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Grand Hyatt San Francisco

5,032 reviews
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Traveller (1753)
Room & Suite (939)
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Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“union square”(1,259 reviews)
“great location”(703 reviews)
“apple store”(46 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from Grand Hyatt San Francisco
Offers & Announcements: Package Deal
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,032)Write a Review
There are newer reviews for Grand Hyatt San Francisco
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Traveller rating
2,007
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515
172
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2,007
1,505
515
172
109
Show reviews that mention
All reviewsunion squaregreat locationapple storetop floorclub roomfloor to ceiling windowsbay viewconcierge deskcoit towergreat shoppingfitness centercable carcentral locationthe heart of the cityvalet parkingfisherman's wharffew blocks
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1,521 - 1,525 of 4,308 reviews
Reviewed 3 January 2016

Very helpful staff, we stayed from Christmas Day until New Year's Day. Despite being understaffed, all of the employees were helpful and pleasant. Rooms are really nice and location is fantastic. We booked somewhat late but enjoyed a very good rate.

Review collected in partnership with Hyatt Hotels
Thank BrideJune
Response from TiffanyLKT, Manager at Grand Hyatt San FranciscoResponded 5 January 2016

Thank you so much for your review. Your kind words on our staff is much appreciated and it is great to hear you enjoyed your stay. We look forward to welcoming you back!

Reviewed 3 January 2016

I cannot thank the front desk staff enough. There are excellent. There was a bit of a problem with the room booking and the staff worked very hard to resolve the problem and ensure that our stay was wonderful. All the staff were very nice,...More

Review collected in partnership with Hyatt Hotels
Thank OzTex
Response from TiffanyLKT, Manager at Grand Hyatt San FranciscoResponded 5 January 2016

Thank you so much for your kind words. We strive to offer the best service to our guests and it is great to hear such a positive comment from you. I'll make sure to share your review with the hotel and recognize front desk staff...More

Reviewed 3 January 2016 via mobile

We rented 2 rooms for a 5 day vacation at the Hyatt in the week between Christmas and New Years and were overall quite pleased. I've been staying at this Hyatt for over 10 years for business and knew a bit of what to expect....More

2  Thank Audrocks
Reviewed 2 January 2016

This hotel just has. The best location when visiting SF. But the hotel is very busy and the staff isn't as responsive as you would have expected. We had booked a room for three people, but there was only sleeping places for two - at...More

Review collected in partnership with Hyatt Hotels
Thank Buffe
Reviewed 1 January 2016

We chose the Grand Hyatt because of its location. Our view was sensational - overlooking union square with the ice rink and Macy's in the background. It was a great place to stay right before Christmas. Rooms were "luxurious", clean and comfortable. Beds were great...More

1  Thank Traveler4Ever61
Response from TiffanyLKT, Manager at Grand Hyatt San FranciscoResponded 5 January 2016

We are thrilled you had such a great time and thank you for spending your holiday with us! The Union Square view from above during this season is truly magical. Your recommendation is our biggest compliment. Please come back and see us again!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$230 - US$679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$230 - US$679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1753)
Room & Suite (939)
Dining (104)
Pool & Beach (3)
Business Centre & Event Rooms (39)
Amenities (20)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
dengelman1
13 February 2018|
AnswerShow all 3 answers
Response from Barbara W | Reviewed this property |
Yes
0
Votes
Sandy K
4 February 2018|
AnswerShow all 9 answers
Response from N2221XQmikeg | Reviewed this property |
Not in our room
0
Votes
Kgv938
26 January 2018|
AnswerShow all 3 answers
Response from HyattSF_Manager | Property representative |
Yes it is available. Cost is $30 per night.
0
Votes
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Room Tips
"Ask for a room with a view of the city"
Read review
"Dont pay for a suite"
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"Always ask for high floors, it's just magnificent, facing Macy's too"
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"get high floor and facing Union Square"
Read review
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