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Grand Hyatt San Francisco

Expedia.comUS$289*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Hyatt San Francisco
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4,493 Reviews from our TripAdvisor Community

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Showing 3,861: English reviews
Hawaii
Reviewed 15 June 2015

Stayed here for three nights. The hotel is very centrally located right in the heart of The City, near Union Square. Steps away from great shops, restaurants and attractions. The Bell staff and Front Desk were very friendly and helpful. Our room was on the 31st floor with a beautiful view of Coit Tower and Bay Area. The room was...

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Helpful?
Thank izsmom
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review and feedback. We are glad you enjoyed the beautiful view from your room and appreciate your compliment on our front desk and bell service staffs. Please accept my apology for the experience you had with our Concierge staff. We would like to look into it further so that we can ensure similar situations...

Reviewed 15 June 2015

I am satisfied with all aspects of my stay. The staff was very helpful and friendly. Free wifi internet offered in the rooms was very fast. Room service was great. Whatever you need, you call them and they bring it to your room in few minutes. After staying in four different 5 star hotels in US, this hotel was the...

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Helpful?
Thank Ojah14
Sydney, Australia
Reviewed 15 June 2015

This one is bordering on dropping out of classification, I think. It is reasonably clean and tidy. The fit out is a little dated and in some rooms tired. I tried a couple, for reasons I will come to in a minute. Bed is comfortable. It is a tourist hotel, some distance from the financial district, but convenient to the...

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Helpful?
1Thank cunim
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback. Please accept our sincere apologies for the unwanted disturbance from another room. I'm glad one of our security officers came to address your concerns and tried to resolve the issues. We are truly sorry that we were unable to offer a quiet and enjoyable stay for you. Should your travel brings you back to the...

Jackson, United States
Reviewed 14 June 2015

My room was amazing. Great views of San Fransisco and a comfortable bed. If you like working out, you will be very pleased with the gym here. It is on the 35th floor with an amazing view and excellent equipment.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Joshua L
Melbourne, Victoria, Australia
Reviewed 14 June 2015

I stayed at the Grand Hyatt, Union Square, San Francisco for 5 nights in June 2015. I have food intolerances and the hotel catered for this in most cases and they made it reasonably easy for me to have food for breakfast and evening meals. I have stayed here in 2013 for a similar amount of time and in a...

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2Thank Cara J
San Antonio, Texas
Reviewed 14 June 2015

Our stay has been really enjoyable. Customer service is top notch from housekeeping to the doorman. Rooms are nice and the bed is comfy. Our view of SF is awesome! Convenient to Union Square, steps away. Chinatown is also just a block away. The fitness center is nice and has everything you need to get a good workout in. We'd...

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Helpful?
Thank michelle g
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

We are glad to hear you had an enjoyable stay. Thank you for your compliment on our staff and enjoyed the convenient location. Your compliment is much appreciated. Come back and stay with us again soon!

Reviewed 13 June 2015 via mobile

Its been the best place i have stayed at !! The well decorated and equipped rooms Great hopitality !! The ambience around the hotel is great ! Of the best corner was the fire place at the lobby to beat the cold outside. Union square being just a few steps away and ofcourse the shopping was easy to access !...

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Helpful?
Thank 040v
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thank you so much for your review! We are thrilled you had such a great time with us. Glad you enjoyed the fireplace in the lobby to keep you warm. :) Hope we'll see you again soon!

Reviewed 12 June 2015 via mobile

Since there are a lot of Filipinos who work there, it felt like home. Starbucks in the lobby is good but there is one right across the street as well. We dined there one evening but food wasn't that great. I would rather eat in Loris Deli, which is just a 2-3 minute walk. I would consider Marriott on my...

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Helpful?
Thank Mabrilla
Hesperia, United States
Reviewed 11 June 2015

Looking like a great cold building the inside is surprisingly cozy, I sat with friends in the lobby for hours just talking. The rooms were bright and sunny and dark when it was needed. Bathroom was modern and had all the necessities in it. Close to the Bart and surrounded by great shops.

Review collected in partnership with Hyatt Hotels
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Thank Marco A
West Sussex
Reviewed 11 June 2015

Only stayed here 1 night prior to moving on to Fisherman's Wharf. Check-in was quick efficient and friendly (after having a bad journey through immigration at SFO) Our room was high and overlooked Union Square. Hotel furnishings were very nice and the only small complaint I had was the inter connecting door seemed thin and we had noisy neighbours.....but saying...

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Helpful?
Thank PaulW1969

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11/06/2017 12/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $338 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Cheap Tickets, Hyatt Hotels Corporation, TripOnline SA, getaroom.com, Evoline ltd, Cancelon, HotelsClick and HotelQuickly so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
83 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please don't hesitate to find a good room, they will surely assign you a real good one.”
JoseDarioOchoa, 24 May 2017 | Read review
“A higher floor ensures a quiet stay. You are in the city, so there will be city noise!”
mrsroseb, 17 May 2017 | Read review
“We stayed on the 9th Floor and had a poor view but didn't spend much time in room anyway.”
BethG898, 16 May 2017 | Read review
“Choose the city, Union Square of bay view we had 18 on the back not a great view”
pamoz, 12 May 2017 | Read review
“Get a room overlooking the square.”
1206irene, 9 May 2017 | Read review
5 of 5
Expedia.com
US$289* /night
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Prices are for 1 room, 2 adults
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