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Hotel Zelos San Francisco

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Hotel Zelos San Francisco
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608 Reviews from our TripAdvisor Community

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Showing 521: English reviews
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Petaluma, California
Reviewed 3 days ago NEW

ThiS hotel is pretty much in the best location. It is basically near to everything. The Bart the muni. Shopping centers are just stone throw away. The only thing is that some of the front desk staff are not very welcoming.Some doesn't Even smile. Don't get me wrong I love this hotel but some beds are not comfortable. Squeaks.....

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Helpful?
Thank jovenmercy
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Hi there, Thank you for taking the time to share your recent Hotel Zelos experience with us. It's great to know you found our hotel to be in the best location for your trip to San Francisco. That being said, I would like to sincerely apologize if some of our staff members left you with a bad taste in your...

Reviewed 5 days ago NEW

The hotel is in a bustling part of the city, close walking distance to lots of shopping, drinking, etc. Close to museums too, which is why we chose to stay there. The rooms and beds were quite a bit smaller than expected (I imagine they show photos of the largest ones here), but the rooms were well decorated and clean....

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Helpful?
Thank Jes W
Reviewed 6 days ago NEW

Stayed here for a girl's shopping weekend and couldn't have a picked a more perfect location. Close to great stores on Market, Westfield Shopping Center and a block or so away from Union Square (and very close to where you can get on trolley). Hotel itself was very good as well. Staff was very friendly and helpful (even looked up...

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Helpful?
1Thank Clasky123
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Thanks so much for the great review! It sounds like your girl's shopping weekend was a total success and we're happy to have played a part in it. We love hosting a comfortable ambiance filled with large rooms and convenient access to San Francisco's premiere locations, so it's great hearing you found our location to be perfect. We appreciate your...

Philadelphia
Reviewed 1 week ago

Came to Hotel Zelos for a conference. Had a lovely stay. Enjoyed the room to prepare for my presentation as well as enjoyed night life (dinner, drinks) in and around the hotel. VERY convenient location in San Fran. Stayed at Hotel Zelos cause the rate was better than the conference hotel!

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3Thank jenniferfV2301GU
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Thanks so much for the great 5-star review! We're absolutely happy to hear you had a lovely stay at Hotel Zelos. We love making life easy for our guests, so it's great to know you were able to prepare for your presentation and enjoy the local night life as well. Your compliments are much appreciated and we look forward to...

Pleasanton, California
Reviewed 1 week ago

The Zelos is in a great location. Just steps from the best parts of Market Street. Good restaurants, MOMA, and the theaters are all within easy walking distance. Everyone at the front desk is exceptionally helpful. For this location, the room was quite spacious. The lobby isn't huge but that's okay. The bar and restaurant are on the fifth floor....

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Helpful?
2Thank Daryl C
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Hi Daryl, Thanks so much for taking the time to write a great review for Hotel Zelos! I'm happy to hear you found Hotel Zelos to be conveniently located and full of wonderful service. We strive to leave a lasting impression on all our guests, so it's great to know you enjoyed your stay. We appreciate your praises and hope...

London, United Kingdom
Reviewed 1 week ago

Clean room, great location and staff friendly and able to offer good local recommendations. Website we booked through suggested bike hire was included, which sadly it was not and this had not been updated online (hence reason for 4/5 rather than 5//5 stars). Would stay there again.

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Helpful?
2Thank Bells86
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Hi there, Thanks so much for the great review. I'm happy to hear your recent stay at Hotel Zelos provided you with a clean room, friendly service, and convenient access to San Francisco's must-see sites! If you don't mind, we'd love to know which site you booked your trip through, so we can figure out why a bike hire was...

Seattle
Reviewed 1 week ago

The hotel is in a central location if you're coming to downtown SF for work and fun. The lobby is nice, but if there's a lot of people waiting to check in (like ~5), then it starts to feel cramped. Elevators are bigger than normal, and slow. I was offered a room with a king bed on the same floor...

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Helpful?
Thank Ann B
SietseNabben, General Manager at Hotel Zelos San Francisco, responded to this review

Hi Ann, Thanks for reaching out to Hotel Zelos and providing us with feedback regarding your stay. While I'm happy to read your found our rooms to be spacious, it sounds like there were a few amenities that didn't quite meet your expectations and I'm sorry to hear it. We do our best to make sure the flow of our...

Los Angeles, California
Reviewed 2 weeks ago

I've stayed in quite a few hotels in SF, and since I was here for only 2 nights, I wanted something very central to cut down on travel time around town. This may have been a bit of a mistake because it's super busy outside, and the second you step out there are a lot of people to contend with.

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Helpful?
2Thank Andrew C
Boston, Massachusetts
Reviewed 2 weeks ago via mobile

Stayed here for a few to attend a conference at the Marconi Center West. The room was great and the hotel was awesome. The conference center was literally 2 blocks away. The hotel had a gym, good free wifi, a nice restaurant / bar on the 5th floor and the location was excellent. I would definitely spend a few nights...

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Helpful?
3Thank Humarock_Seth
San Francisco
Reviewed 3 weeks ago

There was no place to park in front of hotel to valet so we pulled into Parking garage next to hotel. They told us to have the front desk call with our room # so they could charge to our room. When we get to front desk to check in they said they could not call down and that we...

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1Thank Carlis J

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos San Francisco

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $280 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos San Francisco 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#11 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#31 Luxury Hotel in San Francisco
#36 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zelos San Francisco staff and other travellers.
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Questions? Get answers from Hotel Zelos San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Note that the "double beds" are more like small full size beds...”
 of 5 bubbles jesw2016, 24 Mar 2017 | Read review
“Don't stay on the 5th floor - restaurant and bar are on this floor and can be loud.”
 of 5 bubbles Clasky123, 23 Mar 2017 | Read review
“Rooms facing Old Navy shop are quite”
 of 5 bubbles maz0v, 18 Feb 2017 | Read review
“Ask for room not facing on to street outside”
 of 5 bubbles 57raeh, 7 Feb 2017 | Read review
“If you're young and want to be close to the action request a room on the 5th floor by the Dirty Habit their rooftop lounge”
 of 5 bubbles OliviaE18, 22 Jan 2017 | Read review
5 of 5