely, Marcia Striffeler

Toronto, Canada
Reviewed 7 March 2013

When I booked this hotel, it seemed liked it was priced right @ just under $144 per night, which seemed great for San Francisco. The hotel itself is nice, but they ruined the whole experience for me by all the added charges and had I known before I went there that the extras were so expensive, I'd have never stayed...

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Helpful?
11Thank causemark
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear causemark, I appreciate the time it took for you to write your review, but I must disagree with your comments that the hotel is sneaky or dishonest. Here is why. All of our fees are listed on the FAQ page on our website. Some room packages include amenities such as internet, gym, and food and beverage, while others do...

Denver, CO
Reviewed 4 March 2013

I stayed at the Nikko several years ago and experienced the rooms to be clean and tastefully appointed. The staff was gracious. During our recent trip to San Francisco, we again stayed at the Nikko. As we were trying to use up some airline miles, we booked our room with miles. My rough conversion formula of miles=$ suggested we were...

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1Thank layla317
New York City, New York
Reviewed 4 March 2013

The Nikko was a perfectly okay hotel, but it starts to annoy you when you learn that they want to charge about $16 for wi-fi--and of course you need wi-fi. And you look at a small bottle of water on a table and see that it costs $6. Even turning on the TV is a battle to avoid premium charges,...

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Helpful?
2Thank WJClinton
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear WJClinton, Thank you for your feedback. We’re glad you enjoyed your stay at our hotel. By booking on our own website hotelnikkosf.com, the internet fee will be waived for one device for the duration of your stay. Sincerely, Marcia Striffeler

Brussels, Belgium
Reviewed 3 March 2013

Definitely recommend this hotel, especially for the big rooms and super comfortable beds. The gym and pool are great! The location is in the centre of SFO right next to Union Square - perfect. I would recommend eating out as the restaurant/room service is nothing special and very Japanese focused, so if this is not your thing then avoid!

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Helpful?
Thank Englishguy85
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Englishguy85, Thank you for your feedback. We’re so happy you enjoyed your trip to San Francisco and your stay at our hotel. The restaurant offers Asian Inspired California cuisine. There is a selection of sushi, but also local favorites like roast chicken and steak for lunch and dinner and pancakes, French toast and eggs for breakfast. We hope you...

UK
Reviewed 3 March 2013

Stayed here as part of a business meeting over two days and then a couple more nights. Given the competion this hotel is the definition of average....everything worked but there is absolutely nothing that is better than the competitors. Location is good for Union Square. Staff were OK on check-in but no real interest in me as an individual and...

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Helpful?
1Thank skoyen89
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear skoyen 89 OUCH! This review stings, but it also helps us to improve. We have used your review in a management training class. We hope that you will return to experience the improvements. Thank you for your comments rest assured that we do react! Sincerely, Marcia Striffeler

Manila, Philippines
Reviewed 3 March 2013

Central location by Union Square where you can do all your shopping. We also caught the tour bus at Union Square. Cable car and streetcar are also nearby. The room is nice, clean and comfortable. Not exactly modern but not old/worn out. Nice view of the city. Staff were helpful with our needs. Starbucks in the hotel is crowded for...

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Helpful?
Thank packflashpack
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear packflashpack, Thank you for your review and your kind words about our staff. I’m glad you enjoyed the location of our hotel, including its close proximity to many of the city’s attractions. We hope you come back soon to see the rest of this amazing city. Warm regards, Marcia Striffeler

Wellington, New Zealand
Reviewed 3 March 2013

Nice room in a good location near Union Square (added bonus: it’s close to the Powell St station if you catch the BART from the airport). Everything was comfortable, modern and clean (apart from some skid marks in the toilet when we arrived!). One annoying thing was that there were lots of extra charges if you wanted things like swimming...

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Helpful?
Thank EchidnandKiwi
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear EchidandKiwi, Thank you for your review. Additional optional services and fees are included on the FAQs page on our website. Also booking through the TripAdvisor link to our page will give you free internet for one device. We look forward to seeing you again soon! Sincerely, Marcia Striffeler

Sacramento, California
Reviewed 2 March 2013

I’ve stayed at this hotel numerous times and has exceeded my expectations every time. Was amazing and it made our stay very special. Jason Ngo, front desk manager, was very exceptional, he set up a very nice room and extremely helpful. We upgraded into a junior suite with the superior city view, spacious living area, cozy bed, which by the...

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Helpful?
Thank Nikki F
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Nikki F, Thank you for your review. We’re glad you had a great time at our hotel, and we will definitely pass on your kind words to Jason. We hope you’ve been doing well and hope to see you back soon! Warm regards, Marcia Striffeler

Portland, Oregon
Reviewed 28 February 2013

I travel somewhat frequently for work and pleasure, and I found the Hotel Nikko one of the best hotels I've ever stayed at. The service, room, restaurant, decor, amenities, and attention to detail all earn 5 stars. The location is perfect for business, shopping, and entertainment options too.

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Helpful?
2Thank Sherri941
NikkoGal, Outlet Sales and Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Sherri941, Thank you for your feedback. There is nothing more satisfying to our hard work than kind words like yours. Please, stay updated on our website for deals. We hope to see you back in this city very soon! Sincerely, Marcia Striffeler

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102-2115
Region: United States > California > San Francisco > Union Square
Price Range: $346 - $818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Despegar.com, Cheap Tickets, Travelocity, Orange Marketing Services, Japan Co., Ltd. and Jetsetter so you can book your Hotel Nikko San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko San Francisco staff and other travellers.
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Questions? Get answers from Hotel Nikko San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get what you pay for....shop around and get the best you can”
 of 5 bubbles griccella, 13 Feb 2017 | Read review
“Ask for higher floors to avoid the traffic noise.”
 of 5 bubbles L5937YIbrianm, 29 Jan 2017 | Read review
“King bed is large.”
 of 5 bubbles Hamsa5, 7 Dec 2016 | Read review
“ask for a room on a high floor overlooking the city and the bay. the sunrise over the city was pretty special.”
 of 5 bubbles allanbowers, 4 Dec 2016 | Read review
“Beautiful view and the night time was just a awesome!”
 of 5 bubbles deeann315, 14 Nov 2016 | Read review
5 of 5