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Hotel Carlton, a Joie de Vivre hotel

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Hotel Carlton, a Joie de Vivre hotel
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2,519 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Showing 2,185: English reviews
vancouver, canada
Reviewed 18 January 2012

I stayed for four nights in January on the 3rd floor. The staff is great, but the rooms are very dated and in need of a serious update. But my biggest peeve was the paper thin walls, I could literarily hear everything going on in the room next door (my neighbour putting down their toilet seat, flushing, etc.) Hotel Vertigo,...

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2Thank CanadaMatt
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Please allow me to extend my sincere apologies for the noise issues you experienced during your stay. I am however happy to hear that the staff at the hotel attended to your needs in a personal and attentive manner.

Boston, Massachusetts
Reviewed 16 January 2012

Really liked this sweet & hip hotel iNob hill -- a cool neighborhood close to great restaurantsa both high & low brow (one of the best, Saha, at this hotel itself, others in walking distance are fino's, pearl's burgers), cafes (try cup of joe on sutter). Away from a tourist hubbub of pier 39, but close enough to walk to...

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1Thank ljkeough
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

I am delighted to hear that you enjoyed your stay at Hotel Carlton and that you appreciated the neighborhood surrounding the hotel as well as the service our staff provided. We hope you come back to visit us the next time you visit San Francisco.

Saratoga Springs, New York
Reviewed 16 January 2012

We loved this place for a few reasons: - Staff were awesome! I especially loved the man at the front desk that gave us a map and then edited it by telling us where to go for drugs and prostitutes, ie Where not to go! - Rooms feel like hip studio apts. sans kitchen. - We walked everywhere from the...

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Thank SarahGrrl
London, United Kingdom
Reviewed 15 January 2012

Second stay here great place . A1 staff .Good postion. Good rooms. What more do you need.

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1Thank hardware44
Chicago, Illinois
Reviewed 10 January 2012

My travel agent booked me at this hotel because all of the hotels in San Francisco were booked for a major conference. The rooms are nothing like the pictures that they have on their website. The rooms are old and worn. They have comforters on the bed instead of sheets covering a featherbed; who knows when they ever change the...

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6Thank ruthdil
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for taking the time to post a review about your stay at Hotel Carlton. I am sorry the hotel was not up to the standard you were expecting. In the next few months we will be completing updates to the hotel and guests will enjoy new flat panel televisions in all guestrooms and new carpeting in all common...

bridgend
Reviewed 27 December 2011

I have stayed here twice now in the last couple of years and have enjoyed it on each occasion.The hotel is ideal for exploring the city with good bus and cable car services a short stroll away.The rooms may be a little small but they are clean and comfortable,the staff are always friendly with a great front desk,would look to...

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1Thank nickp68
Rio de Janeiro, Brasil
Reviewed 26 December 2011

Essa foi a minha segunda estadia no Hotel Carlton em um ano. Da primeira vez tive que pesquisar muito para achar um bom hotel que não fosse um absurdo de caro, mas que me oferecesse espaço e conforto no quarto, o que não é exatamente fácil de se encontrar em São Francisco. Acabei me decidindo pelo Carlton e não me...

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2Thank SouDoRio
Birmingham, United Kingdom
Reviewed 23 December 2011

We were a party of 13 staying for 3 nights at the end of a 10 night 3 city tour of America.The staff were so helpful and nothing was too much trouble,the rooms were lovely. The daily wine tasting between 5.30 and 6pm is a wonderful idea.I would recommend this hotel when staying in San Francisco.

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4Thank Helcat113
Orange County, CA
Reviewed 20 December 2011

The staff is friendly and courteous, but it is downhill from there. The owners have done a good job of cosmetic repair, but it is an old building that is worn out and it shows, from the elevators to the doors to the walls, etc. This must be the bottom of the Joie de Vivre hotels, because others are markedly...

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5Thank tripjack39
Chicago, Illinois
Reviewed 16 December 2011

My boyfriend and I stayed at Hotel Carlton for 6 days Dec 7th-13th 2011. The hotel was very clean and we loved our room. A couple of nights we came back with bottles of wine and they sent up a corkscrew right when we asked. When we checked in, the concierge, Theo was awesome. He gave us a map and...

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1Thank carly s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Region: United States > California > San Francisco
Price Range: $186 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Hotel Style:
#2 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#52 Business Hotel in San Francisco
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better view”
 of 5 bubbles , 26 Nov 2016 | Read review
“Ask for a highest floor to get the best views”
 of 5 bubbles tallbird73, 20 Nov 2016 | Read review
“none of the rooms can avoid the noise”
 of 5 bubbles paulkS6889LH, 14 Nov 2016 | Read review
“Back rooms are very quiet”
 of 5 bubbles 479eddiep, 13 Nov 2016 | Read review
“high floor and park in the car park across the road”
 of 5 bubbles pavanjugroop, 11 Nov 2016 | Read review
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