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Hotel Carlton, a Joie de Vivre hotel

3,023 reviews
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Traveller (612)
Room & Suite (445)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“free wine”(149 reviews)
“union square”(409 reviews)
“wine reception”(106 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3.0 Star Hotel
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Offers from Hotel Carlton, a Joie de Vivre hotel
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,023)Write a Review
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1,170
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Show reviews that mention
All reviewsfree wineunion squarewine receptionthin wallstenderloinsutter streetwalk in closetceiling fanevery eveninghotel restaurantan older buildingfew blocksfront desk stafflight sleeperstayed here for nightswine hourstreet noise
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1,301 - 1,305 of 2,623 reviews
Reviewed 20 August 2013

Stayed Here in Mar 2011 , lovely hotel beautiful decorated and large rooms , stayed for 4 nights and my only negative was the thin walls , but all in all a lovely hotel, staff were very friendly and made us feel very welcome. fly...More

3  Thank emmyloo87
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 22 August 2013

Thanks for being our guest and for taking the time to praise the exceptional services of our outgoing team. We apologize for any undue volume that results from our historic foundation, and we value your insights regarding this. We will certainly look for ways to...More

Reviewed 18 August 2013

Everything and everyone were welcoming and comfortable. I love that it's pet-friendly. We had a small dog with us and it didn't cost extra to have it around. Price is very reasonable, as well as the price for valet parking. It has all the amenities...More

Review collected in partnership with this hotel
6  Thank pren79
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 August 2013

Thanks for being a guest of Hotel Carlton and for taking the time to extol the many praises that stand us apart as the region's premier destination. We're so happy to have afforded you with pet-friendly accommodations that made your stay so relaxed and enjoyable,...More

Reviewed 18 August 2013

All of the staff were so friendly and helpful, they really made our stay so enjoyable. Hotel is a 10 minute walk to union square, and is an ideal base for touring the city. We were placed here initially for one night because our original...More

Review collected in partnership with this hotel
6  Thank Marh_h
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 August 2013

Many thanks for being our guest and for taking the time to extol the services of our attentive team. It's our extreme pleasure to host first time guests, and we're happy to hear that your stay was an enjoyable one. We'd love to have you...More

Reviewed 17 August 2013

A great hotel in a great location. Lovely clean room. Customer service in this hotel was amazing, so helpful and friendly. I really enjoyed our stay here, we got upgraded as it was our honeymoon and were also given a bottle of wine to celebrate...More

7  Thank hellsie2010
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 18 August 2013

Thanks for being our guest and for taking the time to share such enthusiastic words of praise with us. It's an immense pleasure to be able to host such special occasions, and we'd love to offer our congratulations and well wishes on your marriage. Please...More

Reviewed 17 August 2013

A great place to stay in San Francisco. We stayed with 2 adults and 2 children. Yes the rooms are a little small but we were out all day so really didn't matter. The rooms are clean and have all the basic amenities including free...More

5  Thank Marcus K
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 18 August 2013

Thanks for being our guest and for taking the time to share your experience with us, Marcus. We're happy to hear that your stay was an overall enjoyable one and that you enjoyed the outgoing hospitality of our attentive team. We'd love to host you...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$159 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$159 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (612)
Room & Suite (445)
Dining (13)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
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Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
TravelLynn03
10 June 2017|
AnswerShow all 4 answers
Response from mdvrn77 | Reviewed this property |
It does not have a gym that I am aware of
1
Vote
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12345618
Room Tips
"Ask for street-facing."
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"Very hilly to access the city."
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"Avoid being near fresh water supply on landings (I think ) early morning bottle rattles ! Though i love a lie..."
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"Just prepare to take ear plugs if you are at the front of the hotel, San Francisco is a lively city..."
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