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Loews Regency San Francisco

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Loews Regency San Francisco
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381 Reviews from our TripAdvisor Community

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Showing 337: English reviews
San Francisco
Reviewed 2 weeks ago

Underwhelming. Low end staff was outstanding. Views were terrific. Not at all as modern as marketed. Not family friendly at all. Some staff members were willing to sell rather than meet our needs. Other than views, it underperformed in every area compared to Ritz, Four Seasons, and even some not so high end places in the city.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank 81shamimn
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear 81shamimn, Thank you for taking the time to provide us with comments regarding your recent stay. Although we are happy to hear that you enjoyed the views from your room and the service from our team members, I am very sorry to hear that we did not fully exceed your expectations. Again, we appreciate your feedback and will review...

Caerphilly, United Kingdom
Reviewed 3 weeks ago

A very friendly, helpful and great hotel! The staff were very warm and welcoming upon arrival and we were allowed to check in a little early plus given an upgrade which was perfect after a long travel! Our room was very clean and spacious with stunning views over the city. Unfortunately there were no tea/coffee making facilities in the room,...

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Helpful?
3Thank LadySouthWales
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear LadySouthWales, Thank you for your “Superb Views” review on TripAdvisor! We are so glad to hear that you enjoyed your stay! Thank you for your kind comments about our team members, views and the comfort of your room! We can’t wait to host you again on your next visit to San Francisco! Sincerely, Loris

Belfast, United Kingdom
Reviewed 3 weeks ago via mobile

Spent 3 nights here with my husband. We were upgraded to a suite on the 46th floor on arrival which was a lovely perk! The room was beautiful with spectacular views of the city. The bed was genuinely the most comfortable I've ever slept in! There are no words for the mattress. I slept like a baby every night -...

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Helpful?
1Thank judithstorm
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear judithstorm Thank you for taking the time to share your recent experience at the Loews Regency San Francisco! I am thrilled to hear that you enjoyed our fabulous view and our comfortable bed! Thank you also for your kind comments on our staff and our fitness center! We do hope to host you again soon at this wonderful city...

San Francisco
Reviewed 3 weeks ago

When this property was Mandarin Oriental, we visited a couple of times a year for anniversary and birthday celebrations - special occasions that called for the extraordinary. We loved the hotel because of ethereal sensation of being in the clouds, the utter luxury of the experience and the fantastic service. I am please to report that the change of ownership...

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Helpful?
3Thank steve c
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear steve c, Thank you for taking the time to post this wonderful review of the Loews Regency San Francisco! I am very pleased to hear that you enjoyed your stay! Thank you for your kind comments about our service and amenities as well as our amazing view! I am thrilled to hear we are your very favorite in San...

Reviewed 3 weeks ago

Was offered a nice glass of champagne upon check-in. Beautiful room with a great view of the bay. Friendly and professional staff. Restaurant is good but a bit pricey. Walking distance to Ferry building. Price for the room is not too bad given the real estate and level of hotel. Highly recommended.

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Helpful?
2Thank James D
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear James D, Thank you for taking the time to post this “Great hotel in a great location” review! We are delighted to hear that you had a wonderful time staying with us. We also appreciate your high recommendation of the hotel and your compliments about the convenient walking distance to the Ferry building. We look forward to your next...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

For all around comfort, location, and services, you can't beat this hotel. I had a lovely love seat adjacent to the bed area where I curled up with my granddaughter for tea. I was only a few blocks away from SFMOMA and lots of great restaurants. The concierges were unfailingly helpful in making recommendations and answering questions. They were always...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
2Thank Foiegras718
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear Foiegras718, Thank you for staying at the Loews Regency San Francisco! We are delighted to hear that you enjoyed your stay with us. Thank you for your compliments about our location, services and your kind words about our team members. A repeat guest is sure one of our favorite compliments and we look forward to hosting you again soon....

Farmingdale
Reviewed 3 weeks ago

Extraordinary accommodations and customer service. The staff is impeccable from the valet helping me with luggage, the front desk staff at check-in as well as housekeeping and their attention to detail.

Review collected in partnership with Loews Hotels and Resorts
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2Thank anastasiat742
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear anastasiat742, Thank you for taking the time to share with us this “ High praise for the Loews SF” review! We appreciate your kind words about our team members! We are delighted to hear that they went above and beyond to make it an extraordinary experience during your stay. We hope to host you back again soon. Sincerely yours,...

Tehachapi, California
Reviewed 4 weeks ago

My Wife and I were celebrating our 15th wedding anniversary and, after seeing so many excellent reviews for the Loews Regency, decided to stay here. We booked a Bridge to Bridge view room and the view was amazing! The views alone would be enough to make me want to return for another stay but the wonderful staff take this hotel...

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Helpful?
3Thank ckeelen
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear ckeelen, We are delighted to read this beautiful 15th anniversary review on Trip Advisor. We are very fortunate to have dedicated and passionate team members who always go above and beyond to make our guests feel at home and comfortable. We are truly happy to hear that you had a wonderful experience staying with us. We will be certain...

San Francisco
Reviewed 4 weeks ago

Friendly staff, always going the extra mile. Pricey, but worth it Convenient Financial District location with great views of the golden gate bridge, Bay Bridge light show, and highrise buildings. I was there for my daughter's wedding, so hard to upset me on that weekend.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
2Thank David L
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear David L, Thank you for your positive review that you posted on Tripadvisor. We are delighted to hear that our team members went the extra mile to make your weekend stay a memorable one for you. We hope to host you again soon to this beautiful city by the bay! Sincerely yours, Loris M. General Manager

San Francisco
Reviewed 4 weeks ago

The rooms were very comfortable, excellent views of the Bay and it was easy walk to interesting sites and shopping. We like the comfort and views the best. The only negative was the breakfast package really didn't save us any costs, so that made us feel like it was a fake deal.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank chrisdS5468IX
Loris_M-LRSF, General Manager at Loews Regency San Francisco, responded to this review

Dear chrisdS5468IX, Thank you for taking the time to post this review and share your feedback with us. Your comments are important to us and we appreciate them greatly! We are pleased to hear that you enjoyed the views from your room and our convenient location. We look forward to your next return stay soon. Sincerely yours, Loris M. General...

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Bridge to Bridge Suite (48)
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Staying in Financial District

Neighbourhood Profile
Financial District
The Financial District lies just east of Chinatown but can seem a world apart given it’s San Francisco’s version of Wall Street. The rush of business people make up a hectic weekday and add to a frenetic pace of life, but visitors who spend a few hours walking the narrow streets will be rewarded with fine examples of historic and contemporary architecture, including the iconic Transamerica Pyramid. After business hours, bars and restaurants quickly fill up with happy hour revelers. Stocks aren’t the only kind of market being followed, the Ferry Building Marketplace on the Embarcadero is a gourmet food emporium and farmers market that will satisfy anyone working up an appetite.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Brasserie S&P
Brasserie S&P
Cuisines: American, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Treat your senses to a different point of view at Loews Regency San Francisco Hotel-the newest addition to Loews Hotels & Resorts. With breathtaking views over San Francisco Bay and the city, Loews Regency San Francisco Hotel combines natural beauty, timeless design and modern amenities to make your stay an unforgettable one. The hotel's central location in the Financial District places you at the heart of San Francisco, with the city's major attractions, including Fisherman's Wharf, Union Square and the Ferry Building, all within easy reach. Our position on the top 11 floors of a 48-story tower means that we offer some of the most breathtaking views in the city-many from our 148 elegant guestrooms and seven spacious suites. Brasserie S&P, our on-site restaurant, serves the freshest tastes of California, along with fine wine and carefully crafted cocktails. Our amenities also include a 24-hour fitness center and a spa with three treatment rooms, one couples' suite, and a relaxation lounge. Loews Regency San Francisco Hotel is the ideal choice for guests who desire modern design and state-of-the-art technology-accompanied by the highest level of warm, personalized service. Meetings and events reach dramatic new heights at Loews Regency San Francisco Hotel, with 5,000 square feet of meeting space spread across five distinctive rooms plus the highest event space in the city, our impressive 40th floor deck. ... more   less 

Additional Information about Loews Regency San Francisco

Address: 222 Sansome Street, San Francisco, CA 94104-2703 (Formerly Mandarin Oriental)
Region: United States > California > San Francisco > Financial District
Price Range: $551 - $1,258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Loews Regency San Francisco 5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin San Francisco
San Francisco Mandarin Oriental
Hotel Style:
#1 Spa Hotel in San Francisco
#2 Luxury Hotel in San Francisco
#4 Romantic Hotel in San Francisco
#19 Green Hotel in San Francisco
#46 Business Hotel in San Francisco
#62 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Loews Regency San Francisco staff and other travellers.
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Questions? Get answers from Loews Regency San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bridge to Bridge view is worth it for the sunrises and sunsets”
SCA702, 22 Apr 2017 | Read review
“Pay extra for the bay view rooms, they are worth it, at least on the 40th floor”
Pdellay, 15 Mar 2017 | Read review
“bay view rooms”
fijario, 11 Mar 2017 | Read review
“Ask for highest floor possible and skip the spa”
saddLLP1, 5 Mar 2017 | Read review
“All rooms have fabulous views. The higher up the better.”
cook_carol, 20 Feb 2017 | Read review
5 of 5