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Grand Hyatt San Francisco

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4,195 Reviews from our TripAdvisor Community

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Showing 3,599: English reviews
Woodbury, Minnesota
Reviewed 22 May 2015

The Union Square area is under a lot of construction right now but the hotel itself was a pleasure to stay at. It's convenient to the BART and local city transportation options as well. I'm a Diamond Hyatt member and the club access is great with stunning views and very attentive staff. Really nice stay.

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Helpful?
Thank Greg H
Melbourne, Australia
Reviewed 21 May 2015

Be wary of staying in rooms close to Union square as the roadworks and adjacent construction occur day and night. The noise was audible from the 18th floor. Nice room and good location. Friendly staff.

Review collected in partnership with Hyatt Hotels
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2Thank BlueboyJoe
Seattle, Washington
Reviewed 21 May 2015

Got upgraded to a bay view room with grand club access. The food at the club was great. Rooms are updated, spacious, and clean. Bay view was spectacular. Nothing I can complain about. I have stayed at the Westin St. Francis a few times as well and I would give the Grand Hyatt a slight edge over it.

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2Thank Canenvarli
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thanks so much for your compliment. Love to hear we have a slight edge over another hotel! :) Glad you had an enjoyable stay and we hope you'll come back to the Grand Hyatt San Francisco whenever you visit the Bay Area!

Saint Louis, Missouri
Reviewed 21 May 2015

This hotel is convienient for both the business and the personal travelers alike. The rooms are spacious and the executive lounge is great, thanks to Jimmy who is focused on delivering impeccable service to his executive lounge customers!

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Helpful?
Thank magellan636
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to write us a review. Great to hear you had an enjoyable experience with us. I must agree with you that Jimmy always deliver exceptional service. I'll be sure to share your compliment with Jimmy and the team!

Santa Clarita, California
Reviewed 20 May 2015

I have stayed at the Park Hyatt Hotels in other countries and have had wonderful experiences. However, the Grand Hyatt in San Francisco left me unsatisfied. The hotel staff were very professional. However, we had requested assistance in getting dinner reservations from the checkin rep. She stated that she would take care of it and would contact us. We never...

Review collected in partnership with Hyatt Hotels
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Thank luv2ctheworld2014
Chicago
Reviewed 20 May 2015 via mobile

This hotel is very centrally located and walking distance to many attractions. The staff was polite and helpful throughout our visit. Our room was adequate in size, updated, and clean. Our only two complaints are 1) the low water pressure/rain shower head make showering slightly difficult and 2) housekeeping came in to our room even though we had the privacy...

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Thank BSMI
Auckland Region, New Zealand
Reviewed 20 May 2015

Great place to stay in SF, close to Macy's and Union Square, so good if you want to go shopping. Lobby had popcorn and lemonade while we waited to check in and champagne when we checked out. Room was spacious, no noise from neighbours or the street, pressure in the shower was nice and strong and the bed was big...

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Thank Cranstoun
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review! Glad you enjoyed the special amenities we offered in the lobby during the summer time. It is always great to hear how much our guests enjoyed the ideal location. We appreciate your recommendation to your parents and we hope to see you again this year!

Shawnee, Kansas
Reviewed 20 May 2015

The hotel had a GREAT location - close to shopping and restaurants and Union Square. Room was nice with a good view of the water, but the bathroom sliding door did not close all the way, and the shower had no water pressure. Free wifi, didn't eat at any of the restaurants. We did get locked out of our room...

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Thank tmk1234
Fresno, California
Reviewed 20 May 2015

Stayed for a couple of nights to see the Giants. Nice hotel. Interesting lobby and is small Room was clean average size. People were great and very helpful Room not ready so went to bar for a couple of beers Coors Lite 12 oz draft $9.00 each seems a bit high. Close to Union Square and lots of great places

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1Thank rackman0000
San Mateo, California
Reviewed 19 May 2015

Insanely expensive. But didn't mind since someone else was paying for me. Reception is great. As u would expect. Rooms are pretty standard affair. But since mine was at the 19th floor so view was great. 1 complain I have is they didn't have a glass for water in the room.

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Thank Atanu R

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $340 - $840 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Priceline, Travelocity, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
77 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are quieter and have a very nice view”
 of 5 bubbles Waimate01, 17 Jan 2017 | Read review
“Ask for high floor with Bay view.”
 of 5 bubbles RCostigan, 11 Jan 2017 | Read review
“Don't bother”
 of 5 bubbles 264annettev, 10 Jan 2017 | Read review
“Definitely try to get a high floor (there are 36 I think) for the views!”
 of 5 bubbles BlackBird1219, 7 Jan 2017 | Read review
“2520 has great views”
 of 5 bubbles Philbanse, 5 Jan 2017 | Read review
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