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Kimpton Buchanan

Hotels.comUS$220*
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GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$220*
US$220*
US$220*
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Kimpton Buchanan
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373 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Atlanta, Georgia
Reviewed yesterday NEW

Japantown is a quiet part of San Francisco that is probably the next community to see a big upgrade. Everything in it is dated and worn, but it is a family-centric part of town with lots of decent restaurants (mostly Asian). It is central to most stuff in San Fran and was an easy place to stay. The restaurant on-site...

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Helpful?
Thank Chime141
Reviewed 2 days ago NEW

The entire staff here went out of their way to make sure we had everything we needed including great suggestions for a little pub down the street to directing us to the best breakfast place I've ever been to in my life. Thank you for a great experience.

Review collected in partnership with this hotel
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Helpful?
Thank patersonconsulting
Emily G, General Manager at Kimpton Buchanan, responded to this review

Wow, what a HEADLINE! The team will love to read it. Thanks so much, patersonconsulting! I'm betting that breakfast place was Sweet Maple (a 5 minute walk West of us), right? So delicious! It's tempting to go out to eat in this neighborhood all the time.

Reviewed 2 days ago NEW

The Kimpton Buchanan was a brilliant place to stay. We checked in late and called ahead to let them know, and they were there, smiling, when we arrived. The concierge gave us a recommendation for a local brunch spot, which we hit up the next morning, and it was just as good as she said. The room was amazing, much...

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Helpful?
Thank Kelsy F
Emily G, General Manager at Kimpton Buchanan, responded to this review

Thanks so much, Kelsy F! While hotel star class ratings depend on things like having a dedicated doorman (which we don't), the great news for us is that, totally separate from that, the reviewers' *satisfaction ratings* of the hotel average up into the 4-5 star range: in the year since we started on TripAdvisor after renovating, we are thrilled to...

Tampa
Reviewed 4 days ago NEWvia mobile

This hotel has some highlights & miscues. Awesome location & views from upper floors. Good blackout curtains & Kimpton bed for good night's rest. But unfortunately missing much of the extras which make Kimpton our 1st choice. No doorman, valet or concierge. No stocked mini bar, only bottle of water & small popcorn. None 2nd or 3rd day. Onsite bar...

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Helpful?
Thank Jim C
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hi, Jim C, Thanks for coming to check out Kimpton's neighborhood hotel. I am so glad that the location and views were a hit, and the Kimpton bed and blackout drapes got you some great rest. While we are a little smaller and don't have a designated doorman or concierge, the team is happy to assist with any of these...

Sydney, Australia
Reviewed 6 days ago NEW

While checking in, the clerk interrupted my check in three times to serve / speak with someone else, who was a senior colleague from the Kimpton Group. The senior colleague should have know better to not interrupt a guest's check in. The check in clerk was trying to impress the senior colleague by serving him. Both forgot who the real...

Review collected in partnership with this hotel
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Helpful?
Thank Joseph H
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hi, Joseph H. Thanks for the four-star review, and it's good to see you enjoyed some of the "little treats" in store for guests here. As for those two service mis-steps, I'd love the chance to learn more if you have a moment to drop me a line. Thanks so much!

El Dorado Hills
Reviewed 6 days ago NEW

Good location if you want to stay out of the touristy areas, but close to restaurants and nightlife. Across from Japantown, close to Fillmore where you have a great selection of restaurants and bars, and still a short Uber ride away from the tourist areas. They're very dog-friendly, and parking in the hotel is reasonable, unlike the typical SF hotels,...

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Helpful?
Thank visual
Emily G, General Manager at Kimpton Buchanan, responded to this review

Fantastic! Thanks so much, Visual. Your review really captures the perks of our location-- and, YES, parking for $10-20 less than Union Square is one of them, as is our larger room size. Thanks for checking us out and hope to see you again!

Santa Fe, NM
Reviewed 6 days ago NEW

I don't usually think about the easy-going nature of a staff, but the personable, casual manor of the team at this hotel made us feel really comfortable and welcome. The Kimpton Buchanan is in a terrific neighborhood, relatively quiet for a busy city, 2 blocks away from both good Japanese restaurants and from the shopping/eating mecca of Fillmore Street. Being...

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Helpful?
Thank rusee
Emily G, General Manager at Kimpton Buchanan, responded to this review

Thank you, Rusee! I feel famous now :). It was nice to meet you during your visit, albeit under the circumstances of that huge San Francisco power outage! I also received your guest survey today and we are looking into that noise because a toilet rattle is not normal and must be addressed. I appreciate you taking the time to...

US
Reviewed 1 week ago

We stayed here for one night. It's in Japantown, a quiet area, a bit out of the way. The rate was good, not great. Our first room was right next to a restaurant fan, but we asked for another room, and they moved us right away to a much quieter room. It was very pleasant, and fairly large for a...

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Helpful?
Thank zebramom
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hi, there, zebramom, and thanks for visiting! It's always fun to welcome a Kimpton fan to our neighborhood. I'm glad you had a nice, quiet visit and enjoyed the spaciousness of the room. We know square footage can be hard to come by in San Francisco :).

Rockville Centre, New York
Reviewed 1 week ago

This truly was an exceptional experience. Reception outdid themselves even tho we arrived bedraggled and exhausted with a three year old in tow. After a delicious complimentary glass of wine(timing is everything) we found our beautifully decorated room. We were very appreciative of the onsight cafe/restaurant.

Review collected in partnership with this hotel
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Helpful?
Thank nyworker94
Emily G, General Manager at Kimpton Buchanan, responded to this review

Wonderful! This was a delight to read, nyworker94. Thanks so much for sharing.

Armonk, New York
Reviewed 1 week ago

Front staff extremely accommodating as last minute change required an extended stay. Would definitely stay again. Japan town is across the street and a number of nice looking restaurants a block away.

Review collected in partnership with this hotel
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Helpful?
Thank R B
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hi, R B! Thanks for joining us for the holiday. I'm happy the team took great care of you and that you'll definitely be back!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why Kimpton Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, Kimpton Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115-3220 (Formerly The Buchanan)
Region: United States > California > San Francisco
Price Range: $283 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kimpton Buchanan 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Buchanan staff and other travellers.
18 questions
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Questions? Get answers from Kimpton Buchanan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I only saw mine - a standard king room on the 8th floor. Plenty of room, dated design and layout but efficient. The bed was comfortable.”
Chime141, 28 Apr 2017 | Read review
“Street facing rooms will have the nicest views.”
kelsyf2016, 27 Apr 2017 | Read review
“Ask for quietest room.”
rusee, 23 Apr 2017 | Read review
“First floor room had an outside patio with chairs. Room generally quiet except when elementary school next door was in recess.”
rbA1598RE, 17 Apr 2017 | Read review
“Ask for a quiet room. The ones facing away from Sutter Street are very quiet, if you are a light sleeper.”
LaChinois, 13 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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