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Holiday Inn San Francisco Golden Gateway

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1,781 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Francisco Golden Gateway
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Showing 1,379: English reviews
London, United Kingdom
Reviewed 28 March 2014 via mobile

The hotel is pretty standard - nothing amazing, but it was functional and clean. We stayed here as everything in the city centre was very expensive. The room was on the 17th floor and had good views over the city. The bar and restaurant were being refurbished when we were there and they had moved the bar and restaurant temporarily...

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Helpful?
Thank johnnyfromtheblock
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It's great to hear that staff were friendly and courteous. This makes such a big difference. Thank you for also recommending our views, local restaurants, and easy transportation. Our rooms and hallways were recently renovated and the movie was good, but a comparison?

Hong Kong, China
Reviewed 27 March 2014

We had to stay in San Francisco for one night, as we had to drive further North the next day. We were looking for a place on Van Ness Avenue and found this on the IHG site. I was very surprised to see how modern and clean the hotel was. The only thing that was not on par to the...

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Helpful?
Thank colonialhk
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Hopefully, the value and condition of the hotel will bring you back again. The restaurant and entrance will most likely be new on your next visit. Thank you.

San Jose, California
Reviewed 26 March 2014

My son and I were in the city for just one night and chose the hotel because of its location. It is clearly an older site, but is undergoing renovations in the parking structure and lobby. The hallways and rooms are small and somewhat aged, but the beds were comfortable and the view was nice. As a side note, I...

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Helpful?
1Thank AliciaA007
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Safety is an often unmentioned need. Thank you for recognizing that our garage met that for you. We hope that the location continues to be perfect for you.

Detroit, Michigan
Reviewed 23 March 2014

I like Holiday Inns.... typically the staff are friendly, the rooms are clean and no hassle at checkin/checkout. This is a great property to stay if you are planning to only sleep at the hotel. Highly recommend if you want great value, great location!

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Helpful?
Thank luisa1071
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for the review. The staff certainly appreciate hearing that they did a good job, and that our location and value may bring you back.

Lansing, Michigan
Reviewed 15 March 2014

We used this property as a base while visiting our new grandson! It is used by a variety of guests from tourists to flight crews and more. The rooms have been upgraded in recent years and are more than adequate. The hotel is relatively quiet for a downtown city location. Auto parking is $40 per night but you can find...

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Helpful?
4Thank Dancisak
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

You made some outstanding suggestions. Some cheaper garage choices are just around the block. The main thing to consider is if you will need the car since they will charge every time the car departs. The hours and days can be limited as well, so it helps to plan ahead. I’m with you on taking public transportation to Fisherman’s Wharf....

Lawton, Oklahoma
Reviewed 11 March 2014

My husband and I stayed here for a weekend anniversary trip to San Francisco. Overall we found that the hotel met our needs for our stay. Upon check-in Bonnie was very pleasant and put us in a room on the 26th floor, 2618. We paid for the parking with in and out privileges, but on our next trip we will...

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Helpful?
2Thank ShalatrvlDRMS
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

You made some outstanding suggestions. Some cheaper garage choices are just around the block. The main thing to consider is if you will need the car since they will charge every time the car departs. The hours and days can be limited as well, so it helps to plan ahead. I’m with you on taking public transportation to Fisherman’s Wharf....

London, United Kingdom
Reviewed 10 March 2014

This hotel is a bit of a mixed bag - the public parts are dated, although in quite a good nick. The staff is polite and friendly and the rooms are in a very good conditions, fairly spacious with good furniture, be it slight dated as well ...and comfortable beds. On the first day they gave me a room at...

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Helpful?
2Thank VaderLondon
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

You’ve noticed the difference between our guest rooms and public areas. All of the rooms are recently renovated, and the restaurant, lobby, business center, and fitness room are almost finished. I’m happy to hear that the staff were friendly and assisted you with a change of rooms. Thank you for staying with us.

Winchester, Ontario, Canada
Reviewed 7 March 2014

I stayed three nights at the Golden Gateway March 1-3. I had been a bit leery after reading some of the reviews. I have no idea what happened to other people but my experience was fantastic. The room was large, comfortable and well equipped with a gorgeous 24th-floor view to the west, really comfortable King bed with fantastic pillows, and...

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Helpful?
Thank Mike V
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Perception is paramount and individual for each guest. We are excited that the rooms, service, and view were just right for you. You may find this hard to believe, but that amazing fog has actually been given a name, Karl. I also love watching it creep over the hills and through the city. Thank you for your glowing review. See...

hong kong
Reviewed 26 February 2014 via mobile

I can't imagine why anyone would want to stay here unless they had no other choice. Location hopeless for the downtown area unless you have a car or wanted to catch a taxi or bus. First impressions come in the foyer in which one felt like the ceiling was about to drop even lower than it is already! No good...

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Helpful?
1Thank fundi8
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Our location, while centrally located to so many of the area sites, is not in the financial district. You're right, a cable car, bus, or taxi is most often used to navigate the city. You will be happy to hear that the last part of our renovation (Lobby, restaurant, workout room) will be completed shortly. I appreciate that you gave...

Toronto, Canada
Reviewed 24 February 2014

From before we even arrived, our experience was ominously poor. I was traveling for work and was planning to bring my wife and toddler for a little San Francisco vaycay. I called in advance to explain that my company was paying for four nights and that I'd like to add four nights on my own personal credit card. They said...

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Helpful?
2Thank moonsammy4
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I cannot defend so many issues that resulted in such a poor experience. We clearly have many issues to work out. You spoke of us not recognizing your business reservation. I think you are referring to an authorization form they must send to us for billing purposes. This remains a fax and email based system between the two parties. Our...

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Region: United States > California > San Francisco > Nob Hill
Price Range: $256 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Hotel Style:
#77 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco Golden Gateway staff and other travellers.
43 questions
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2 months ago
London, United Kingdom
8 months ago
Modesto, California
over a year ago
Minnesnowta

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Questions? Get answers from Holiday Inn San Francisco Golden Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East facing as high up as possible”
CaravannersDandK, 26 Apr 2017 | Read review
“Ask for a higher floor. Our room was relatively quiet.”
  • Overall room was clean however: before of dirty bathroom light switch
  • After I used one of my Clorox disinfecting wipes
FlyTiger, 23 Apr 2017 | Read review
“The corner room, high up, had a great view, and was beyond the traffic noise of Van Ness.”
TerribleIvan, 21 Apr 2017 | Read review
“Van Ness facing rooms would have the best views.”
Bliss_Blister, 13 Apr 2017 | Read review
“Corner rooms have amazing views”
113jamieh, 13 Apr 2017 | Read review
5 of 5