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Hotel Zelos

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Hotel Zelos
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592 Reviews from our TripAdvisor Community

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Showing 506: English reviews
San Jose, California
Reviewed 2 weeks ago

Stayed here for one night recently. Checkin was quick. Room was very clean, modern and cool. Bed was comfortable. Didn't get to try any of the food in the restaurant. Only downside was the music playing outside our room (on the street) at 8am!

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1Thank Rae H
Reviewed 3 weeks ago

I loved the hotel stay but got an unwelcome surprise when I got home and was preparing my company travel expense report. The first night was $229, the second night $269, and the third $369! I called to ask about these variations. No, this wasn't a mistake. They said the rates vary according to the night and what is in...

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1Thank Kathie B
San Francisco
Reviewed 3 weeks ago

Although we were technically in San Francisco for business meetings, we arrived a few days early to enjoy a mini-vacation. Hotel Zelos was perfect for us. It is conveniently located near the Powell Street cable car line, and is not far from Union Square and Chinatown. The hotel itself sits above a department store, so the ground-floor lobby is a...

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1Thank 423kathieb
Reviewed 3 weeks ago

The hotel restaurant is in the courtyard of the hotel which means many of the rooms are very loud in the wee hours of the night. Don't expect to get a good night slepe here if you plan on sleeping before 11 PST.

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Thank Winnie H
Rowland Heights, California
Reviewed 23 January 2017

This was my 3rd trip to San Francisco and my 2nd hotel stay in SF and with the Viceroy Hotel Group so I have some high expectations. From some reading on this hotel this use to be part of the Kimpton hotel chains (another one of my favorite boutique hotel chains), the Palomar. We came here with a group of...

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1Thank OliviaE18
Kuwana, Japan
Reviewed 21 January 2017

It was not worthwhile to the room rate. Amenity is not good. Although room was clean, sheets was not changed. Refgirator in the room was rocked. Key to open the refgirator was not given at front desk on checked-in.

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Thank syochan
Vancouver, Washington, United States
Reviewed 19 January 2017

The location of Hotel Zelos really can't be beat. The Powell St. Bart station is on the same block and you're about 2 blocks from the end of the famous streetcar line to hop on. Right in the heart of Union Square. The hotel itself I would say is slightly above average for the interior. The carpet in our room...

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Thank Kailey T
Los Angeles, CA
Reviewed 14 January 2017

We have been staying here for 10 years: starting when it was called Hotel Palomar. We had a great rate and love the location. Free WIFI!!! Under the new management, things have changed a bit. The toiletries are okay. Miss the minibar freebies. The restaurant had no heat, not sure why. Breakfast is reasonably priced. Nice employees. There was a...

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1Thank TripAdvice52
Toronto
Reviewed 14 January 2017

This hotel's great asset is the location. We were literally right in the core of San Francisco. It was close by to so many retail shops and food. Starbucks 2 mins away, Target 5 mins away. Overall very satisfied for my first hotel in SF. Service was normal like any other hotel, the rooms were rather quite large than was...

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1Thank TorontoTraveller24
Ipswich, United Kingdom
Reviewed 13 January 2017

Used Bart system from airport which took us to station right next to hotel. Booked in no problem, room spacious, clean and comfortable. Good toiletries in bathroom. Had breakfast in small dining room which was excellent and reasonably priced, staff very friendly. Great location for exploring San Francisco

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1Thank Ruth W

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $280 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#11 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#32 Luxury Hotel in San Francisco
#36 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zelos staff and other travellers.
20 questions
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Manteca, California
Los Angeles, California
6 months ago
San Antonio, Texas

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Questions? Get answers from Hotel Zelos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Old Navy shop are quite”
 of 5 bubbles maz0v, 18 Feb 2017 | Read review
“Ask for room not facing on to street outside”
 of 5 bubbles 57raeh, 7 Feb 2017 | Read review
“If you're young and want to be close to the action request a room on the 5th floor by the Dirty Habit their rooftop lounge”
 of 5 bubbles OliviaE18, 22 Jan 2017 | Read review
“Go elsewhere.”
 of 5 bubbles YorkshireIsAlright, 6 Jan 2017 | Read review
“Ask for a room away from the Dirty Habit.”
 of 5 bubbles FCT3, 5 Jan 2017 | Read review
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