We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Kimpton Buchanan

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Kimpton Buchanan
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 199: English reviews
spring lake
1 review
Reviewed 2 days ago NEW

Everything was great at the Kimpton except the fan in the bathroom was running continuously. We reported the problem and a service man was there promptly the next morning to repair. Unfortunately he made it worse. We did not report it again as we were leaving soon. We would definitely go back to the Kimpton. Good location and service was... More 

Review collected in partnership with this hotel

Helpful?
Thank bernadine d
Santa Barbara, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We have stayed a couple nights at this Kimpton in SF, and also the other I reviewed "The Good, the Bad and the Ugly." This one is by FAR the better of the two properties. It's in Japantown, so who doesn't love staying across the street from great Ramen and sushi options? Neighborhood super clean, and hotel and staff were... More 

Review collected in partnership with this hotel

Helpful?
Thank Anastasia T
Singapore, Singapore
1 review
Reviewed 4 days ago NEW

We were very impressed by by Kimpton Hotel at SFO .. excellent staff and lovely rooms - bright and airy . The front desk staff were very helpful, friendly and approachable ..especially Mr Rey... They were all very kind and hospitable

Review collected in partnership with this hotel

Helpful?
Thank Kohbl
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Woohooo! Thanks so much, Kohbul. That is so funny, "airy" is how I always describe the rooms myself. Anyhow, I'm glad you were impressed by the hotel and I have already given a shout-out to Rey and made sure his direct manager knows that he and the team were so great. Thanks for taking the time to recognize him! More 

Rocklin, California
1 review
Reviewed 4 days ago NEW

I had hesitated to stay here since it changed from Hotel Tomo (Joie de Vivre) into The Buchanan (Kimpton). I wish I hadn't waited that long. The new decor is tasteful and modern. The beds were comfortable as were the linens. The amenities were adequate.

Review collected in partnership with this hotel

Helpful?
Thank wvonmorgenland
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks for coming to see our rebirth as the Buchanan! We are pleased with how the new décor shows hints of both Japantown and Pacific Heights without being too "theme-y" And, yes, you're right, the top-to-bottom renovation did include all new mattresses, which are that Kimpton Sealy pillowtop. Come back and see us again! More 

Long Beach, California
2 reviews
Reviewed 4 days ago NEW

My husband and I had the most amazing stay at the Kimpton in Japantown. We LOVED the location (not a major tourist trap), the hotel was also clean and stylish. The hotel staff went above and beyond to respond to any requests.

Review collected in partnership with this hotel

Helpful?
Thank adeaston22
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, adeaston22. I'm so happy that you and your husband loved being here with us away from the tourist traps. All kudos to the design team and NICOLEHOLLIS for the sleek design, and I'll also make sure to thank the team for being helpful and keeping your room nice and clean! Thanks for the 5 stars. More 

Hebron, Maryland
1 review
Reviewed 4 days ago NEW

The location was fabulous for us; it's a short walk to Fillmore Street, and a fairly short Uber ride to most places we visited. It borders on Japantown. The desk staff was above-and-beyond helpful ... and always friendly and knowledgeable; they get a 10+++. The room itself and the bathroom are what dropped our rating from a 5 to a... More 

Helpful?
Thank jcupas
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hi, jcupas! That is exciting that you will be returning again and again, and I will look forward to meeting you. I should clarify that the wine hour is from 5-6pm, just to make sure no one misses out on the action :). Another insider tip is that the bathroom vanity area has a shelf both under the sink and... More 

Madison, WI
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We had an excellent stay at the Kimpton Buchanan. The location was very convenient to shops and restaurants on Fillmore and in Japantown. The staff was friendly and welcoming. The room was kind of small but well appointed. Nice to have a hotel room refrigerator that actually kept things cold. We enjoyed the nightly wine hour.

Review collected in partnership with this hotel

Helpful?
Thank Madkiss
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Well hello, Madkiss, and thanks so much for telling the world about your excellent stay! We'll make sure to share your shout out with the team for being so welcoming. They'll be glad to know you fell for the neighborhood as we have. More 

singapore
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

As others have said, the location is great. But also the room was surprisingly large for SF. The sheets and towels were lovely, and the sign in the bathroom noting that they have many items on hand if you forgot something was something I had never seen before. Lots of outlets for plugging in devices and even an umbrella and... More 

Helpful?
Thank singinginsing
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, singinginsing! Love that all the little touches made the stay that much more comfortable for you. And, yes, the neighborhood is a real locals' fave here in SF! More 

Ventura County Coast, California
2 reviews
Reviewed 1 week ago

Nice pet friendly hotel in a great area near parks, restaurants and cafés. In Japan Town but very close to Pacific Heights and California line cable car. Clean rooms and friendly staff. Corner room very quiet.

Review collected in partnership with this hotel

Helpful?
Thank Victor D
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, Victor D, and happy holidays! I will make sure to share your thanks with the team here, and now that you're in love with our neighborhood, I hope we'll see you again soon! More 

Baton Rouge, Louisiana
1 review
Reviewed 1 week ago

Very nice to be in a quiet and walkable area. First time to San Francisco and other conference attendees happened to be staying there, too. Happy hour was lit! Staff was very helpful. Gym is tiny and sweaty, but got the job done. And the yoga mat in every room! I felt loose the whole stay

Review collected in partnership with this hotel

Helpful?
Thank Carmen G
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, Carmen G! So happy it was a great experience! The gym has the two treadmills, elliptical, and recumbent bike plus weights, and we never seem to have more than a person in there at a time, though that lovely sliding glass door out to the courtyard does operate and can vent any sweat :). Thanks so much for the... More 

64 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Japantown
Hotel Kabuki, a Joie de Vivre hotel
Queen Anne Hotel
#87 of 233 in San Francisco
600 reviews
Show Prices
Show Prices
Show Prices
Phoenix Hotel, a Joie de Vivre h...
#37 of 233 in San Francisco
804 reviews
SoMa
Hotel Zetta San Francisco
Hotel Zetta San Francisco
#19 of 233 in San Francisco
735 reviews
Laurel Inn, a Joie de Vivre hote...
#101 of 233 in San Francisco
404 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why The Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, The Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about The Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115-3220 (Formerly The Buchanan)
Region: United States > California > San Francisco
Price Range: $213 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kimpton Buchanan 3.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Priceline, Odigeo, Cancelon and Cheap Tickets so you can book your The Kimpton Buchanan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#12 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Kimpton Buchanan staff and other travellers.
16 questions
Ask a question
1 month ago
London, England
Novato, California
6 days ago
Phoenix

See all questions (16)

Questions? Get answers from The Kimpton Buchanan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quiet room, some are on the street”
 of 5 bubbles singinginsing, 27 Nov 2016 | Read review
“Inner court yard room is quieter than a street side room. ”
 of 5 bubbles nancyakemimiyamoto, 18 Nov 2016 | Read review
“Higher floors have much better views.”
 of 5 bubbles MABRYT, 15 Nov 2016 | Read review
“Some lower floor rooms have street or sidewalk view. Patio rooms are great.”
 of 5 bubbles 399celineb, 7 Nov 2016 | Read review
“We've chosen a room with a balcony that was very good!”
 of 5 bubbles Bia51, 28 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay