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Grand Hyatt San Francisco

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Traveller (1830)
Room & Suite (952)
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Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“union square”(1,285 reviews)
“great location”(725 reviews)
“apple store”(52 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from Grand Hyatt San Francisco
Special Offer: Bed and Breakfast
Hotel deals
Offers from Grand Hyatt San Francisco
Special Offer: Bed and Breakfast
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Reviews (5,194)
There are newer reviews for Grand Hyatt San Francisco
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4,441 results
Traveller rating
2,066
1,551
535
176
113
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LanguageEnglish
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2,066
1,551
535
176
113
Show reviews that mention
All reviewsunion squaregreat locationapple storeclub roomtop floorconcierge deskfloor to ceiling windowscable carbay view roomcoit towergreat shoppingthe financial districtfitness centercentral locationthe heart of the cityvalet parkingfisherman's wharf
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1,301 - 1,305 of 4,441 reviews
Reviewed 5 July 2016

This was our first stay at this hotel, and we were pleasantly impressed. All people connected with check-in (car, luggage, room,, etc) were very pleasant and helpful, but not in-your-face. The room was clean, fresh and comfortable. Bathroom was newly renovated and great. We enjoyed...More

2  Thank PatioPete
Reviewed 4 July 2016

Stayed for 6 nights while visiting San Francisco and was very happy with the stay. First the Location is great as its in Union Square and minutes walk from many good restaurant and shopping options. China Town is about a 5 minute walk. For Fisherman's...More

2  Thank Travel200855
Response from TiffanyLKT, Manager at Grand Hyatt San FranciscoResponded 8 July 2016

Thank you for taking the time to write us a review. We are thrilled you had a wonderful experience with us. Our central location can't be beat and it is ideal as a starting point to explore all the attractions in San Francisco. It is...More

Reviewed 4 July 2016 via mobile

The Grand Hyatt SF has great location at union square. The rooms are nice and modern. However, there are small issues that keeps me from giving this hotel 5 stars. The most frustrating thing was the shower head. The design of the shower head coupled...More

1  Thank C8717AJjosephd
Reviewed 3 July 2016

Good Hotel, good location neat and friendly staff. No water bottles in room. Break fast no variety and very limited to compared to other Hyatt in other parts of world. Stayed 7 days - absolutely no change in breakfast menu. out of few items 3...More

1  Thank Jtv_dubai
Reviewed 1 July 2016 via mobile

The Grand Hyatt is a great hotel for a business trip to SF. Recent room remodels and location make it a top option. That said the high level of service sets it apart. Just want to applaud Steve at Reception and John, the Concierge for...More

1  Thank RCTIII
Response from TiffanyLKT, Manager at Grand Hyatt San FranciscoResponded 8 July 2016

Thank you so much for your review! Always great to hear our guest had a wonderful experience interacting with our staff. I'll make sure to share your compliment with Steve and John! Thank you for staying with us and we'll see you again soon!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$246 - US$693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#31 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$246 - US$693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#31 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1830)
Room & Suite (952)
Dining (104)
Pool & Beach (3)
Business Centre & Event Rooms (39)
Amenities (20)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
lainey1605
22 June 2018|
Answer
Response from HyattSF_Manager | Property representative |
Executive Suite City View are on 21 floor and above Luxury Suite are located on 30th and above. Both will have views of the San Francisco skyline. Grand Club access is available as an "Add-on" service at +$80 per day. Best... More
0
Votes
lainey1605
21 June 2018|
Answer
Response from violette113 | Reviewed this property |
You should contact the hotel. My children and I were on different floors and both suites were eligible for the Concierge .
1
Vote
lainey1605
20 June 2018|
AnswerShow all 2 answers
Response from HyattSF_Manager | Property representative |
Bay view room with King or double double are located 19th floor and above. Club rooms are located on 31st floor any above but do not guarantee any views. However, Club rooms include access to Grand Club lounge on the 32nd... More
1
Vote
Room Tips
"Ask for a room on one of the higher floors with a view of the bay."
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"We had a suite and it was very noisy. It was next to housekeeping and the stairs"
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"We stayed on the 16th floor and it was very quiet. The view was of buildings near by."
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"Tip to choose a good room? Stay somewhere else"
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