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Traveller (345)
Room & Suite (392)
Dining (48)
Overview
  • Excellent26%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“burritt room”(33 reviews)
“charlie palmer”(28 reviews)
“live jazz”(24 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,151)
There are newer reviews for Mystic Hotel
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Traveller rating
248
310
169
70
74
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248
310
169
70
74
Show reviews that mention
All reviewsburritt roomcharlie palmerlive jazzjunior roomunion squareexposed brickboutique hotelyogurtfree breakfastgarbage trucksrooms are smallstarbucks coffeedirectly across the streetwater pressurean older buildingstreet noisestay in san francisco
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321 - 325 of 871 reviews
Reviewed 4 December 2015

I was looking for affordable but found style, ambience, and comfort. I stayed in the junior room, which could be described as a bed and a TV. But this room was adorable, with exposed brick wall, very comfortable bed, a little closet, desk, wi-fi, and...More

Thank Ann J
Response from Rita R, General Manager at Mystic HotelResponded 8 December 2015

Dear Ann J, We are so happy to hear we were a perfect fit for you! We showcase a rotating Art Series where we feature local SF Artists. If you visit us in the next 3 months we will have another show up! We look...More

Reviewed 29 November 2015 via mobile

We loved our stay at the Mystic! The bed was comfortable, the room was a nice size, the breakfast was lovely and the staff very accommodating. A nice central location near Union Square. The elevator was small and slow but that was the only complaint:)

Thank Spinern
Response from Rita R, General Manager at Mystic HotelResponded 3 December 2015

Dear Spinern, Thank you for your lovely review on your experience here at Mystic! We hope to welcome you back on your next visit to San Francisco! Best, Rita

Reviewed 22 November 2015

I travel ALOT and rely on other reviews. This is an unbiased review from a frequent traveler who likes service, cleanliness and quiet. If you're out to party & don't care about resting and just want location, my review doesn't apply. VERY disappointing. I hate...More

5  Thank Clovesp2402
Response from Rita R, General Manager at Mystic HotelResponded 26 November 2015

Dear Clovesp2402, Thank you for your honest review of your experience here at the Mystic. I would like to apologize that we did not meet your standards in terms of service, cleanliness, and quiet. We understand that staying at a hotel is an intangible experience...More

Reviewed 19 November 2015

We booked this room for our stay during our wedding last week! Room was clean, semi modern (the brick wall is such an awesome thing to see in the room!) We stayed in a suite on the 7th floor, wifi would not connect but it...More

1  Thank Chris N
Response from Rita R, General Manager at Mystic HotelResponded 26 November 2015

Dear Chris N, Thank you for sharing such a wonderful moment in your life!! Congratulations again!! We hope you choose to stay with us again on your 1 year anniversary! Best, Rita

Reviewed 16 November 2015

I visit San Francisco annually and have nothing but good things to say about the city, so I'm sorry to have to pen something here that is so negative. I stayed here for five nights in late September/early October. The hotel itself is okay, good...More

3  Thank rhyd78
Response from Rita R, General Manager at Mystic HotelResponded 25 November 2015

Dear Rhyd78, I'm very sorry you had a "very bad experience," here at the Mystic. Cleanliness is very important and I understand that you said your room was not cleaned for 2 days and we did not send over your final receipt after your request....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$181 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$181 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (345)
Room & Suite (392)
Dining (48)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Amenities (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Kyle T
22 April 2017|
Answer
Response from Trip718 | Reviewed this property |
Don't stay here. This place is a nightmare for business and leisure customers. The front desk is rude, the property is dirty and they dont have ac. You could stay in a budget property and get better service.
0
Votes
Vaibhav30
10 February 2017|
AnswerShow all 2 answers
Response from Parul S | Property representative |
Hello Vaibhav- Mystic Hotel by Charlie Palmer is located right in the heart of union square which will give you a lot of options to eat out. We also have a great restaurant at the hotel Burritt Room+Tavern which can also be... More
1
Vote
Guruskex
21 September 2016|
AnswerShow all 10 answers
Response from gailmpemberton | Reviewed this property |
the other answers are incorrect. there is no air conditioning at the hotel only overhead fans. depending on which side of the hotel your room is on they can heat up like an oven.
2
Votes
Room Tips
"Location is good"
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"Ask for a higher floor."
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"The suits are a fraction of the cost of other hotels"
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"Rooms facing the front get an amazing breeze!"
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