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Grand Hyatt San Francisco

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4,073 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Francisco
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Showing 3,494: English reviews
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2015

Excellent experience at this hotel, would stay again! It was a little expensive even with the company discount i recieved. However the service more then made up for that. Great great great views from Grand Hyatt club

Helpful?
Thank amit s
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Glad you enjoyed your stay and thank you for taking the time to write us a review! Your compliment on our service is much appreciated! Please come back and see us again soon. More 

Sacramento, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2015

I stay at Grand Hyatt properties all over the world, this property may not be the most extravagant but it met all my expectations for service and comfort. I was able to conduct business meetings in the second floor during the day very easily as there was no traffic or noise in the bar area. Even had coffee served from... More 

Helpful?
Thank Tim M
Durham, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2015

The Grand Hyatt was the base for my family's visit of San Francisco last August. The location was perfect for walking tours of the city. Our room had a fabulous view of the city, and we were very pleased with the cleanliness of the property and the size of the room. We booked a grand club room and the lounge... More 

Helpful?
Thank CarolinaGirl80
Oslo, Norway
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 March 2015 via mobile

Was thinking of going for dinner to a nice roof top hotel but we didn't find anything really cool with nice food. The view it was wonderful. 40th floor it was impressive, but the Menu it was really tiny. A place like that should also have some nice back ground music or even better some live jazz music. Personal was... More 

Helpful?
Thank MatteoST
Paris
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 March 2015

Grand Hyatt San Francisco is a nicely renovated Hotel in central San Francisco, a few meters from Union Square. The Hotel is brand new and well decorated. Service is extremely effective with no queuing at reception. Hotel bar and restaurant are comfortable with excellent quality service. Rooms are large and those who are highest have great view over the city... More 

Helpful?
Thank GlobewatcherParis
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review! We are thrilled you had such a wonderful time with us and enjoyed the convenient location. Your recommendation is much appreciated and we hope to see you come back and visit us again in the near future! More 

New York, NY
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 March 2015

This is a very nice hotel, right next to union square and a lot of nice restaurants / bars / cafes / etc. Rooms are a little small, but the furniture is optimized to make the rooms look bigger. Service is excellent. Only weird thing is the checkout area, its not a regular looking area, its kind of like a... More 

Helpful?
Thank Rakesh M
NYC
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 March 2015

I was attending a medical meeting at the Moscone Convention Ctr . I decided to stay at the Grand Hyatt (GH) since it is among the hotel choices with shuttle service. I will need three more hotel stays at the Hyatt to get the platinum status so it was an easy decision. We had an upgraded room near the lounge... More 

Helpful?
Thank goplace42
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Sounds like you had a wonderful time in San Francisco! We are thrilled you had such a great experience at the hotel and enjoyed all the amenities offered. The city and bay views from some of the top floor guestrooms and Grand Club lounge are definitely one of the best in the city and I'm glad Billy was able to... More 

California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2015

Service: Excellent! From the bellhop to the frontdesk, Hyatt knows how to run a hotel. I think they are one of the greatest hospitality organizations in the world. Rooms: Small! I felt like I was in a small closet, and given the fact that I'm a pretty big guy, I felt a bit claustrophobic (not truly in the sense of... More 

Helpful?
Thank Larry S
Santa Barbara, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2015

We were so looking forward to staying at the Grand Hyatt during our most recent trip to San Francisco (March 10-12). Our room was clean and sophisticated, but for our first night we were placed on the 5th floor facing a construction site, and that construction went on through the entire night without stopping. Do whatever you can to avoid... More 

Helpful?
1 Thank Kate H
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback. Please accept our sincere apologies for the poor experience you had on your first night. The construction next to our hotel is scheduled to complete by end of this year and we hope this single incident will not deter you from visiting us again in the future. More 

Philadelphia, Pennsylvania
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 March 2015

I stayed for 5 nights for a conference at the Moscone Center. From the moment I checked in, I could tell the service would be top notch. The staff at the front desk were welcoming and pleasantly efficient. The hotel is in a good location. Would definitely stay again.

Helpful?
Thank citywalker15
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Glad you enjoyed your stay with us and we appreciate your compliments! We look forward to welcoming you back in the near future! More 

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $265 - $790 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hyatt Hotels Corporation, Booking.com, Priceline, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
75 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from Ice Machines”
 of 5 bubbles P7832RNmikes, 2 Dec 2016 | Read review
“I know the great views are north and east (higher is better)....not sure about south and west...????”
 of 5 bubbles X8235TFchristinel, 30 Nov 2016 | Read review
“Room facing Union Square”
 of 5 bubbles EELSM, 29 Nov 2016 | Read review
“Ask for room far from elevator if you want peace and quiet.”
 of 5 bubbles Almaden, 27 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles 331jenna, 12 Nov 2016 | Read review
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