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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    03/09/2017 04/09/2017
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    US$173US$184
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    Traveller (409)
    Room & Suite (237)
    Dining (18)
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    Overview
    • Excellent27%
    • Very good44%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “union square” (453 reviews)
    “tenderloin” (149 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Hilton San Francisco Union Square
    2,536 reviews
    #87 of 229 hotels in San Francisco
     
    Handlery Union Square Hotel
    3,964 reviews
    #68 of 229 hotels in San Francisco
     
    Warwick San Francisco
    582 reviews
    #35 of 229 hotels in San Francisco
     
    Chancellor Hotel on Union Square
    5,234 reviews
    #14 of 229 hotels in San Francisco
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,680)
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    There are newer reviews for Serrano Hotel
    See the most recent reviews

    831 - 835 of 2,375 reviews

    Reviewed 29 September 2016

    Close to everything! The staff was helpful and they have a nice restaurant and bar connected to the lobby. The rooms are comfortable and great views of the city. The beds are comfy and they stock the bathroom with quality toiletries.More

    Review collected in partnership with this hotel
    Thank tambo598
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 4 October 2016

    Hello tambo598, We thinking the best thing to pair with a great stay is a delicious meal. And we’re happy to know Jasper’s Corner Tap & Kitchen delivered. We’re thrilled you had a great experience and love knowing our location helped you get to the...More

    Reviewed 28 September 2016

    Excellent for the age of your hotel. Had a great time. Only complaint I would have is the size of the bathroom and how little space to move around. Location was great for anything downtown. I would recommend your hotel to anyone.More

    Review collected in partnership with this hotel
    Thank johndavidw994
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 4 October 2016

    Hello johndavid, It’s hard to beat staying downtown when you’ve come to experience San Francisco! We’re glad you could enjoy the area and love knowing you had a great time here. Thanks for the feedback about our bathroom size. One thing we love about being...More

    Reviewed 28 September 2016

    I have stayed at the Serrano many times before. First time booking a suite with a friend. Both of us enjoyed our stay. Comfortable, quiet, clean. Loved the location! Loved Jasper's restaurant and bar. great location. Recommended!More

    Review collected in partnership with this hotel
    Thank frankn149
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 4 October 2016

    Hello frank, A recommendation is the best kind of compliment; thanks! We couldn’t be happier, knowing your stay was 5-star! When guests choose Serrano, a great location, comfortable room and a delicious meal at Jasper’s comes as part of the package. We’d love to welcome...More

    Reviewed 28 September 2016

    FACTS: Booked weeks in advance - paid specifically for the luxury suite. Arrived at 11am to park our car in the neighborhood - attending manager said we would have a guaranteed check in by 3pm Returned at 3:30pm to check in - were told they...More

    Review collected in partnership with this hotel
    Thank shannonbE3596BC
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 6 October 2016

    Hello shannonbE3596BC, We’re very concerned to hear about this. Would you consider reaching out to our general manager at benjamin.malmquist@serranohotel.com so we can help? Our team is truly sorry your anniversary trip was disappointing. Fourteen years of marriage is something to celebrate, and you should...More

    Reviewed 28 September 2016

    Fantastic service, great ambiance! Loved my stay, my wife and I felt wonderfully welcome from start to stop, and we'd gladly stay again! Many thanks to the staff across the board! Really made our wedding weekend memorable.More

    Review collected in partnership with this hotel
    Thank jamesrB7208PF
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 4 October 2016

    Hello James, Congratulations on your wedding! We consider it a true privilege to welcome guests for such special occasions, and we’re thrilled to know our team made your stay memorable! We’ve shared your kind words with the team—and behalf of us all, we’d love to...More

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    Chancellor Hotel on Union Square
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$200 - US$437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #45 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
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    Traveller (409)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (321)
    Bathroom (35)
    Business Centre & Event Rooms (8)
    Nearby
    Hilton San Francisco Union Square
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    .09 km away
     
    Chancellor Hotel on Union Square
    5,234 reviews
    .37 km away
     
    Handlery Union Square Hotel
    3,964 reviews
    .25 km away
     
    Warwick San Francisco
    582 reviews
    .11 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Scenic 49 Mile Drive
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    .21 km away
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    American Conservatory Theater
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    Ask a question
    Questions & Answers
    Vitor B
    16 August 2017|
    AnswerShow all 3 answers
    Response from Helen P | Reviewed this property |
    We didn't order food to our room, but in other hotels where we did , they charged us extra. So read the small print on hotel room menu's.
    0
    Votes
    Theresa G
    27 July 2017|
    AnswerShow all 3 answers
    Response from Veious | Reviewed this property |
    You can walk 2 blocks to the cable cars that will take you to Fisherman's Warf. The hotel is located downtown SF, and centrally located to all major sights in SF.
    1
    Vote
    yellowboy345
    30 June 2017|
    Answer
    Response from Robert S | Reviewed this property |
    my review was based on staying at the hotel. i do not know anything about hotel management related and certainly nothing on background checks for their staffs.
    0
    Votes
    Room Tips
    "No special preference."
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    "Ask for a view"
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    "Get a room on a higher floor away from the elevator."
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    "Ask for a lower floor so you can walk up...."
    Read review
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